December 30, 2018
I am using this storage facility for years. Everything OK except time of access. You can not go in or even out of the facility after 10 pm.
December 3, 2018
Never had any problems. Always clean and well managed. Customer service has always been accommodating when things have gone wrong with my payments. Good price for what space I get.
November 18, 2018
Customer Service was amazing! I had this storage for over two years and have no compliments.
October 15, 2018
Love the customer Service at this location, especially the manager!!
October 4, 2018
I rented inside storage at this Greenback location for seven years. The location is secure and the staff is very good. The site manager has been there for years. A few years ago I needed extra customer care and I was directed to the regional manager. He took care of my concern the next day. This is a legit business that cares about their customers.
September 12, 2018
I had two storage units here for about 6 months. I had some issues with billing and not setting up my auto payments properly, but they were quickly resolved and all extra fees removed. I felt my things were very secure, and the location was very convenient. The staff was always friendly and helpful. My biggest complaint was that I just had the place for about 6 months, and the rent was increased during that time. You are kinda stuck when your stuff is there, so what are you going to do? Overall I was pleased, I would use them again, I might just ask more questions like how often rent is increased.
September 1, 2018
Second time using Cube Smart at this location. Very well run. Jason facilitated our rental each time. He is professional, efficient and nice to interact with.
July 18, 2018
I want to personally thank Jeremy, could not have been more appreciative of his amazkng customer service!
July 9, 2018
This was my first storage unit and my first choice if i need storage again. I highly recommend this place to anyone with storage needs. Clean units. Super helpful staff. Hunter specifically made my experience with his knowledge and willingness to help. I had a very pleasant experience.
April 27, 2018
Storage facility clean, no problems entering and leaving, looks secure. Only one problem- apartments next door, someone threw rocks over wall - potential safety issue- lucky it didn't hit me or car.
February 10, 2018
My self storage is close and convenient. It is well kept. The staff is personable and knowledgeable.
February 2, 2018
Needed to store items prior to move. This was the most reasonably priced place for outside drive-up storage. It was conveniently located, easy to enter and exit, large space, very safe. Staff was always friendly and helpful.
February 1, 2018
Access to storage unit is very easy. Onsite staff is very courteous.
September 1, 2017
Super easy procces, good price and in and out in minutes, first time I rent a storage unit and super easy in and out deal !
March 1, 2017
Reserved a unit online; arrived at the location to be greated by friendly staff. Unit(s) reserved ready to show and was informed another larger unit was available which I was able to get right away. Location is great since my home is less than 6min away. Look forward to getting another Unit or two when they become availble since I'm moving from another storage facility and have many units. The only down side which is minor... no lighting in any of the storage units. So if you need to get something out of your unit in the evening; be sure to bring a bright flashlight or one of those LED lanterns.
February 26, 2017
Very friendly and helpful staff, clean, location easy to get to.
February 7, 2017
i talking with the manger and helpful solve the problem with bill information and email remind.
February 6, 2017
the customer service was amazing, I needed to upgrade my storage because the one I chose was too small and I received help with that with no problem. My move in was smooth nd easy
June 1, 2016
We have been here 6 months, each month we have to go thru the chore of giving Jason (ofc Mgr) our billing info so he can again set us up on auto pay. Frustrating, having to do over & over again. Also our storage unit (10x20x15) went down in price, were we eligible to get that discount NO,rip off
September 14, 2015
Employees here are always friendly and very helpful. Grounds are spotless and well maintained.
March 13, 2015
It made it easy to choose cube smart, because their locations were easily accessible and convenient compared to other competitors. I referred friends but am having some difficulty applying the discount. Other then that it's been a great experience! Thank you Cube Smart!
September 12, 2014
The staff has always been nice, just had a slight issue with a temp that was there, otherwise it's been wonderful. It is very clean, secure and very convenient. Would recommend to anyone.
August 25, 2014
I have been using CubeSmart for many years now and have always had excellent service from the staff. They are very friendly, courteous and professional.
August 4, 2014
Love the Outstanding Customer Service I receive at the Citrus Heights location. This is my 3 time renting from you guys and I wouldn't go anywhere else. The staff is GREAT!
June 5, 2014
Awesome!! Many great details. Great greeting. And, felt comfortable.
May 11, 2014
The price is a little much for the size spaces, but they are friendly and helpful. Clean as well.
January 15, 2014
I've been renting storage here for only a few months but I've been happy thus far. For the few times I've been there, security is often checking the grounds. Storage is kept dry and cool. Easy access in and out with code. Can't complain. The price is right.
January 2, 2014
Jason has been very helpful & was able to update my payment information over the phone. Very knowledgeable & a pleasant person to talk with when I need help with something.
January 2, 2014
My only complaint would be that the security key pad to enter the facility is in a inconvenient location. I drive a pickup truck, and after entering my access code, I have to back up before being able to turn in and enter through the security gates.
September 8, 2013
I've been through different storages for the past 10years. And I must say this is the one that is most friendliness.
July 5, 2013
Best Storage facility Ive ever used, We are extremely happy with Cube Smart. Its convenient, secure and has friendly professional staff.