Reviews of This Facility

Great place

Star rating 4 out of 5

November 30, 2018

I have used this facility for 12 years and have no complaints. The manager, Adam, was great and on top of all my deliveries.

Cubesmart was the perfect "rest stop" for my belongings!

Star rating 5 out of 5

October 29, 2018

I moved into a fully furnished home, from my apartment in another town. Cubesmart met my needs for a safe, easy & cost efficient location for my personal storage. The move out was easy as well - easy access to the building, use of trolleys & quality care for my many antiques and books.

Very good storage facility.

Star rating 4 out of 5

September 17, 2018

This facility is clean and climate-controlled. The staff was helpful both when I rented my unit and when I closed out my unit. The hallways are well lit and clean. I would recommend this facility.

Nice Storage Facilitiy

Star rating 5 out of 5

September 11, 2018

The storage facility is on par with the rest in the area. I switched from a larger unit to a smaller one. It is clean and the people are friendly so overall it is a good experience. The only change I think they need to make is to provide a trash dumpster for tenants to use at all times. We pay enough in our monthly fees to cover Their expenses to have the dumpsters emptied once or twice a month.

Good storage facility; great management

Star rating 5 out of 5

August 4, 2018

I was very impressed with the friendliness and helpfulness of the manager on duty at the facility.

Best storage facility out there.

Star rating 5 out of 5

July 16, 2018

Always clean and secure. The staff was professional and friendly. I highly recommend CubeSmart to everyone in need of a storage unit

Great team!

Star rating 5 out of 5

July 13, 2018

They exceeded my expectations. Everyone was more than helpful in working with me and showing me the different sizes

Exceeded my expectatations

Star rating 5 out of 5

July 10, 2018

I needed to rent a climate controlled storage space for a few weeks while moving to a new home. The price value was excellent as I was able to use the promotional offer. The perimeter security and management/access practices were client friendly while keeping the facility secure; the buildings and climate control systems were well-maintained and the unit itself was very clean. The staff were very accommodating and helped me choose the best-size for my needs. If I need to use a storage facility again in the future, this CubeSmart would be my first choice, hands down!


Star rating 4 out of 5

July 5, 2018

The problem exists with with the auto pay ...I get a notice every month say it failed....

Respectful, effective customer service

Star rating 5 out of 5

June 25, 2018

Have rented several different sized units for several years. In person and by phone, I've received polite and complete answers to all questions/matters.

Great customer service and price

Star rating 5 out of 5

June 25, 2018

My encounter with the people at the storage unit was very pleasant. The facilities were found to be and kept in excellent condition. The price was very reasonable.

Convenient and clean

Star rating 5 out of 5

May 31, 2018

We were looking for a temporary storage space to store our household goods while we put our home up for sale. After searching on the web for possible facilities, we chose this one. This facility was very close to our home and the rates were cheaper than other brands. The internal storage unit and the storage building it was located in was very clean. There was a courtesy flat bed cart to use to haul things, but it had seen better days. Overall, we would recommend this place.

Met my storage needs. Excellent staff.

Star rating 5 out of 5

May 25, 2018

Met my storage needs. Excellent, friendly and helpful staff.

Great storage and management

Star rating 5 out of 5

May 13, 2018

Management was extremely helpful. Unit was clean and safe. Great choice for storage!

Not a good password reset system

Star rating 5 out of 5

May 8, 2018

Please don't email out temporary passwords. This is unsafe. Please instead email out a temporary link that allows you to log in and requires you type in your own personal password. This is much safer and it is more likely that people remember their passwords, since they are the ones that provide them.

Parking space

Star rating 5 out of 5

January 3, 2018

I'm very pleased with CubeSmart because calling using the main number CubeSmart has, I have been listened and helped adequately.So I really recommend CubeSmart.

Excellent customer service!!!

Star rating 5 out of 5

July 11, 2017

The facility looked kept up and clean. The employees were knowledgeable and professional. I would recommend this storage facility!

Excellent storage facility

Star rating 5 out of 5

December 21, 2016

Very friendly staff. Great location. It was clean. It had a lot features that I have not seen before in other facilities. The timer for the lights was a nice touch. I love the cart that was there to use. That enabled me to be able to unload my stuff by myself. It saved me a lot of time. Very pleased with everything. Highly recommend them.

Convenient, good hours, very clean, and temperature controlled.

Star rating 5 out of 5

July 1, 2016

For the reasons above, I will use Cube Smart again.

Great website

Star rating 5 out of 5

March 31, 2016

The CubeSmart website is an easy way to pay my bill.

Great, Clean, Climate-Controlled & Customer Service!

Star rating 5 out of 5

January 3, 2016

I needed short term storage (3 months) and did some looking online. I found this facility to be the best deal by far for the same sized climate controlled unit. The on-site manager was very professional, showed me the unit, and processed the rental contract quickly and efficiently. This was important because I was pressed for time that day but they made it SIMPLE, STRAIGHTFORWARD, and HASSLE-FREE! The storage facility seems well kept, the unit was clean, well lit, and despite some mid-30s to 40 degrees weather has always been the right temperature inside. I would recommend this facility for any of your storage needs, short or long term.

Great guys, good coffee.

Star rating 5 out of 5

October 22, 2015

Many storage facility employers treat customers like strangers, but not these group of guys. They are friendly and offer coffee to customers. You won't find this type of atmosphere at Public Storage.

Compassionate employees and grace period with payments

Star rating 5 out of 5

September 1, 2015

I have had a storage unit with Cube Smart for more than one year. I had a stroke just one month after renting my storage unit. I was fully paralyzed and could not remember things like my storage unit and account numbers. However, with cube smart's reminder texts which include their website and all the information needed to pay the bill my son was able to ensure that my belongings were not in any danger of being auctioned while I was incapacitated in another state. Then, when I was drowning with medical bills the management ( Tim) waived the second late fee that accrues on the 29 of the month because my direct deposit does not go into my account until the 31st or 30th ( September, April, June, November) and I needed every penny for food. This company requires insurance which may seem unreasonable to some, but it's for your own protection. They even accept the homeowners insurance you are already paying.They even call for you and have the declarations page faxed to them. If you are not already paying for homeowners insurance like I am they have policies for you to choose at a reasonable cost. I recommend cube smart to anyone needing a clean and safe place to store your belongings. My cube smart location is in Leesburg, Virginia at the Trailview street location. I know there are two locations in Leesburg and I am still having memory issues so I may have the street name incorrect, but it is close enough to figure out the location because the second location is not even close to the spelling of the street name I have given. Thank you Cube Smart for your outstanding customer service and your text and email reminders. Without them my belongings would have been auctioned because I wouldn't have remembered in time to make my payment after having the stroke due to my loss of memory!

Awesome Storage!!

Star rating 5 out of 5

July 10, 2015

I needed a place that was at a good price for the space provided. I am a single mother and moved due to my separation. These guys have worked with me whenever I lose my gate code because my daughter would get it and rip it up or eat it or color on it. The customer service is awesome. Everyone is always friendly!! Love them!!

Great facility

Star rating 5 out of 5

October 12, 2014

I went with CubeSmart due to price and have been very happy with this facility. Management is professional and friendly. Facility is clean and protected. I'd recommend to anyone.

Very convenient storage option.

Star rating 4 out of 5

August 26, 2014

Cubesmart facility in Leesburg, VA. very adequately serves our accessible long term storage needs, at a reasonable price.

Excellent experience and great facility

Star rating 5 out of 5

June 28, 2014

This was our first time renting a storage unit. The front office staff was very helpful in laying out our options and choosing a unit. The building our unit is in is well maintained and clean, access to the facility is more than adequate, and we have had no concerns regarding safety and security at the facility. We couldn't have hoped for a better experience.

Great place Great Manager and staff!

Star rating 5 out of 5

October 8, 2013

It is a pleasure to work with Tim. A very fair and honest man.