Reviews of This Facility

Amazing service

Star rating 5 out of 5

February 19, 2020

The woman who who work here are amazing! They are friendly, helpful and efficient.

Self storage with help where I need it

Star rating 5 out of 5

February 11, 2020

Jenna helped me out the whole way, so pleasantly, and patiently. She answered every question I had along the way. Still using them currently and their phone reps. are just as friendly and helpful.

Friendly People

Star rating 5 out of 5

November 8, 2019

I love how polite the workers. Over the phone and in person everyone is very helpful and friendly.

Amazing customer service

Star rating 5 out of 5

October 7, 2019

Amazing customer serviceBeen with the company for almost 3 years I love it!!!

Helpful staff

Star rating 5 out of 5

May 4, 2019

The staff was helpful, fast process of signing everything and they showed me around the facility.

Great place

Star rating 5 out of 5

May 1, 2019

Very friendly and honest and honest and neat......

Very Reasonable Prices and great staff

Star rating 5 out of 5

April 10, 2019

I set-up a small unit at the Cube Smart in Lakewood, Oh. Everyone there was so helpful. The facility is easy to access from I-90 and very secure.

Awesome Staff and very very Friendly

Star rating 5 out of 5

March 15, 2019

The place is very clean, easy to get to and find and the staff there is very likeable too. Very nice.

Great staff

Star rating 4 out of 5

December 24, 2018

Holly was extremely nice and patient. She explained everything thoroughly and made sure that I understood everything regarding the facility and how to get in and out of the facility. She is a very good associate and should be promoted.

Excllent service for my temporary storage needs.

Star rating 5 out of 5

November 25, 2018

Very helpful staff; excellent facility that was clean and secure.

Best storage facility

Star rating 5 out of 5

October 16, 2018

Over the years we have utilized several storage facilities always looking for one that was close to our residence. We were not satisfied by many due to the rudeness of personnel, lack of security or the cleanliness of the facility.. Cube smart was a great place. Their personnel were great-the facility very secure and clean, and reasonably priced. If we have future need for a storage facility, this will be the place.

I love y'all & in about a year & a half I'm useing you again

Star rating 5 out of 5

October 8, 2018

Great staff, great service, great everything so IDK what people want but all my needs were met even tho I stayed longer than planned. My timeframe was all me but you do have some good employees. I wish people at my job had half the people skills & the communication skills as your people have because I wouldn't have to pull so much weight !!! I have & will also let others know about my experience !!! KUDOS

Storage facility is a nice one

Star rating 4 out of 5

September 19, 2018

Storage facility is nice, your attendants helped me out in a time of need. I am disappointed in the rent hike, i am on a budget and it makes things difficult. It would be nice if you offered yearly leases, with the expectation of a rent hike.

Nice storage facility

Star rating 4 out of 5

September 2, 2018

Too far from Oberlin College but nice facility overall! Price a little steep for small unit.

Wonderful staff!

Star rating 5 out of 5

June 30, 2018

Thank you all so much for being a great storage company. You all made everything so easy!

They were there when I needed there service.

Star rating 4 out of 5

May 12, 2018

The Manger of Cubesmart was a big help when I needed it. She took me to show the storage space and how to use the service lift. I approved and she got me set up. The price was great. Thank you

Nice, clean facility

Star rating 5 out of 5

January 27, 2018

Convenient, clean. Affordable. Close to home. And Georgia, who works there, was VERY friendly and helpful.

Great staff

Star rating 5 out of 5

May 10, 2017

Hello, I like the people they were very helpful and nice

I Love this place!

Star rating 5 out of 5

December 28, 2016

The staff and location is great. CubeSmart is very clean and safe.

Great customer service

Star rating 5 out of 5

October 31, 2016

This storage is great they offer superior customer service and I'm happy I'm renting here

Professional, secure, clean

Star rating 4 out of 5

October 31, 2016

Very professional service, clean and secure facity.

SecureProfessional Storage

Star rating 5 out of 5

September 26, 2016

Friendly staff. Very professional. Facility is secure and kept clean. Prices are very competitive. Move to a slightly larger unit from another nearby storage facility. Better prices more secure and easy access. Much cleaner and better lightning. Would definitely recommend.

Highly Recommend

Star rating 5 out of 5

July 6, 2016

Staff is always helpful and friendly. Site is well maintained.

Very helpful

Star rating 5 out of 5

March 31, 2016

Owners were patient & helpful with me through everything.

Great Place

Star rating 5 out of 5

August 7, 2015

This is a great place. Georgia at the Lakewood, Ohio branch is always willing to help out where she can. I have since moved from when I got the storage unit to another state and I still hear from here every so often. I enjoy the follow up calls- Even if it is a bill pay reminder. Would recommend to anyone. The only issue I have is not being able to have access 24/7, but that's okay.

Great customer service - on top of things!

Star rating 5 out of 5

July 31, 2015

Georgia at the storage facility in Lakewood, OH was very helpful and responsive. She called me the day after I made the reservation on line. We went through the steps I needed to set everything up all on the phone. In addition, she gave me very detailed directions to going to the storage facility. Her professional assistance was much appreciated.

Great storage facility and very helpful staff

Star rating 5 out of 5

July 2, 2015

Recently due a power outage I could not access my unit and I needed to store some items. The staff was so amazing because they let me use another unit free of charge until I could access my unit. They went above and beyond to help me out. I have recommended this storage unit company to my friends and family.

Good facility excellent manager!

Star rating 5 out of 5

June 7, 2015

The manager Michelle D. @ the Lakewood storage facility gave me superb customer service. She was friendly and informative, showing excellent knowledge of her job and concern to make me feel like I am a valued customer. She has a command of her job role and honestly Cube Smart could use someone like her as a regional manager.

Clean and Secure Storage Facility

Star rating 5 out of 5

January 9, 2014

I have used many storage facilities over the past 20 years here in Ohio and also in 3 other states. I have to say this facility is very well run, clean and seems to be a little more secure than most. The elevators always work and always land level at the floor you need. It is little things like this that makes for a great experience. The office staff is very professional and friendly. If you are looking for a nice place where at the same time in back of your mind you don't have to worry about your stuff...this is the place in Cleveland/Lakewood, Ohio to use.

Outstanding on-site customer service and user friendly website!

Star rating 5 out of 5

December 4, 2013

It was really one of the most pleasant customer service experiences I've ever had! Manager was so helpful and efficient.. Very clean through out (office, grounds, storage locker). I would highly recommend CubeSmart Lakewood to anyone looking for a storage facility