May 26, 2020
Great management of the storage place. I love this
May 7, 2020
I’ve have a great experience so far, good employees and always there to help if needed
May 2, 2020
I was undecided abut getting a storage bin and I took a walk to the CubeSmart storage in my neighborhood to enquirer about how to get one. I was greeted by the customer service lady and she was so pleasant, she gave me the information I needed and also the brochures with added guidance to getting a bin. I returned to the storage a few days after, and I signed the digital documents and I’m all set with great curtesy.
March 31, 2020
It was great service to be doing service with Cube smart
March 26, 2020
The staff is always very helpful and the facility is always very clean. They are always friendly and answer all my questions to the best of their ability.
February 12, 2020
Just wish late fees were not applied so soon.. little more time would be nice.
January 20, 2020
I recommend Cubesmart because of its cleanliness and its secure storage rooms and also for the friendly and professional service.
December 17, 2019
Great place to used. I am glad to be utilizing this service. Thank you
October 16, 2019
I love it! We had a wonderful time with your company.
May 13, 2019
The associate who signed us up was great ! And we met the store manager the move in day and she was amazing. Thanks for everything.
April 25, 2019
Haven't had any issues, clean, easy access to the facility and great customer service.
April 19, 2019
Price raising is ridiculous every year raising rent is not helping
November 19, 2018
A bit expensive but very Convenient for me. Wonderful friendly staff I love this place
October 2, 2018
This is what you want if your looking for an in the area, easy access storage facility. Easy pay monthly and great in store customer service. I'd definitely recommend to any and everyone.
September 25, 2018
I been there @ the same facility for 10years. I experienced 1minor mishap-AC unit hose separated and leaked water all over my stuff.luckly for me I kept everything in plastic bags-aside from that, I where very pleased by the professionalism and the punctuality of cubesmart employee's. They all deserve a raise.
September 24, 2018
Thanks so mich for the service booking more space now
September 22, 2018
I had my stuff there for over a year and I never had any issue. The staff was very pleasant every time I needed their assistance in person or on the phone. Thank you for making a sad experience a smooth experience. Employees at the white plains road 10462 location are awesome.
September 17, 2018
Cubesmart provided exactly what I needed at a reasonable price.
August 31, 2018
I LOVE THE STAFF AT WHITEPLAINS RD BRONX RICKY and BOTH LADIES WHO ENSURED MY RESERVATION WAS HONORED. They toured the room with me and explained policies for me.
August 28, 2018
First time storage unit owner, and the unit and facility was top notch! We will be back in spring of 2019!!!
August 26, 2018
I used the CubeSmart at 1980 White Plains Road, Bronx, NY and always had an great experience. The customer service was consistently excellent. Everyone there is professional and friendly, The site was ALWAYS secure and clean, and I never worried about my things. I would recommend them to anyone I know who needed a storage solution.
August 4, 2018
Very convenient, and easy to get to. Clean and safe.
August 3, 2018
Thanks so much for dealing with customers and understanding some months are tight so have to pay late fees so won’t lose belongings..
July 27, 2018
Great storage facility overall and very convenient Not too happy about pricing
July 26, 2018
The atmosphere of the facility is very clean. The customer service is excellent.
June 27, 2018
This is a simple to the point storage facility. The customer service is on point and things are smooth.
May 23, 2018
The manager is great. He has a nice bedside manner.
February 27, 2018
I’ve been a customer for going on two years satisfied even though it’s a bit pricey ....
February 5, 2018
I have had a wonderful experience at the facility. The GM Saccsha and her staff had always gone above and beyond to make sure they provided excellent customer service. The office and facility was very well kept and always cleaned. Whenever I walked into the office I was always greeted by he staff and this made me feel very appreciated in doing business with Cube Smart. I will always refer friends and family to this facility.
February 2, 2018
Very convenient location. Nice sized rooms. Clean.
February 2, 2018
Great self storage facility, the only downfall is that it closes too early on the weekends!
January 3, 2018
Overall great service, been a customer for over 5 years. Clean environment and nice staff.
December 29, 2017
Renting a storage room was fast and easy very nice facility and great customer service
November 28, 2017
The last time I came, the woman told me I needed to call a manger to set it up. When I expressed that to Saccsha this evening she was extremely helpful. She explained that isn't correct and set with me until my immune account was set up! I'm very grateful for her support. Now my bill won't be late every month :)
November 8, 2017
courteous and thoughtful staff, safe and secure facility
November 7, 2017
Clean, secure, professional and helpful. Convenient location.
September 19, 2017
Prices are to high.. Pls offer coupons or deals on short term units
August 24, 2017
I have been at this white plains road Cubesmart location for 4 years, I most say the staff here is very professional ,excellent customer service and they take great pride in their work. Once I had a problem with a another customer whom seem to have been having a bad day and I went to the office to report the problem the general manager saccsha and jacqueline took the time to come over and speak with the other customer to resolve the matter I thought that was very noble of her. I would recommend this location to friends and family.
July 10, 2017
Everyone is friendly and helpful. Very clean and safe location
June 21, 2017
Always clean, well lit. Courteous and helpful staff. Highly recommend
April 13, 2017
I finally found a place where I can store my personal stuff . I happened to find CubeSmart to be a good facility is close by where I live and the prices are reasonable the facility is clean and I'm pretty sure the security is good too I would recommend CubeSmart to any one looking to store their personal property I give it a thumbs up.
April 3, 2017
Serves the purpose while in transition. Will recommend to friends.
February 23, 2017
Great customer service from Abraham and staff in the facility.
February 9, 2017
great place, polite staff and convenient location.
January 21, 2017
Place Is Clean Friendly And Easily Located And Convienient
January 19, 2017
I like it and it's convient I definitely recommend people here
November 2, 2016
Sasha is Great! She was very helpful on the phone.
October 10, 2016
I went in thinking I needed one size and received so much help from Tanya she helped me figure out the size I needed and she was very kind and helpful. She didn't treat me like a customer but as a human she even spoke to my kid and that's CustomerService to the extreme she cares about more than a sale. Thank you so much Tanya
September 6, 2016
I've been with cubesmart for over 2 years. Punctuality, service and family orientated providing excellent service
August 22, 2016
My only issues are with the online service. Sign is issues everytime
July 7, 2016
I like the fact that Cube Smart advertises that Customers should have an excellent experience. I find the service very good, and Sales Customer Service are very helpful and extremely courteous. Thanks for a great storage facility service. I have used many storage services, and so far Cube Smart has been my best experience!
July 1, 2016
It is very clean and the workers are every nice and I would definitely would recommend it anyone that want to be in a place where they can trust
June 29, 2016
I had a great experience with CubeSmart-- Jamie helped me to find the right unit for my storage needs and my budget and was very friendly and helpful! Santiago also helped me a great deal with driving the CubeSmart truck full of all my stuff. I couldn't have done it without him! Very grateful for both of them!
June 13, 2016
It was very nice to sign a contract and the staff are very helpfull
June 9, 2016
This is the best Cubesmart!!! The manager is professional always the workers are nice just very professional people and I appreciate their excellent customer service.
May 19, 2016
Great Storage center and convenient. I would recommend to anyone seeking a self storage.
May 14, 2016
my experience with cubesmart has been worthy; the reminders to pay rent help keep track to avoid charges for late payment.
May 13, 2016
This storage facility is conveniently located, kept very clean and the great staff is extremely helpful. They make a stressful temporary situation easier to handle. I'm glad I found this facility to store my excess belongings while downsizing at home. Thank you Sept L., Joy W., Jaime S. and Gabriel S. for all you do to keep this storage facility a safe and clean environment for all your customers.
March 1, 2016
4 years later and I'm still utilizing the services of this facility. i have no complaints whatsoever, the facility is always clean, the staff is very helpful on and off the phone.
November 17, 2015
i couldn't ask for more.Perfect place to store my stuffs.
June 19, 2015
so i needed this facility to help out a buddy of mine and it was super last minute,but the staff made the move and account set up swift and enjoyable. this has been a few months back since and i would definitely recommend Cubesmart!
January 19, 2015
Dealing with Sept was great, very knowledgeable, and helpful will recommend anyone I know needed a storage unit in the near future over to this location.
January 4, 2015
I am very impressed with Mr. Seth Logan. He is an awesome human being and an excellent employee.I love this facility because it is close to my house. It is a new building and the neighborhood is very safe. the place is well kept.
November 16, 2014
only problem i have is the rate of my unit going up after the first month
November 10, 2014
Our customer service rep was very informative and friendly. I found the facility extremely clean and organized. I am very happy with my choice to use this facility.
August 25, 2014
the facility was very clean when the manager show the unit. they was very courteus and took the time to explian everything in detail. i recomend this place for bussiness.
April 3, 2014
I have been with this self storage facility for years...This is one of the best self storage facilities in New York City.. Way to go Cubesmart!!!
September 11, 2013
I'm a business customer at the Bronx Park East Cubesmart (White Plains Rd) and am very pleased with the service. All the employees are very friendly and professional, and they will even take small-medium package deliveries to your unit. The only thing I think the facility could improve on is offering a dumpster/recycling/somewhere for customers to put non-perishable non-hazardous refuse like flattened boxes, packaging, etc. Other than that, I'm very happy with the staff, amenities, and location.
July 30, 2013
I HAVE NO PROBLEMS, YOU ARE GREAT TO KEEP MY THINGS AND SECURE.