November 24, 2018
I visited the Mansfield CubeSmart location earlier today and my oh my, was I impressed! The manager greeted me and explained and addressed every concern or question I had very thoroughly! I choose CubeSmart because of the price, but I got so much more than just the price, I received very excellent customer service and a great facility to store all my crap! Haha
November 20, 2018
I recommend this location. Very convenient and the staff cares about the customer
October 30, 2018
Love the staff, always friendly and helpful! The facility was always clean, easy access. Love the convenience of the location as well.
September 22, 2018
Storage was needed as we sold one house and moved to a new house. Cube Smart had just what we needed in a convenient location, with great security. We had piece of mind that our belongings were safe and would be there when we were ready to move. Thank you!
September 15, 2018
Needed the facility for short time storage. The security is awesome. On top of everything. The people were very friendly and helpful. Will use again if needed.
August 16, 2018
This team at Cubesmart is the greatest! I failed to lock my space and she called me within a very short time after I left to let me know. Very impressed and will recommend to my friends and family.
August 1, 2018
Cube Smart has been the best storage facility I have ever used. They were extremely helpful and I always felt that my personal belongings were safe. They have a wonderful, friendly, helpful staff that was there to answer all my questions. I highly recommend this facility! Thank you Cube Smart!
May 22, 2018
Easy to work with frendly staff. Would use again. Nice clean facility.
May 5, 2018
The managerial team were really helpful and made moving into my unit and managing it super easy. The unit is very clean and incredibly convenient. The access hours add to this convenience.
May 4, 2018
Tommy made it very easy and convenient for us to rent our unit from their facility.
April 21, 2018
The facility, the staff and the security are all good. I have rented at this facility first before I moved to Texas, and then after relocating to Mansfield I had had my storage for less than a year and a half and in that time span rental rate raised twice that is why I just discontinued my storage remtal .
April 18, 2018
Great facility and very easy to use! Tommy at the Mansfield location is the best. He knew me by name and always went the extra mile for me. You guys have a great employee and should be very proud of him.
February 15, 2018
Great storage facility. Good customer service. Tommy great agent!!!!!
October 21, 2017
Excellent storage facility. Could use later closing time.
August 29, 2017
The Lady Who Works there is so wonderful and very welcoming :)
January 27, 2017
The center was very clean and professional. My unit had quite a few crickets in it but over all I was very pleased with my experience. The manager was very courteous and professional as well. She was also very accommodating to my needs for move in by allowing me to have my UPack container delivered and picked up the same day. I will definitely recommend this center.
January 17, 2017
Customer service was wonderful at this location. Kelly Enderle worked with us when we decided on a smaller unit. Everything was very well explained and the facility is clean. The only thing I did not like is that there are no security cameras inside the climate controlled building. Outside is very secured though and don't foresee any problems.
December 28, 2016
No pressure from staff, let me take my time & explained ALL my options including insurance. Facilities were very secure, yet easy to come & go . They really work at keeping the grounds & storage rooms clean.CHECK THIS FACILITY 1ST when looking for a storage facility.
December 4, 2016
So far i'm happy and impressed with the service i received when i moved in. The customer rep was so helpful and kind. He went out of his way to save me some money and explain things to me. Keep up the good work.
October 30, 2016
I had no problem with renting my unit. The staff were wonderful and very friendly. Would recommend this place to anyone looking for storage in the area.
August 27, 2016
Reported to management a couple of months ago that the entry door does not close shut. That the door is always slightly open. It has not been repaired.
May 5, 2016
Terrific Service. I made a reservation online, they called to confirm shortly after, and everything was waiting when I arrived. The facility is clean, neat, everything I could have wanted. A+++.
April 18, 2016
Friendly and very knowledgeable staff. Very clean facility.
April 3, 2016
Need to improve costumer service ,knowledgeable and courteous
November 26, 2015
Our facility has been awesome so far. The staff have always been very friendly and are experienced in what they do. There has always been equipment available for us to use, and plenty of parking space. My only disappointment, was having to purchase a special lock for my unit. It was mandatory to have insurance, and this lock supposedly shaved a significant amount of my monthly bill. I'm fine with all of that, but I soon realized there was no other way to really lock the units up. So I presume the purpose behind this, is so the front office can have a master key to open them all up for whatever reason. I pay my bill, so I don't worry.
October 28, 2015
This facility has greatly improved since this current manager has taken over, The facility is much cleaner, well maintained, in great condition. I changed my storage locker to a smaller one since our needs have dropped and she provided great customer service in making that happen, actually the same day I was inquiring about a smaller locker. I was expecting to be placed on a waiting list. She spent all the time I needed with her and answered all my questions. Please do not loose this one! She knows all about customer service and makes a customer feel welcomed and appreciated.
September 30, 2015
Increases in the monthly rate significantly outpaces inflation with no noticeable improvement in services other than cosmetic. Other than the rate increases we have been satisfied with Cube Smart storage.
August 19, 2015
My experience with CubeSmart has been great. Staff was wonderful, location is great and site was perfect. No complaints.
August 14, 2014
I was scared about storing items away from my home because I always felt that someone will get into it and rob me. But with the new locks, high fences, and cameras I feel safe. I've had the storage for over 6 months and I have not worried about my items for a single day! I would recommend this storage to any and all friends who ask.