January 17, 2020
I am super pleased with the customer service. Such professional staff members.
September 10, 2019
Had a 10x10 for years, then was able to downsize to a 5x5 for more years. Never had a problem, was even able to borrow a loading van when I needed it. Dave always seemed to be able to be in 2 places at once - monitoring both the desk and the inside of the facility. Made me feel remembered and welcome, even when it was time to move out. Everything was always in good working order, well lit, and even the corridors were clean.
April 4, 2019
THE ONLY ISSUE I HAVE IS ..I STARTED PAYING 21.00 A MONTH..I'M UP TO 35.00
January 10, 2019
Have been very pleased with every aspect of this business. Easy!!
December 20, 2018
Excellent phone help with logging into online account for the first time..
December 17, 2018
I would just like to personally thank David for making my move so smooth. We rented the truck for our move and he even showed up early in the morning so I could get to my new home closing on time. What great service! Thank you!
November 28, 2018
Dave is a great guy! Helped me find the smart way to finally let go of my late mom's stored things! I sure do appreciate his assistance in a difficult decision for me!
November 18, 2018
Pros: staff very friendly; facility very clean; bright walkway lights; felt safe; door opened & closed easily Cons: lightbulb above unit didn't work for the two months that I was there; doorways are not extra wide or tall; security gate not working at move-in so it was always open; exit month not prorated for refunding days not used
November 6, 2018
Very clean and secure well organize property looks fairly new like it was renovated sanitary is A+ and customer service and agents are satisfying to assist you with your needs
October 9, 2018
Staff is excellent. Very service oriented. Facility is nice, but there was some water penetration in our unit and a few VERY large spiders. Exterminator? Security gate only functional about half the time though so not so good there.
September 17, 2018
This was the first time I have used a storage unit...This was so easy and such a great experience. The manager and employees ALL were helpful , very very nice, and could not have been better to help... The units are clean, and roomy for my needs, security is top notch and VERY much safe. The whole moving into and out...pay on-line, gate codes, everything was easy to use and understand. EXCELLENT EXPERIENCE!
September 15, 2018
Climate controlled and secure.Pleasant employees.,very helpful. This location is very convenient.
August 31, 2018
Great storage facility. I would only change the length of the code - but that’s a small item
August 30, 2018
love the facility but I wish they would stop raising the price I started @ $66.00 now it is $102 and I have only had the unit 5 years
August 22, 2018
The staff is extremely nice and very attentive. The facility is clean and tidy. We are very satisfied with our rental. Only leaving because we bought a house an no longer need the storage space. Thank you for everything!
August 11, 2018
The only issue I had was that I had a non-climate controlled unit for the months of June and July and my items were covered in mildew. I had put down plastic on the ground but still most items had mildew. While I was able to clean off most items, some I had to throw away as they were too badly permeated.
August 10, 2018
We love the cleanliness, convenience and professionalism of the staff. The security makes you feel safe when your in your unit. The only reason I can't give it 5 stars is because they are expensive and after only 5 months they raised our rate. Too Bad because they really are great!
July 18, 2018
Very straightforward process and staff very helpful.
June 27, 2018
Staff is very friendly and helpful. Made it is easy to move.
June 23, 2018
Jay and the other guy who work next to him are so nice , and profesional. The storage is very clean , I will definitely recommend this place in Shelton CT again.
June 11, 2018
Staff was very helpful and professional. Parking was great. Very clean units.
May 28, 2018
Very Clean Facility. A very Safe & Comfortable Environment. Customer Service was Excellent at this Facility. Very Happy with my Experience.
May 28, 2018
Unfortunately I had to change to another facility because cubesmart did not have a smaller unit available outside as I was able to downsize. I would absolutely recommend cubesmart to friends and family. The place is very clean, easy access, great location and a wonderful staff.
May 24, 2018
The manager was wonderful h helpful polite a freaar experience will definitely use again
May 16, 2018
The only reason I left is that I moved away from the area. The people in the office gave me some of the best customer service I've ever experienced—especially during a very scattered move-in. Really appreciate them!
May 10, 2018
The facility is always clean and secure . The few times I've had to interact with the staff have been pleasant . Only complaint is the SEVERAL fee increases over the last year .. When will it end ? Aside from that the facility is good .
March 5, 2018
Great facility, staff was super helpful and had all the answers. I may need a unit in the future and couldn't imagine going anywhere else.
March 3, 2018
Needed a little locker for a few months. Got a decent rate and was shown around by a very nice employee. Felt VERY safe and secure, even going there late at night by myself.
February 18, 2018
Excellent staff who provide stellar customer service. The storage facility is conveniently located, safe and always in prestine condition.
February 6, 2018
Great customer service. Very simple. Worked great for us.
November 22, 2017
Needed a storage unit close to work. CubeSmart provided a convenient solution, and the service was great! They were very response, thorough, and professional!
October 22, 2017
I have used cube smart for years in different locations. I have always had great experiences and the employees all have been very helpful. I feel that my stuff is safe and secure. Any problems are addressed immediately. I would recommend them to everyone looking for a storage facilities. The facilities the always maintained and always clean
October 16, 2017
I'm getting tired of the periodic price increases. The price of my elevated half-cube, which is 7 feet off the ground, has more than doubled in the time I've held it. Any more and I'll be moving my stuff elsewhere...
October 3, 2017
Great staff, clean storage buildings...love doing business with Cube Smart!!!
September 12, 2017
Very professional and worked with me on getting material in the cube. Many thanks1
September 5, 2017
Perfect for our needs. Convenient, easy access, Close to were I live.
April 4, 2017
Great facility....expert staff always available to assist.....Storage made easy !!!!
February 19, 2017
Cube Smart storage facility in Shelton CT is easily accessible and clean, Units are various sizes which allow new an current customers flexibility in terms of price and location.
December 11, 2016
The customer service was great! Very efficient and helpful!!
September 25, 2016
Pleased with everything but pricing. Need storage for store inventory which I had to close due to economy. Been selling online but sales are not much better for this type of inventory. Rate has increased approx. 25% since I'very been with them. If rates continue going up will probably have no choice but to throw out inventory.
June 18, 2015
Love cube smart in Shelton! Clean and secure . Staff is so helpful.
April 30, 2015
Awesome Customer Service.....and that goes a LONG way in life!
November 14, 2014
I love the privacy...cleanliness. ..OF COURSE "THE STAFF"...keep up the good work....