June 17, 2018
I've NEVER dealt with any kind of business that has better customer service than Cube Smart in Augusta, GA. To say, Bonnie goes out of her way to make sure you are happy when you rent a storage facility from her location doesn't begin to explain how wonderful she is at her job. I do want to point out that alot of the units need new stripping on bottom, and sides of the doors, but that's not on Bonnie. I would suggest a facelift on the doors with stripping issues, and extension of the lock-out curfew! Despite those two issues, I would still suggest Cube Smart to everyone! Somehow, knowing Bonnie is watching over my belongings gives me a sense of peace!!
May 6, 2018
I ordered on line. Every thing was ready when I showed up to off load my truck. unit was water tight and clean in very good condition. Security was good. On leaving I experienced a quick hassle free experience. will use again in the future when needed.
January 25, 2018
Excellent amazing service I love this place so much
October 26, 2017
Very nice! Really helpful and nice people! Very clean place! Very secure too!
October 15, 2017
Great location. Bonnie is very helpful and is not only professional but very friendly.
August 31, 2017
I love Bonnie!!! She is very sweet and makes me feel like family. The one thing I don't like about Cubesmart is that the price has risen 3 times since I've been renting storage, but my storage size hasn't changed lol. I started off paying $70 per month, it just went up a couple of months ago, and has gone up again to $90 since then. Other than that, I just love their customer service at the office I use on Wrightsboro Rd.
July 10, 2017
I'm always happy with the service from Cubesmart. The storage unit meets my needs well.
June 6, 2017
Great storage unit, i use it for breaks from college.
January 26, 2017
Great service I appreciate the kindness from Bonnie
January 23, 2017
I love Rita and Bonnie... not too sure how I feel about Cubesmart. The price seems a bit high to me, but about 3 months into my contract, the price went up 10 dollars. That may not seem like much, but it is when you're on a fixed income and you try to budget. Also, they have a new district manager, so the rules are changing. I would love Cubesmart if they actually stuck to the agreement that I signed up for, but either way the facility is always clean and Bonnie and Rita are the best!!! I love the security also!!
December 17, 2016
Bonnie at the Wrightsboro Rd location in Augusta, GA was amazing. She was professional, very nice, and answered all of our questions and concerns, Due to frequently using storage units with military moves, I have never encountered such great customer service at a storage facility.
November 20, 2016
I deal with many businesses on a day to day basis. I would like to say that the staff at CubeSmart are wonderful and exceptional. The facilities are clean, safe, and secure. The website is very user friendly and makes managing my account so much easier. Thank you CubeSmart!
July 2, 2016
The process to get a storage locker was relatively quick and painless. Started process online after midnight and received a call early the next day to confirm. Took less than 10 minutes from filling out paperwork to getting locker.
June 27, 2016
Not only are the employees incredibly nice, and give all the information you need(and then some) but the facility itself is maintained very well and easy to navigate. Their rates were even better than storage places that were also highly rated!
April 30, 2016
Rita made my experience so easy and comfortable. The process was quick. I also love the price and easy access to my storage unit.. I like the early friendly reminder and easy online pay options. I am very satisfied with CubeSmart Storage.
April 22, 2016
Excellent customer service and support! Well managed.
December 20, 2015
They have much improved the conditions and looks of the place since taking over and the people locally (Bonnie and Rita) have gone out of their way to be helpful whenever I need anything or have questions. I would gladly recommend Cubesmart to others.
November 23, 2014
I think that from working with the previous associate Jennifer and now with Anna that this has by far been a wonderful experience with these two they are both very knowledgeable and remarkably friendly Thanks Ladies for all that you do