Reviews of This Facility

Fantastic team - Always professional

December 30, 2017

The team here is awesome. They are dedicated to help the customer and they always show the up-most respect when I call in or stop by. The facility is clean, and getting in and out of my unit is simple. Whenever I have had an issue in the past either with my bill or the unit itself I have always been taken care. Best storage Unit around the area. plus they stay open later than most Cube Smarts which is a plus too.

Awesome customer service

December 10, 2017

highly recommend this location ! Awesome customer service here

Good company

November 8, 2017

Have never had an issue with the company that wasn't solved right away. The last customer service rep that I dealt with was excellent. I don't remember his name, but if you check my record, you should be able to figure out who it is. Great guy.

I have recommended CubeSmart to others.

November 6, 2017

When there was a discrepancy, they were very open to discussion and resolved the issue. I really appreciated the professionalism, courtesy, and assistance. I was very comfortable recommending CubeSmart to others

Amazing Staff!! Thanks Ms. Alexander

October 18, 2017

When I walked in, I was professionally greeted by Ms. Alexander. She answered all of my questions then showed me around the storage facility. I made a follow up appointment to meet with her to sign my lease. The morning of our follow-up appointment, Ms. Alexander gave me a courtesy call to remind me of my appointment. When I arrived she presented all of the information to me and had my paperwork ready to be signed on the computer. It took 4-5 minutes, I was in and out, express service. I had a great experience.

Great Place, needs work!!!

September 4, 2017

The place is clean and the staff are very friendly, customer service is great. The price is not as expansive as most storage unit. However, The elevator is ALWAYS have some problem,, the amount that people are paying the elevator should be in tip top shape and always running.

Great self storage facility

August 18, 2017

I have never used a storage bf and I'm glad I went with CubeSmart bc they made me feel that my stuff is secured and safe. And it's very clean and has air ventilated storage space. I really recommend this place.. Currently a customer..

The BEST self storage

July 18, 2017

So very satisfied with all aspects of this storage place .CUBESMART is so clean, well maintained and the staff always friendly and courteous. please keep up the good standard always.

Friendly customer service. Great facility.

April 11, 2017

Great customer service. Very friendly and helpful.

Great facility

March 28, 2017

Excellent customer service and a very clean facility


December 19, 2016

Visited facility to sign paper work for renting a storage space. Service rep was very polite, friendly and professional. Completion process was hassle free. One thing I did note is that space of cube advertised is not necessarily the same footage as the actual cube space. Darnell was very accommodating to show us more cubes available so that we selected one that we thought would better accommodate us. So far our experience with Cube Smart was very good.

Great staff and great location!

December 9, 2016

My experience with CubeSmart was a very pleasant one. The staff was nice and informed me of all that I needed. The location of the storage units are quite easy to get to, allowing me simple access to my items. Highly recommended!

Great Facility, Great Customer Service

November 18, 2016

The staffs at the Jamaica facility are always helpful & courteous, thank you!

Great facility. Clean and smells fresh. Excellent and professional service.

November 7, 2016

I had a great first time experience. The service agent was very thorough and knowledgeable. Explained everything in detail. Escorted to my unit and I felt safe. Mr. D. Means took care of me that day and he was very professional. Excellent service!

Staff is very helpfull especially the manager. Place is clean and organized.

November 6, 2016

Manager was very informative. She explained everything in detail. The facility is well kept and organized. I definitely made the right choice in choosing CubeSmart.

Parking makes it easy to access the storage unit.

September 30, 2016

I really appreciate driving up to the storage unit.

Best storage in Queens

August 18, 2016

Convenient location but bus and subway. Excellent service. Facilities are sparkling clean!!


August 4, 2016

It is clean. Secure and safe. Accessible to all means of transportation.

Staff very helpful

July 29, 2016

The staff provide all the support and was very helpful.

Excellent customer service

June 23, 2016

Appreciate the Flexabilith of management. Very clean and secure


June 9, 2016

Great experience and great crew members. Very helpful

Great location, close to my child's school!

June 9, 2016

Super service in a close to campus facility on the way to the airport.

It works

June 8, 2016

No complaints it works prices vary at different locations this location was cheaper and exceptional clean with great customer service. Great Manager

Great self storage facility close to SJU!

May 25, 2016

Customer service from R. Haripersaud was outstanding!


December 3, 2015

Cubs smart was selected because of its convenient location. I believe that customers should receive some sort of perk for being loyal and paying their storage fees on time. What would be an added benefit to ALL customers is that when the bill has been paid for 6 months without late fees, then the customer should receive a 50% off on the seventh month. Then that way when you want to raise your fees as you have around about the holiday time it will not seem so bad.

Good Storage

August 1, 2015

Nice and cold storage. Very clean and with moving helpers handy.

in my experience, best storage facility

March 6, 2015

ive delt with other storage facilities and in my experience, cube smart is the best one, on top of being reasonably cheaper then the rest, theyre also open the earliest and lates,t even on weekends, me and my family love it. CUBE SMART IS DEFF RECOMMENDED


January 21, 2015

Helpful staff. Clean facility. Easy move-in. Recommended.

The customer service is great, the ladies at the 179-36 Jamaica Ave facility are great! Great ladies, great vibes and customer service.

January 17, 2015

Michelle and the young lady with the long braids (sorry, :( I forgot her name, but not her wonderful customer service. They were professional, friendly and provided the best deal for my needs. This was a last minute move and they made it less stressful and quickly expedited my account. I later was able to reduce the size of my unit and again, they were both just as helpful and efficient. The facility is well kept and the prices are very affordable making my storage experience with them very favorable. Thank you ladies!

it's good but a little pricey

November 12, 2014

i like this storage facility but sometimes can be a little too expensive.

Great storage facility, friendly service

September 23, 2014

I made this selection because it was close to my home and the costs. Although the computer had given one price that was incorrect, the location honored the price. Way to go Michelle! Great customer service!!

Convenient with good cust service

August 11, 2014

I found the customer service very helpful and friendly.I've now signed up for autopay which will help me pay ontime.

Excellent front desk attention

November 20, 2013

I rented a big unit and received very clear information by the attentive Cube Smart employees even when I visited them many times and asked for lots of information about unit sizes, hours of operation, truck service, packing materials and forms of payments.

Outstanding Leadership from the District Manager!

September 1, 2013

I have been with this storage facility for a while. Whenever I have a concern, the Senior District Manager never fails to step in, pay attention and take action. In a world when management is usually out of touch, this senior district manager shines for his outstanding leadership. I sincerely believe that the company is much better because of him.