September 28, 2018
I moved, so pulled out of Cube Smart on 16th St Sac CA, but would rent from them again in a heartbeat. The homeless transients are a pain though. No fault of management though. They’re not cops. If they have the money for a unit, you have to rent to them, but they need to be booted if they cross the line, like a gal did w me. She denied it, but it’s not hard to figure out who’s telling the truth. Anyway, other than never having a pull rope on my unit, I have nothing bad to report. =) Great facility!
September 19, 2018
My title pretty much sums it up. I never had to wait for the staff to assist me, and they were always professional and courteous. The grounds were kept swept. I took off a few points for security features, as the front entrance gate was left unrepaired for the six weeks I rented. It had to be left open during business hours, and as the units are accessed outside, not within a building, this creates some vulnerability.
August 9, 2018
I was really impressed with the woman at the front desk's good attitude and professionalism. The facilities are kept swept up, and the open hours are convenient.
April 10, 2018
Never had a problem with the storage unit. One time I got locked out in error, but staff quickly corrected it and things went smoothly for the rest of my "stay."
March 22, 2018
I feel alright about your area for right now that I just have storage about3rd month today.
March 5, 2018
Thank you Everyone! God Bless You! Take Care! Be seeing You!
February 5, 2018
The staff was very courteous as all times and the storage units are well kept. If you have an issue paying the storage rental then partial payments are not accepted. I think the policy should be at least allow the past due to be paid as opposed to forcing the renter to pay the entire amount due. Otherwise, very nice place.
February 2, 2018
I would like to thank the staff at this storage facility for their wonderful customer service (North 16th Street, in Sacramento) they have always been courteous and helpful in person and over the phone. If I were asked for my opinion on where to store someone's goods I would recommend this place for the customer service provided. Thank you,
January 18, 2018
First time getting one they are very nice in the office and very lenient.
September 10, 2017
Kiesha was very polite and well spoken when i called to pay for one of two units i have. She said she could actually save me some cash if i wanted to combine the two units, as well as credit me the amount i had just paid for one of the units online. Saved me $200 a month! She was super helpful in explaining the process to switch the units over and answered every question, i wasnt left with anything unanswered! Thanks soooo much kiesha! Keep up the good work!
August 28, 2017
Very polite and helpful. Opened up a few minutes early for me
January 26, 2017
I have been to many storages and this is a great price for the largest size. They work with what u need and how to go about it . They respond quickly to any problems and keep a great attitude all around.
November 21, 2016
Excellent service the Manger was very helpful easy to talk with. She deserves a raise; I greatly appreciate all you do to help create such a wonderful experience of renting a storage no difficult issue, and that’s what I like thank you Molly keep it up!!
February 19, 2016
the best self storage . the office staff is always nice . we love you cubesmart
June 4, 2015
I appreciate the help I receive from all of the staff!
May 13, 2015
Amazing customer service with a great staff! Very happy I chose this location for my storage needs.
November 1, 2014
a little overpriced and not a really great part of sacramento but overall its a great storage. Although the few times i emailed the facility to ask a question or try to change my billing cycle i never got a reply,
October 3, 2014
Although it seems to have quite a number of homeless renters, they seem to keep the facility nice, quiet, and relatively tidy for a storage facility. It is off the beaten path so you won't need to worry about someone paying a special interest in what you are putting in your unit. And they offer insurance which I thought was a nice added touch.
June 1, 2014
Wanted to share my experience with anyone who is looking for a storage facility. I recently needed to obtain a storage unit and without much notice. Misty and her crew were extremely friendly and worked with me to meet my last minute storage needs. My mother has been a longtime customer and is always greeted with a friendly smile. 5 Star facility along with an excellent staff to back it up
September 5, 2013
Needed a parking storage space which others had for around $100 got me in for under $40! Really easy to work with and friendly!