Reviews of This Facility

Good service

Star rating 5 out of 5

June 20, 2019

Didn’t have any issues. Was in and out in little time.

Great customer service

Star rating 4 out of 5

March 15, 2019

Everything was smooth, and taken care of. Awesome.

Very responsive customer service

Star rating 5 out of 5

December 19, 2018

George and his team are very hard workers and always put the customer first.

Great storage facility!

Star rating 4 out of 5

August 24, 2018

Great Customer service, good location, clean and great price. Will definitely use this storage facility in the future.

Great storage facility and really good prices!

Star rating 5 out of 5

August 24, 2018

staff is really nice! They changed the doors while I was out of town and went ahead and put a new lock on for free. Very affordable too!

Great self storage

Star rating 4 out of 5

August 18, 2018

I have none at this time. Don't like you asking me for a FLIPPEN letter

Great location... Friendly, helpful staff - answering any and all questions I had during my renting from them.

Star rating 4 out of 5

July 30, 2018

This was a great spot to rent and an affordable price... Right-off I-35 in Denton, in-between Teasley and 377... Every time I called to speak with someone, my questions were answered... Friendly staffers at every turn... Pay online, or in-person... Good, quality, well-kept facility... Replaced all facility unit doors while I was there smoothly... I would recommend them to anyone who asks.

Good storage facility

Star rating 4 out of 5

May 31, 2018

George and Karen were very nice and hrlpful.. Karen especially helped me.

Great place

Star rating 5 out of 5

May 26, 2018

Good accessibility clean facility and great staff.

Storage was great-online system was a nightmare

Star rating 4 out of 5

May 16, 2018

I didn’t have any problems with storage-it was the online system that was a nightmare! I had to change my password every month. The last month I sent my husband to the facility to pay because I wasn’t going to mess with it, and their online system was down. Was charged a number of late fees that I don’t feel I would’ve accrued if the system was working correctly

Great storage facility!

Star rating 5 out of 5

May 6, 2018

Raul was so much help. He was very professional and was able to answer all my questions.

User friendly

Star rating 4 out of 5

April 2, 2018

Reserving a unit on line was great, staff helpful.


Star rating 4 out of 5

January 4, 2018

A bit nice then other places except the ground is very slanted

Good facility and helpful staff.

Star rating 5 out of 5

December 3, 2017

I appreciated the kindness and helpfulness of the woman at the desk and the gentleman - the staff. They were very congenial and helpful. They did everything they could to help us with any issues we had with storing our possessions. She recommended that I buy and use the lock that was for sale and her recommendation turned out to be correct and helpful.

Very pleasant office and great storage place!

Star rating 5 out of 5

October 1, 2017

They saved me from another storage facility that quoted me one price and the next day called and changed it. I told them to buzz off and called CubeSmart. They did exactly as they said they would when I got there. No hassles, no waiting, no lies. Very nice people.

Good - but can't pay online.

Star rating 4 out of 5

April 10, 2017

I haven't been able to make online payments for a couple of months. Please fix this. I also went to my storage in Denton, TX, and found dirt had blown in through crevices around the door and onto electronics near the door. The door had not been opened, but was locked shut for many months. Need better seals around the doors. The management at this facility is excellent! Always great, kind, and friendly customer service!

hard to open door

Star rating 5 out of 5

March 1, 2017

Almost everything is fine except it is very difficult to open the door .


Star rating 5 out of 5

December 8, 2016

The people here are very friendly and very helpful. We couldn't decide what size to get and the manager took us out and let us look inside a couple of them. Each step of the contract was explained. No hidden charges!

Staff was very professional and helpful

Star rating 5 out of 5

September 11, 2016

The process to rent a storage unit was very convenient and smooth transaction. Thank you

Friendly staff, good prices, great location

Star rating 5 out of 5

July 3, 2016

The lady at the office was very friendly and courteous, the process was very easy, the location is great, and I feel like my belongings are in good hands. Also, they let you use your own padlock, unlike Public Storage, so you don't have to spend a lot of money on a gimmicky lock. Would definitely recommend.

Fantastic storage facility

Star rating 5 out of 5

April 11, 2016

Great service and friendly people and a great place to store ones stuff.

People here are great!

Star rating 5 out of 5

September 11, 2015

We have had this storage space for several years and had no problems.

Convenient near school

Star rating 5 out of 5

May 23, 2015

reasonable prices and convenient near my school since my roommates and I needed a place to store out things together for a few months

easy to pay and am not charged an unfair amount to pay online

Star rating 5 out of 5

December 1, 2014

The employees have always been helpful and genuine. If I ever need to store something again I WILL choose cube smart!

Nice, and helpful

Star rating 5 out of 5

June 16, 2014

I made a reservation to use the truck to haul a single load into my unit. When I arrived, I was told there was $100.00 CASH ONLY deposit, AND another fee which I had never been told about. Needless to say, I was a bit ticked off, however the manager was so helpful that he allowed me to make the single delivery without leaving the deposit and then didn't charge me the fees!!! So very nice. I will DEFINITELY tell my friends to use CUBESMART

Excellent customer service

Star rating 5 out of 5

June 8, 2014

Was very pleased about staff contacting me a unit became available like they said they would, and making the rental process quick and efficient.

great Service

Star rating 5 out of 5

May 20, 2014

Roberts is a great manager. Very nice and Friendly

Ben, the manager, is wonderful!

Star rating 5 out of 5

January 25, 2014

I have rented storage twice in the last 3 years and the manager there, Ben Roberts, is the best. He takes care of everything and works with you. My daughter met the upper management last week and he was rude to her. So, my vote is for Ben Roberts to get a promotion. He has wonderful customer service skills and knows how to treat people.

One of the easiest storage centers to work with.

Star rating 5 out of 5

January 24, 2014

with two different phone numbers and good management on site makes for quick problem solving should one ever need it.

Highly recommended storage facility

Star rating 5 out of 5

January 5, 2014

Cubesmart is great to deal with. Able to access our unit without problem during the stated hours. The people were always friendly and helpful if I had a question. Online payment is seamless and pain-free. Highly recommended.

They treat you like family here

Star rating 5 out of 5

December 20, 2013

The management here is so nice and considerate. My husband is ill and they always ask about him. They were very helpful when we moved to a smaller unit. The place is clean and secure. It's the best storage place in Denton.

Awesome Storage Facility

Star rating 5 out of 5

September 6, 2013

I've love using CubeSmart! The staff is friendly and the prices are awesome. I would definitely refer to a friend.