5 years ago
Excellent customer service, fair rates and drive up climate controlled units
I recently learned that summer in Columbus (shortly after OSU lets out) is a difficult time to rent a storage unit. Most facilities were simply sold out and the most of the employees I talked to at the facilities that had units were rude and acted like I was doing them a disservice. I had never heard of CubeSmart before and didn't know what to expect. This facility was farther than I wanted from home, but they had large, drive up climate controlled units for prices similar to what other companies charged for non-climate controlled units. When I went to sign the lease the two gentlemen working treated me like friends, went over the important details with me and were happy to answer my questions. They even gave me a golf cart ride to inspect the unit before I signed for it. On one hand I wish this facility had 24 hour access, but I suspect that restricting night access helps reduce break ins. One annoyance is that the units don't have lights or outlets indoor, so it's hard to see after dark. There is an outlet not far outside, so I can plug in a lamp when needed. Overall, highly recommended.