December 1, 2018
From start to finish the owner was a great person to deal with. Always pleasant and welcoming and never a problem.
November 10, 2018
HI, I just spoke with Cheryl from customer service at your 800 number. She was very kind, patience and knowledgeable. She helped me to resolve my issue with my login quickly and then took the time to walk me through setting up auto-pay. She was wonderful! Thank you, Karen
October 15, 2018
Great storage facility and management team! Happy with the service!
September 23, 2018
From the very start, dealing with this company was a very positive thing. I will use them again sometime in the future. Thanks, Cube smart!
August 23, 2018
The main reason I left was the monthly payment was always increasing. Nothing new to offer, still increasing rent. Got to be too expensive.
July 25, 2018
Very well maintained and clean storage facility. Inside air conditioned unit was always very comfortable and price is reasonable. Music playing background was nice added touch. Gated access was easy to operate. Well monitored security is provided. I highly recommend this location.
July 25, 2018
Prices keep going up Need to be more affordable Customers service is good
June 28, 2018
Security was great, Tom the sale rep was awesome from beginning to end. I even broke my key off inside my lock once, the staff their was able to fix me up at not additional charge!! Customer service is GREAT!! :)
June 5, 2018
Great place to store your possessions clean friendly service
June 5, 2018
Loved it! Only thing was we were told we were given a lock that we could get out money back if we emailed them proving we bought the lock with receipt. We never got the money back.
June 1, 2018
Thanks so much for the many years of being in our unit. It's nice to know, that everything was safe from water and what ever came along and I didn't have to worry about theft. If I ever need a place again, I know where to go. I will send friends if they are looking.
May 3, 2018
The staff was always more than ready to assist with anything you asked. Super friendly and I would recommend them highly to anyone needing storage
April 19, 2018
Every person that works there is so friendly and helpful
February 12, 2018
Great experience, liked the facility and the staff. Would recommend. Moved out only because we found a place closer to our house.
February 5, 2018
Leah and her team were pleasant to deal with from day 1. The location was always clean and I had no issues regardless of the time I went to my unit. Everything was well lit and the units themselves were heated, so I didn't have to worry about my items in the December/January cold. If the need ever arises in the future, this Cubesmart will be the only place we use.
February 4, 2018
Secure, clean and great service! Would highly recommend.
February 1, 2018
Clean, well kept facility. Good location, helpful staff.
January 10, 2018
Clean and easily accessible storage units, the staff was very friendly and helped me choose the storage unit that best suited my needs.
January 4, 2018
Great customer service, clean and secure. Should have offers for long term renters.
June 19, 2017
Leah was very helpful in assisting us to switch storage units during a stressful time. She made sure that we received credit and assisted in transferring that credit to the new unit.
March 3, 2017
Made my reservation on line for the unit that I wanted. Received a phone call first thing the next morning to confirm my reservation. Phone call was very pleasant and professional. She asked when I would be coming in to get my unit. When I arrived at CubeSmart, I was greeted by the manger and taken out to the unit for inspection. Then came back to the office for the paperwork. Facility is very clean and the process could not be simpler! Definitely recommend!
February 14, 2017
This is the best facility I have ever had storage with,including the best staff. Thank You,Donna B.
February 6, 2017
The manager was so friendly and polite. he was very professional. 10/10 would recommend
February 3, 2017
Great Staff very clean facility. Our only issue is the price bump every few months. Other than that we have been very pleased w/everything & everyone!!
January 11, 2017
Leah went above and beyond to take care of me. She was helpful and thoughtful and made the whole experience a breeze. I am super glad I decided to go here!
January 7, 2017
I have used this facility three times over the past ten years. I've always been very happy with service and facilities.
December 15, 2016
A great customer service and connivance location I will recommend it to my family and friend
September 3, 2016
The personal at the Lumberton storage area are willing to work with you and they are very pleasant. Willing to talk with you even about other situations and always ask how ou/ everyone is doing.
June 22, 2016
Nice atmosphere and very clean. Leah was very friendly and informative.
June 20, 2016
Staff was very helpful on phone and in person! Faculty was very safe and clean.
June 19, 2016
The staff is always ready to help and very courteous! Location is very convenient and clean.
June 6, 2016
We are so PLEASED with our experience at Cube Smart in Lumberton. These folks are GREAT! The cubes are clean. Security is fantastic. Staff is Wonderful.. and we even noticed the way the facility was built. Not only is security and space wonderful, but this place seems ready for weather! We truly feel our items will always be safe and easily accessible for US only. Thank you! GREAT STAFF AND GREAT STORAGE CENTER!
May 27, 2016
We think that this self storage facility is a great place and the service is very good and cordial
May 22, 2016
I have been using this facility for several years. The facility is very clean and secure. The staff is extremely friendly and helpful. I have recommended Cubesmart to my family and friends.
May 21, 2016
Leah and Ed were a pleasure walking us through this whole process.
May 8, 2016
Cubesmart is a very clean and friendly environment. Have already recommended people, and will constantly keep doing same.
May 6, 2016
Thanks Great customer service. Easy access to Rt 38
April 10, 2016
Excellent services at my facility easy access love the location.
April 6, 2016
I came to CubeSmart because all of a sudden we had need of storage space for my Father-in-Law's things. They are local to us and the rates are reasonable. The staff are wonderful and very helpful. I love this place for my storage needs. thanks a million.
December 21, 2015
Facility is clean and nice. Staff very nice. Only complaint is there is no pro-rating. We are moving out stuff out 7 days into the cycle yet still have to pay for a full month. They should have military clause.
November 30, 2015
Very accommodating when I moved in Helpful at all times, easy to reach
June 7, 2015
Exemplary attitude for a Sunday employee and superb customer satisfaction in Ms. Wendy the manager that day! Truly the reason I selected smart cube was her attitude, because there are cheaper ones in our area, not quit as nice, but MOST definitely not anywhere near this ladies work ethic. This company should be extremely proud to have this woman working as their first face. Mr Logan retired USAF pilot
May 8, 2015
love these people customer service is outstanding!
April 26, 2015
I walked into the leasing office in Lumberton, NJ on a Sunday morning. There was one leasing member there who was very friendly. Although she was currently assisting one customer she still made sure to help me by giving me some basic information about the facility. After walking to view the storage unit she was very quick with my paperwork but was still very detailed when explaining it. The price with CubeSmart beat the 3 other facilities that I was comparing and they gave a military discount on top. Military friendly facility, will continue to use for myself and recommend to others.
December 9, 2014
I chose this location because they had office hours on Sunday. Mr. Val (Manager) had excellent customer service and answered all of my questions. He took the time to explain policies and procedures. Facility is clean and easy to access. Gate hours work well and I love that there are cameras on entire facility, which makes me feel more safe.
September 5, 2014
i only have great respect for this facility and recommend to anyone seeking a secure storage.......
August 22, 2014
Wish I could gain access later in the evening. The associate Leah, is very helpful and always around.
July 25, 2014
Cubesmart in Lumberton is a very clean facility. The staff is great and very helpful. Helped me decide that all my stuff could fit in a smaller unit, and saved me money.
June 23, 2014
This review is way overdue. I have had the pleasure of being a CubeSmart customer for a month already and I couldn't be happier still. I decided to use CubeSmart when I saw their prices compared to other storage facilities around and the convenience of being close by. But what really sold it to me was the friendliness of the employees. I felt welcome and they helped me with everything that I needed.
June 20, 2014
So far everything has been good. Access to facility is easy and all representatives have been very helpful.
June 18, 2014
Our rental experience was extremely pleasant and easy. When we tried to use the complimentary truck to move in there was an issue. The manager at this facility went out of her way to make it right and secured us a truck from another location. The manager at that other locationwas just as friendly and helpful.
March 15, 2014
I found myself in a position where I needed storage. Having not used a storage unit in years and seeing "shining examples" on TV, I was a bit apprehensive on the use of storage units in general. That concern was put to rest with the team at CubeSmart. Interactive touch screen in the lobby, video security paralleled with Fort Knox and over all clean and well maintained. I was made to feel comfortable and the team explained the agreement and premises exceptionally well. I will continue to seek out CubeSmart for all my storage needs. Keep up the great customer service.
March 2, 2014
Cube Smart - Lumberton, NJ became an asset to me as an Active Duty Soldier serving at McGuire-Dix-Lakehurst. I have had and continue to have a very positive experience with the facility and the staff. I am extremely pleased and would highly recommend this facility.
January 3, 2014
The person I called at the 800 # was awesome. The team at the location made my first experience with storage easy and was a very pleasant experience. The facility is working for our needs and is well worth the investment. Thank you to All who assisted us. I will recommend this facility.
November 5, 2013
The facility is clean & the staff is very friendly.
September 27, 2013
STAFF IS VERY POLITE AND PLEASANT AND WILLING TO CHAT WITH YOU. VERY CLEAN.
September 6, 2013
Ive been with you guys for a long time and i must say im pleased with every service cube smart provides their customers.