June 2, 2020
Made my appointment to sign up for a space to put my ski boat. Luckily they had 2 openings and gave me the choice of which one I wanted. then they followed up the paper work with a phone call. I was impressed with the 24/7 cameras surrounding the storage facility.
May 23, 2020
remember the beginning this storage grounds it was a mission and unforgiving thought to change or start storage here in Dos Rios ,California we see the DiIFFERANCE in law and storage sales bigger sale is storage so looks good for Dos Rios and even sports games
May 22, 2020
Great prices! Pleasant and helpful Customer Service! I feel like my belongings are safe and secure!
May 4, 2020
I'm very happy with my storage unit here and now there is new management and they are doing a wonderful job cleaning up the place and making it safe and secure. I've been here over a year and I have no complaints.
April 30, 2020
Both women there were great. Super friendly tones and welcoming, and extremely helpful in assisting my family's needs during these hard times. We moved just a month before the COVID-19 pandemic and thank God we found them. Nice clean storage facility. Love the enforced rules to ensure a safe environment. We will be a customer until we no longer need a storage unit. Thank you for all your help, Ladies
April 15, 2020
Leaving to basic training and needed a storage place. amazing!!
March 9, 2020
The staff is always friendly and helpful, I got an amazing move-in rate, and my belongings are safe and secure! Excellent!!
June 5, 2019
It's in a convienent location for me but at times it is hard to reach a representative in person and by phone and sometimes they are a little rude. This is not always the case but gas been that way on occasion
April 10, 2019
Love the helpful and attentive staff. They’re the absolute best part of this branch.
April 1, 2019
Staff has always been very responsive. That said, it's a bit concerning seeing how many units are used by folks tearing down bicycles in off hours.
March 23, 2019
Thanks for your help everything I needed is well answered.
September 28, 2018
I moved, so pulled out of Cube Smart on 16th St Sac CA, but would rent from them again in a heartbeat. The homeless transients are a pain though. No fault of management though. They’re not cops. If they have the money for a unit, you have to rent to them, but they need to be booted if they cross the line, like a gal did w me. She denied it, but it’s not hard to figure out who’s telling the truth. Anyway, other than never having a pull rope on my unit, I have nothing bad to report. =) Great facility!
September 19, 2018
My title pretty much sums it up. I never had to wait for the staff to assist me, and they were always professional and courteous. The grounds were kept swept. I took off a few points for security features, as the front entrance gate was left unrepaired for the six weeks I rented. It had to be left open during business hours, and as the units are accessed outside, not within a building, this creates some vulnerability.
August 9, 2018
I was really impressed with the woman at the front desk's good attitude and professionalism. The facilities are kept swept up, and the open hours are convenient.
April 10, 2018
Never had a problem with the storage unit. One time I got locked out in error, but staff quickly corrected it and things went smoothly for the rest of my "stay."
March 22, 2018
I feel alright about your area for right now that I just have storage about3rd month today.
March 5, 2018
Thank you Everyone! God Bless You! Take Care! Be seeing You!
February 5, 2018
The staff was very courteous as all times and the storage units are well kept. If you have an issue paying the storage rental then partial payments are not accepted. I think the policy should be at least allow the past due to be paid as opposed to forcing the renter to pay the entire amount due. Otherwise, very nice place.
February 2, 2018
I would like to thank the staff at this storage facility for their wonderful customer service (North 16th Street, in Sacramento) they have always been courteous and helpful in person and over the phone. If I were asked for my opinion on where to store someone's goods I would recommend this place for the customer service provided. Thank you,
January 18, 2018
First time getting one they are very nice in the office and very lenient.
September 10, 2017
Kiesha was very polite and well spoken when i called to pay for one of two units i have. She said she could actually save me some cash if i wanted to combine the two units, as well as credit me the amount i had just paid for one of the units online. Saved me $200 a month! She was super helpful in explaining the process to switch the units over and answered every question, i wasnt left with anything unanswered! Thanks soooo much kiesha! Keep up the good work!
August 28, 2017
Very polite and helpful. Opened up a few minutes early for me
January 26, 2017
I have been to many storages and this is a great price for the largest size. They work with what u need and how to go about it . They respond quickly to any problems and keep a great attitude all around.
November 21, 2016
Excellent service the Manger was very helpful easy to talk with. She deserves a raise; I greatly appreciate all you do to help create such a wonderful experience of renting a storage no difficult issue, and that’s what I like thank you Molly keep it up!!
February 19, 2016
the best self storage . the office staff is always nice . we love you cubesmart
June 4, 2015
I appreciate the help I receive from all of the staff!
May 13, 2015
Amazing customer service with a great staff! Very happy I chose this location for my storage needs.
November 1, 2014
a little overpriced and not a really great part of sacramento but overall its a great storage. Although the few times i emailed the facility to ask a question or try to change my billing cycle i never got a reply,
October 3, 2014
Although it seems to have quite a number of homeless renters, they seem to keep the facility nice, quiet, and relatively tidy for a storage facility. It is off the beaten path so you won't need to worry about someone paying a special interest in what you are putting in your unit. And they offer insurance which I thought was a nice added touch.
June 1, 2014
Wanted to share my experience with anyone who is looking for a storage facility. I recently needed to obtain a storage unit and without much notice. Misty and her crew were extremely friendly and worked with me to meet my last minute storage needs. My mother has been a longtime customer and is always greeted with a friendly smile. 5 Star facility along with an excellent staff to back it up
September 5, 2013
Needed a parking storage space which others had for around $100 got me in for under $40! Really easy to work with and friendly!