November 4, 2018
Great location for me. Workers courteous and friendly. The facilities are always clean!! Needed a bigger unit availability was ready and moving was a snap!!!
October 30, 2018
The employees are very helpful and thw place is very clean
September 11, 2018
CubeSmart on Jefferson Davis Highway has been wonderful. Anthony helped us every step of the way including helpful moving tips and telling me about their mover referrals. The facility has always been safe, quiet, clean, and well cared for and the staff is easy to reach and talk to. The office hours and access hours are good too and I've never had a problem. The security is good and the gate always works.
September 2, 2018
We have had nothing but a pleasant experience with cubesmart. Anthony was great to deal with and very friendly. The place was clean and eady to access. I would rent from them again
July 30, 2018
We chose this facility for its price and location to our new home. Plus they offered a very nice 'half off first month' discount with no second month obligation, so it was a no brainer. The facility itself was nice and clean with very helpful employees that were able to answer any and all questions or concerns that we had. There were a couple of times I wish that we could have had access past 10 pm but no big deal. I'd recommend this facility to anyone that needs extra storage needs.
July 28, 2018
From renting two midsize units in July 2017 to downsizing to one large unit in October 2017, we found the staff always courteous and helpful. All three units were clean. Security is great and the access system and gate have always worked well. It's also a relief to have access to a clean bathroom! The location, a dedicated turn lane (added in past year) and a side road make access easy.
July 14, 2018
Thanks to the Young Lady for the Great Customer Service. Smooth move in & out. I will differently recommend this place. Clean, well lit, Nice people. Thank you
July 6, 2018
I thought the price was high for vehicle storage, but the staff was great and the location was perfect.
June 25, 2018
We needed a storage unit for just a few months. It was clean, and the managers were very helpful and polite. We would definitely recommend this to others!
April 23, 2018
Love the place but wish prices were lower and more affordable
March 28, 2018
Management is very nice and facilities are clean. This is a great place and worth the money
March 2, 2018
Anthony the site manager made my experience stress free.He’s a pleasure to work with I look forward to referring my friends and colleagues. Latifa
February 13, 2018
Great customer service. Very friendly employees at my facility. However, A friend moved his household into the facility while his new home was being built. Three months into his storage, the unit prices went up exponentially. No, it was not a promotional price expiring. Next, my storage price went up. Then other unit prices will go down, but yours will not. I was told that they will raise(never lower) your price based upon demand. The nice people in the office even looked like they were uncomfortable with this policy when explaining it to loyal customers. They do have great customer service, but don't count on budgeting the cost of the unit.
January 23, 2018
Very nice facility, friendly staff and clean grounds.
August 11, 2017
The people were fun to work with and very helpful. They both had a sense of humor and handled all questions very well.
February 17, 2017
Nice facility and simple process. This survey should be simpler!
August 7, 2016
They are friendly, the units are clean and like the fact that they are secured and gated. Highly recommended. Very respectful people and great prices. They was there for us right when we needed them. Thanks cubesmart.
August 7, 2016
Did an online reservation very simple very easy. They gave us a card with their hours of operation and our personal information. We were with another storage unit for almost 15 years and their prices keep going up and up and they never advised us that they changed names we became very unhappy with the other storage facility so we left I highly recommend this place.
June 4, 2016
Facilities were available when I needed them at the right price. They made signing up easy and painless and the expanded access hours are a bonus. The staff is friendly and welcoming and the units clean and accessible.
June 3, 2016
The customer service person was very helpful and friendly and i enjoyed the process
May 22, 2016
Friendly professional staff, convenient location, clean and safe facility. I would recommend them to friends & family!
April 18, 2016
The staff is awesome and the place is clean and in great shape.
April 18, 2016
It was a timely, personable and great experience! They worked with us on the spur of the moment and we got our space today. The folks there were so nice!
July 1, 2015
The only inconvenience I can say would be the hours of operation. I thought the whole point of being so secure with codes is to keep these places accessible around the clock. Otherwise, everything else has been perfect!
June 17, 2015
Was a great value until they raised my rate by 10%. Convenient hours.
June 1, 2015
Everyone is extremely helpful and nice, it's very clean, the entire company and place is just all around amazing!
May 18, 2015
I have been a Cubesmart customer for over a year and it has mostly been a positive experience. I know that my unit is very secure and I am satisfied with their payment reminders. The only issue I have had is with there being a hole in the roof of the storage unit, possibly made by rodents, in the ceiling of my unit. Some of my items got wet as a result of the hole in the roof. However, there is an insurance policy with the unit which I hope will cover water damage losses.
April 1, 2015
I love the fact that they have not raised my rent since I signed a lease. My fee won't change until my lease is up. Awesome service!!
November 23, 2014
Always great service and safe place to keep my stuff.
September 29, 2014
great place to keep storage place is great....security is up to date,
July 1, 2014
We have had a wonderful experience here two different times. Customer service is great, whether on the phone or in person. Units themselves have always been clean and ready for move-in.
June 2, 2014
The lady at the front desk was very friendly and helpful. She made it easy for me to register for our storage unit and explained everything I needed to know. She was very welcoming and showed me the storage unit before I actually signed up for it. It is a clean and convenient place and I would recommend it to anyone in the area looking for extra storage.
December 17, 2013
The facility that I rent has really good customer service.