5 years ago
My experience with cubesmart has been excellent. They've gone out of their way to be helpful, and I appreciate the high level of service. My only complaint, and it's a minor one, is that they close so early on Sunday. Both my move in and move out were on Sunday, and closing early (3pm) inconvenienced me. But I would rent from them again in the future, and would recommend this particular location to anyone needing storage.
The guideline says to not focus on the service, and to focus on the product. But the product is a dry (conditioned) space with a door and a lock. Nothing I stored looked to have moisture or heat damage, and nothing was stolen. The price was acceptable.
The real reason to rent from here is the service, the low price is just an added benefit.