★★★★★
Drea26
3 years ago
okay
The service is great, however the rate for the store continues to grow higher and higher. When I chose Cube Smart over other companies, the rate was BUDGET FRIENDLY. I had to move out of state. The ONLY reason why I still have this storage is because it's not covenant to move a whole house to another state. So It sucks that they treat the customers that have been loyal, like myself for so long, like that. I would not recommend storing your things here. Had I'd know that this was going to happen and continue to happen, I would have just sold my stuff before I left. It's been almost 6 years and the drive alone is 13 hours. Yes, I've been back since I've moved, but having to drive that far on the week end is a lot. It's never enough time. Why? Because, you have to leave at a certain time to get there, by a decent time, then after you get there It feels like you gotta leave the very next day and do it all over again, to get home, unpack, get the kids ready for bed, get there school close out and ironed, as well as yours, pack lunches, and then get up at 5 in the morning to work those 40 hours. Sometimes I wonder if I should just let it go. I'm sure it's going to go up again. I've asked if I could pay towards the bill every week I get paid , that way it's more covenant, they won't even do that. They fail to understand that people have lives and other responsibilities. That's a lot of money they want, over $120.00; and don't be late, you'll get a late fee. It's like your forced to pay them or pay........your car note or rent. I'm not very happy customer. They act as if they have paid every bill on-time and never made any type of payment arrangement EVER! It would be nice if they offered some type of budget friendly options, by it feel like they are not human and don't care.................. Just want your money