August 14, 2018
We had two climate control storage units for 10 months while we were building our home. My only complaint is that both storage units prices increased after 6 month by $20/month each without explanation.
August 2, 2018
I have only one minor complaint about my unit. I had an indoor unit and the motion sensor lights frequently did not come on so I had to use a flashlight to see my items. I have no other complaints! Much better service and pricing than a previous storage facility I had used.
August 2, 2018
Great people and amazing service. Unit was very clean and well maintained.
June 16, 2018
This location of CubeSmart in Grove City was clean, easy to access, and the managers and staff were courteous and helpful. The security was about average for a storage facility, and it's far too easy to tail other cars in, just as with many other facilities in general. That being said, there were few restrictions and overall they were very accommodating. My biggest qualm about it was that the rates went up frequently, increasing over a couple of years by 33% or so, and I'm not sure why the rates went up when there were no new additions, no new features, etc. Of course, still a very good storage facility, and would recommend to others.
May 19, 2018
I was mostly happy with the storage. Once I cleaned out the unit, my account was closed (which is great!), but no one notified me that it was closed. Would of been nice to get a notification which seems trivial given you have my phone, email, and address.
May 17, 2018
When searching for a storage unit, price, security and location were all important to us. CubeSmart met all 3 while providing excellent customer service.
May 3, 2018
I had no issues and customer service was amazing!!
May 3, 2018
Decent self storage facility. Never any issues. Easily accessible.
April 30, 2018
Everyone at the grove city location was professional, courteous and very friendly. If you are looking to store your stuff you can't go wrong with these guys!! thanks, Ken.
April 28, 2018
Great facility, conveniently located, accessible when needed.
March 28, 2018
I had nothing but a positive experience renting from Cubesmart. I rented for 18 months while we completed a home renovation and I had zero problems during my time renting from them.
March 11, 2018
I have use Cube smart for all my storage needs for over 2 years. One of the best if not the best storage facilities I've used. Very secure and tidy units at a great price.
February 22, 2018
The location was convenient. The staff was helpful. It seems the place was plenty secure. Good lighting, near traffic. But I would cover furniture if you put it in there. Our things were damp and dirty when we retrieved them. The unit never leaked. It was plenty clean inside. The dirt and dampness must just have been what blew in around the door over time.
December 10, 2017
They have great prices and everyone is really nice.
July 3, 2017
Very nice and helpful , explained everything throughly.
May 26, 2017
I like this storage facility but the regular annual price increases are too much. Be prepared to pay more. I'm at the point where I think it may be worthwhile to go to a different place every other year and pay the moving fees to do so.
May 19, 2017
Always nice and professional! I've never had any problems with my storage units either.
April 19, 2017
Storage is easily accessible. Easy to do automatic payments.
February 15, 2017
Very pleasant personnel. Willing to show the storage available and processed the signing up of the space quickly.
February 9, 2017
Great place that I was able to get fast! So happy!
November 16, 2016
The storage facility is kept very clean in the office and storage buildings as well as the grounds.
October 22, 2016
Spencer was extremely helpful. I'd never rented a storage unit before. He was very courteous and made a long day of moving go easier for us.
October 3, 2016
Good experience. Nice facility and the team members are very helpful.
September 30, 2016
You have a great Manager, Mandy and any staff that worked under her while she was in the Grove City office, are such wonderful people with their interactions with customers, always so upbeat and pleasant! You rarely find the personal touch anymore in business. Kudos to all of your staff!
September 21, 2016
The Manger was awesome! Took me out to see the unit first! He was nice and was a great csa
August 24, 2016
I really like the convenience of this facility the staff is great they help any way they can they give you reminders by email they will even call you the facility is kept very clean and it is very secure what I love most is that all of my storage items and not in the weather elements the units are all inside in a temperature controlled building.
July 23, 2016
This place is fantastic; with great customer service! My son is severely autistic and does not have the attention span to wait for more than 5 min if he is some where he don't want to be at. The gentleman who signed me up was great, very understanding, and did what he could to go fast for me. He even made my son's day by doing something special for him. I'm very very happy with the Service and respect I had and the respect for my son.
June 10, 2016
Friendly staff!!! Clean and secure facility, so glad I found them!!
May 22, 2016
Mandy was very helpful throughout the entire process. I would definitely recommend this facility.
April 25, 2016
I have used this facility two times and both times I had called and got the unit I needed. I dealt with Mandy who was in the office when I went in. She was wonderful ! Showed me my unit and even made it to where I wouldn't have to carry stuff very far since my husband is sick and couldn't help. I couldn't have asked for better service. Thank you Mandy :) J D
April 1, 2016
The facility is nice and the staff members are pleasant. I've had my unit for four years now and they have always been really great about working with me if my payment is late. My only complaint would be that the cost of my unit has gone up a lot in the past couple of years and I feel there should be rent control. Nevertheless, it's a great storage facility!
November 22, 2015
Always clean well lit and reasonably priced. A truely great value and a wonderful facility.
December 31, 2014
I was very pleased with the service I recieved. They were able to accomodate all my needs with little effort and no hassles. Very satisfied with this facility and its associates.
June 2, 2014
when i went to retrieve a storage unit the mngmnt went above and beyond to make sure i rented the correct size unit. If not my items would not have fit for sure!!!
May 30, 2014
Close to my job, less than 1/2 an hour to rent a unit.
April 9, 2014
Great secure place and great customer service online and on site
February 17, 2014
I have had an extremely positive experience with this cubesmart facility. I love the online bill pay options.
January 5, 2014
Great place to store your stuff, and the staff is very nice and helpful.
September 29, 2013
Really like the security and convenience. Hours are very flexible.