January 4, 2018
I've been storing my stuff here for a few years, and love the helpful and friendly staff and the well-kept facilities. My only issue has been the time it's taken to get the main gate fixed (hence fewer stars on security features), but the additional layers of well-maintained security and attentive staff have mostly mitigated my concern on that front. I plan to keep my stuff here for as long as I'm in the area!
September 7, 2017
FIX YOUR PHONE AUTO-PAY SYSTEM NOW, DDDAAAHHH !!!!
June 27, 2017
Great location, and helpful, friendly staff. The staff is friendly, units are clean. I downsized one unit and the staff was friendly, helpful and easy to work with.
June 27, 2017
Awesome place, happy to put my stuff in there. Great staff and facility as well!
June 23, 2017
happy customer. happy Friday. happy to rent at cube smart
June 21, 2017
This was the most pleasant experience I've ever had renting storage. The facilities are clean, secure and easy to access. Most of all, the staff is friendly and helpful - it was a PLEASURE to do business with them! On top of that, the storage units are well laid out, clean and well lit and the prices are comparable with other local storage facilities that are not even half as nice as these. I'll never go anywhere else if there is a CubeSmart around from now on.
May 27, 2017
The cube smart is an outstanding storage facility.
May 25, 2017
Every employee I've had the pleasure of interacting with at Cubesmart has been absolutely wonderful! They've gone above and beyond to help me through the process and been incredibly friendly as well!
May 22, 2017
We rented a CubeSmart unit as part of our move. Reserving a unit was easy, the staff introduction to the place was friendly and thorough, and it has been easy to access our unit throughout the lease. Highly recommended!
May 8, 2017
The personnel are friendly and it is a good facility for storage.
April 30, 2017
Great Customer Service Appreciate the support we always receive. Thanks
April 17, 2017
Very nice place. I visit my unit about once a year and the facility is always clean and very presentable. Employees are always willing to help
March 31, 2017
The Alexandria store 0591 has awesome management and service. The whole staff give warm greetings. ' Thanks for everything, Tim Tony Sara Denise
March 15, 2017
Good place. The place is usually well kept and the staff are easy to work with.
January 9, 2017
Great place to store your items. Friendly staff and very knowledgeable.
August 30, 2016
Moving can be so stressful. But thankfully Cube Smart was closeby and available for me to store things I didn't have room for in the new house. Staff super friendly. Love my Cube Smart!
August 26, 2016
Moving can be so stressful but thankfully CubeSmart rescued me in my time if need. Convenient location, secure and worry free. The customer service
August 20, 2016
Sarah Cox provided excellent, courteous, and expedient service. She should be well rewarded!
August 14, 2016
I am a totally satisfied customer and would recommend to everyone!
August 1, 2016
great experience, felt safe, clean and much more comfortable than other places
August 1, 2016
Good storage facility. Easy to access and friendly staff
June 11, 2016
Very good staff. I would definitely recommend this location
May 31, 2016
Convenient, easy to pay, very clean. Have recommended this location to relocated colleagues.
May 29, 2016
Cube Smart services and personnel are an excellent combination for a much needed service. The facility is always CLEAN, easy to access and the personnel are always helpful, courteous and pleasant. We have 2 storage bins at the Eisenhower site.
May 19, 2016
Was over seas had multiple late bills, they exhausted all efforts to allow me to pay. Stored my belongings with them for over a year, security is second to none, customer service is awesome. There is valid reason why they are more expensive than other locations.
May 10, 2016
Very good storage facility, plenty of security and ideal inside access!
April 3, 2016
Have used other national storage companies (which shall remain nameless); they don't hold a candle to CubeSmart. Cleaner, better maintained, more secure...all around much, much, much better!
October 21, 2015
I enjoy having my belongings at CubeSmart because the staff is so accommodating and nice. They do go above and beyond to help you because moving is a very stressful and arduous task. I have referred CubeSmart to others. I appreciate the on-site staff as much as the customer service reps.
August 21, 2015
I feel very safe with my belongings at Cube Smart.
July 31, 2015
I can be confident my stuff will be in a safe, air conditioned environment. If I have any questions there is always someone to help and the rules were clear. Excellent location, so close to the beltway!
May 5, 2015
Excellent Customer Service Clean Facilities Easy to Use
April 7, 2015
I used another large chain storage facility in Alexandria for years at two different locations. My experience at CubeSmart is so great I wish I had never given money to anyone else. There are always available carts to use, the security is good and not complicated. The facility is clean and has a restroom for customers. The service representatives and site manager are always friendly and very helpful.
November 13, 2014
I'm a professional organizer who has been managing a couple units for a client in Old Town for more than a year now. Not only is it one of the most reasonably priced in the area (I did a LOT of shopping based on my client's special requests), I always have a pleasant experience whenever I stop in. The units and buildings are well-maintained and safe. I prefer climate controlled in order to better protect my clients' belongings--well worth the investment. Everyone at the front desk is so friendly and helpful--they always do what they can to address any concerns or answer any questions you may have. I will use nothing other than this place south of the city!
February 22, 2014
Overall for me it's a great storage rather than the other storage company I been thru .
November 23, 2013
My wife and I were looking for a storage unit to keep some of our personal belongings when merging our households and found Cubesmart's staff to be extremely helpful. We reserved a unit online, and within 30 minutes, were briefed on the details, filled out the paperwork and were moving in. This location is extremely convenient, affordable, and well designed. You can't go wrong.