Reviews of This Facility

Great facility, Local and conveniently priced with extra perks

Star rating 5 out of 5

November 18, 2018

This storage facility was great. It was local and convenient. The storage building was very clean, the staff was very professional and friendly especially Glen Brown he was very courteous and helpful. They have alot of extra perks that a young lady from the office mentioned that I was presently surprised about such as the rental van and moving service. The only thing that needs to be cleaned regularly is the restroom in the front office. Otherwise this is a great storage facility.

Storage Experience was Good - Billing Problems last 2 months

Star rating 4 out of 5

November 10, 2018

I leased the space for exactly one month. On 9/1/18 I emptied the space and paid with a credit card. I have my documentation. I did not have an extended lease, but kept getting messages from you. I returned the call and explained the situation on your voicemail. I finally spoke to someone yesterday that informed me that my space would be put up for auction. I told him I vacated the space two months ago and took the lock off. I was supposed to be called back yesterday, but no one called. They wanted me to come to their location today. I explained I lived in Texas.

Great faculty

Star rating 5 out of 5

November 4, 2018

I moved out because I know longer can keep up the payments. Only working p/t now. So I felt it was best move out couldn’t afford fall behind again with payment.

Great storage facility

Star rating 5 out of 5

November 3, 2018

Love the customer service and location of the facility.


Star rating 5 out of 5

November 2, 2018

Every thing about CubeSmart at this location is great. The only negative fact is the price keeps increasing every so often, there is no cap on the amount one is charged for storage? Must keep to what you advertise and not change rules, once a customer is with CubeSmart! Other than the pricing, all is excellent. Keep up the good work staff. Thank you!

Pple are Friendly

Star rating 4 out of 5

October 24, 2018

The places isn’t the cleanest had a lot of rice repping Through my bags.

Like it but can't afford it

Star rating 4 out of 5

October 21, 2018

I've been using it for the last 5-6 years; it's been great to me and the whole team has been excellent, but the rate was getting to high and needed an alternative more economical.

Reliable and secure storage facility.

Star rating 4 out of 5

October 18, 2018

Staff is always pleasant and the storage area is always clean and well-lit. I also appreciate the five-day grace period for monthly payments.

Very Good Self Storage Facility

Star rating 5 out of 5

July 28, 2018

We moved most of our living room furniture and a piece from the dining room as well as an area rug for storage as we had some renovations being done in our house. We found the facility clean. We did cover our furniture for transportation purposes. It was there in storage for approximately a year and seven months. We found no deterioration of our furniture pieces. We had never put anything in storage before this. We were happy to see that everything we put in there stayed in good condition. The staff at CubeSmart are pleasant, courteous and professional. If I ever have to seek outside storage again, I would definitely come back to CubeSmart.


Star rating 5 out of 5

June 19, 2018

It was very convenient and i had no issues getting my stuff in and out

Nice n clean storage facility

Star rating 5 out of 5

June 8, 2018

Nice staff clean storage units price is affordable

Got the job done. You can get Satisfaction.

Star rating 4 out of 5

May 17, 2018

I needed a place to put stuff at very short notice and Cubesmart gave me that at a fair price. Plus the young lady at front desk smells wonderful. 5 stars just for what I already mentioned. I only gave 4 stars because I'd like to see Cubesmart convert some of the larger first level lockers into 2 smaller units--the size of the ones you have to use step ladder to get to--and reserve those for disabled individuals.

Was unable to pay fee in two transactions online (debit and credit card) but, was able to accomplish the task by calling in to the store.

Star rating 5 out of 5

May 6, 2018

Would love to see the feature added to the payment screen to complete payment with more than one source. Overall, I am pleased as a new customer

Excellent costumer service and everything good

Star rating 4 out of 5

May 2, 2018

It was a good experience with this company,very organized and helpful thank you

Jamaica Avenue 179th Street Storage Facility is the best.

Star rating 5 out of 5

April 20, 2018

At the time of need CubeSmart was there so close to my home. I was able to walk my items to the facility. So happy. The staff was very helpful and resourceful about the amenities CubeSmart had to offer. Would highly recommend and would use the facility again.

Highly recommend!

Star rating 5 out of 5

April 19, 2018

Secure, Safe, Convenient location! I would recommend it. The customer service is friendly professional and proficient.

Online payments shouldn't have a "convenience fee"

Star rating 4 out of 5

April 13, 2018

Stop charging a "convenience fee" for online payments.

Affordable and safe

Star rating 5 out of 5

March 22, 2018

It is an excellent storage facility, it's clean and safe. I highly recommend it to anyone who needs a storage space.

Fantastic team - Always professional

Star rating 5 out of 5

December 30, 2017

The team here is awesome. They are dedicated to help the customer and they always show the up-most respect when I call in or stop by. The facility is clean, and getting in and out of my unit is simple. Whenever I have had an issue in the past either with my bill or the unit itself I have always been taken care. Best storage Unit around the area. plus they stay open later than most Cube Smarts which is a plus too.

Awesome customer service

Star rating 5 out of 5

December 10, 2017

highly recommend this location ! Awesome customer service here

Good company

Star rating 5 out of 5

November 8, 2017

Have never had an issue with the company that wasn't solved right away. The last customer service rep that I dealt with was excellent. I don't remember his name, but if you check my record, you should be able to figure out who it is. Great guy.

I have recommended CubeSmart to others.

Star rating 5 out of 5

November 6, 2017

When there was a discrepancy, they were very open to discussion and resolved the issue. I really appreciated the professionalism, courtesy, and assistance. I was very comfortable recommending CubeSmart to others

Amazing Staff!! Thanks Ms. Alexander

Star rating 5 out of 5

October 18, 2017

When I walked in, I was professionally greeted by Ms. Alexander. She answered all of my questions then showed me around the storage facility. I made a follow up appointment to meet with her to sign my lease. The morning of our follow-up appointment, Ms. Alexander gave me a courtesy call to remind me of my appointment. When I arrived she presented all of the information to me and had my paperwork ready to be signed on the computer. It took 4-5 minutes, I was in and out, express service. I had a great experience.

Great Place, needs work!!!

Star rating 4 out of 5

September 4, 2017

The place is clean and the staff are very friendly, customer service is great. The price is not as expansive as most storage unit. However, The elevator is ALWAYS have some problem,, the amount that people are paying the elevator should be in tip top shape and always running.

Great self storage facility

Star rating 5 out of 5

August 18, 2017

I have never used a storage bf and I'm glad I went with CubeSmart bc they made me feel that my stuff is secured and safe. And it's very clean and has air ventilated storage space. I really recommend this place.. Currently a customer..

The BEST self storage

Star rating 5 out of 5

July 18, 2017

So very satisfied with all aspects of this storage place .CUBESMART is so clean, well maintained and the staff always friendly and courteous. please keep up the good standard always.

Friendly customer service. Great facility.

Star rating 4 out of 5

April 11, 2017

Great customer service. Very friendly and helpful.

Great facility

Star rating 5 out of 5

March 28, 2017

Excellent customer service and a very clean facility


Star rating 5 out of 5

December 19, 2016

Visited facility to sign paper work for renting a storage space. Service rep was very polite, friendly and professional. Completion process was hassle free. One thing I did note is that space of cube advertised is not necessarily the same footage as the actual cube space. Darnell was very accommodating to show us more cubes available so that we selected one that we thought would better accommodate us. So far our experience with Cube Smart was very good.

Great staff and great location!

Star rating 4 out of 5

December 9, 2016

My experience with CubeSmart was a very pleasant one. The staff was nice and informed me of all that I needed. The location of the storage units are quite easy to get to, allowing me simple access to my items. Highly recommended!

Great Facility, Great Customer Service

Star rating 5 out of 5

November 18, 2016

The staffs at the Jamaica facility are always helpful & courteous, thank you!

Great facility. Clean and smells fresh. Excellent and professional service.

Star rating 5 out of 5

November 7, 2016

I had a great first time experience. The service agent was very thorough and knowledgeable. Explained everything in detail. Escorted to my unit and I felt safe. Mr. D. Means took care of me that day and he was very professional. Excellent service!

Staff is very helpfull especially the manager. Place is clean and organized.

Star rating 5 out of 5

November 6, 2016

Manager was very informative. She explained everything in detail. The facility is well kept and organized. I definitely made the right choice in choosing CubeSmart.

Parking makes it easy to access the storage unit.

Star rating 4 out of 5

September 30, 2016

I really appreciate driving up to the storage unit.

Best storage in Queens

Star rating 5 out of 5

August 18, 2016

Convenient location but bus and subway. Excellent service. Facilities are sparkling clean!!


Star rating 5 out of 5

August 4, 2016

It is clean. Secure and safe. Accessible to all means of transportation.

Staff very helpful

Star rating 5 out of 5

July 29, 2016

The staff provide all the support and was very helpful.

Excellent customer service

Star rating 5 out of 5

June 23, 2016

Appreciate the Flexabilith of management. Very clean and secure


Star rating 5 out of 5

June 9, 2016

Great experience and great crew members. Very helpful

Great location, close to my child's school!

Star rating 5 out of 5

June 9, 2016

Super service in a close to campus facility on the way to the airport.

It works

Star rating 4 out of 5

June 8, 2016

No complaints it works prices vary at different locations this location was cheaper and exceptional clean with great customer service. Great Manager

Great self storage facility close to SJU!

Star rating 5 out of 5

May 25, 2016

Customer service from R. Haripersaud was outstanding!


Star rating 4 out of 5

December 3, 2015

Cubs smart was selected because of its convenient location. I believe that customers should receive some sort of perk for being loyal and paying their storage fees on time. What would be an added benefit to ALL customers is that when the bill has been paid for 6 months without late fees, then the customer should receive a 50% off on the seventh month. Then that way when you want to raise your fees as you have around about the holiday time it will not seem so bad.

Good Storage

Star rating 5 out of 5

August 1, 2015

Nice and cold storage. Very clean and with moving helpers handy.

in my experience, best storage facility

Star rating 5 out of 5

March 6, 2015

ive delt with other storage facilities and in my experience, cube smart is the best one, on top of being reasonably cheaper then the rest, theyre also open the earliest and lates,t even on weekends, me and my family love it. CUBE SMART IS DEFF RECOMMENDED


Star rating 5 out of 5

January 21, 2015

Helpful staff. Clean facility. Easy move-in. Recommended.

The customer service is great, the ladies at the 179-36 Jamaica Ave facility are great! Great ladies, great vibes and customer service.

Star rating 5 out of 5

January 17, 2015

Michelle and the young lady with the long braids (sorry, :( I forgot her name, but not her wonderful customer service. They were professional, friendly and provided the best deal for my needs. This was a last minute move and they made it less stressful and quickly expedited my account. I later was able to reduce the size of my unit and again, they were both just as helpful and efficient. The facility is well kept and the prices are very affordable making my storage experience with them very favorable. Thank you ladies!

it's good but a little pricey

Star rating 4 out of 5

November 12, 2014

i like this storage facility but sometimes can be a little too expensive.

Great storage facility, friendly service

Star rating 5 out of 5

September 23, 2014

I made this selection because it was close to my home and the costs. Although the computer had given one price that was incorrect, the location honored the price. Way to go Michelle! Great customer service!!

Convenient with good cust service

Star rating 4 out of 5

August 11, 2014

I found the customer service very helpful and friendly.I've now signed up for autopay which will help me pay ontime.

Excellent front desk attention

Star rating 5 out of 5

November 20, 2013

I rented a big unit and received very clear information by the attentive Cube Smart employees even when I visited them many times and asked for lots of information about unit sizes, hours of operation, truck service, packing materials and forms of payments.

Outstanding Leadership from the District Manager!

Star rating 4 out of 5

September 1, 2013

I have been with this storage facility for a while. Whenever I have a concern, the Senior District Manager never fails to step in, pay attention and take action. In a world when management is usually out of touch, this senior district manager shines for his outstanding leadership. I sincerely believe that the company is much better because of him.