March 1, 2019
All the staff has been very friendly and helpful since the first day we rented our storage unit.
March 1, 2019
Juan the manager was great and friendly and Melissa was very helpfull and well communicated
February 17, 2019
I had such a great experience at this location..I needed a strange and I went in and explain my situation to them and they helped me get a perfect sized storage for my needs....the air conditioning is ice cold at all times here , so my appliances..flat screen TV's are well kept ...and the outdoor units are all Soo convenient drive up...
January 11, 2019
Very clean facility and great customer service. I appreciate cubesmart
January 4, 2019
Very clean and secure storage facility. Excellent Customer Service Managers & Reps.
December 9, 2018
Anytime I have an issue they call and or I call in and receive the help needed
November 18, 2018
Our experience was amazing thanks to the manager on site, Juan. He made sure to deliver excellent customer service and tried to assist us in every way possible.
November 9, 2018
I contacted Cube Smart thru Google Maps and spoke with customer service rep who set me up with exactly what I needed. The location was great. The unit was clean. The Gen Mgr on site was personable & got us set up quickly.
November 9, 2018
Cube smart is good place. At John Young, there are a good staff and able to help you in everything. Juan is amazing store manager.
November 5, 2018
Juan and Basil are good managers that assist with customer needs plus keep a clean and rodent free building.
October 16, 2018
I have rented a storage unit twice with Cubesmart and have had great experiences. The employees, on both instances, were friendly, courteous, and professional. I would definitely recommend Cubesmart.
October 13, 2018
Juan was incredible. Very knowledgeable and easy to deal with. Would HIGHLY recommend for anyone needing addition space!!
October 3, 2018
I truly enjoyed my stay at cube smart very comfortable and the staff was extremely nice and helpful at any point that I needed them I would definitely rent a storage again when and if needed!!!
September 25, 2018
This location was very close to home so very convenient for us. The access hours were great and the service here was very efficient. Staff was very helpful and facility was always clean and welcoming. Enjoy the comfortable waiting area.
September 4, 2018
Facility was clean and convenient. During the four months that I had the cube, I experienced no problems. Facility was secure. Thanks.
August 19, 2018
The employees are awesome! Very friendly and helpful!
August 18, 2018
This facility was extremely clean, the staff was friendly. The facility felt secure and safe. Would not hesitate going back if the need arises again.
August 13, 2018
Great customer service. Juan Rodriguez exceeded our expectations.
July 31, 2018
Great! Customer service was awesome, Juan was always polite and helpful. Low monthly cost without having to sign a contract. Perfect if you only need it for a small amount of time.
July 14, 2018
Basil ,Juan and Tromaine are the best!!! They all have great customer service!!!
July 13, 2018
Basil was very helpful and made sure all of my needs were met. He made my relocation very easy!
June 13, 2018
All the people work here help me always! Everyone was super ! Great customer service! And the Manager Juan is great ! Super customer service! Thanks
June 11, 2018
I used this facility for 4 years. The customer service was always excellent, the facility was very clean, there was good security, both with my storage unit & the over-all facility, and it was very convenient to my home. I would recommend this facility to others.
June 4, 2018
I liked having a storage facility so close to my apartment. The front desk staff was very nice and efficient. my complainants are that there is no 24/7 access to my storage. Also, the rent seemed to increase quite rapidly from when I originally signed on.
June 4, 2018
This was my first time using a storage facility, I was very nervous. The team at my unit walked me thru steps and reassurex me. I had an opportunity to tour the facility and see the difference in sizes. I for one will refer anyone who needs a storage unit. They keep the place so clean and Welcome you when you enter the door.
May 31, 2018
Basil the store manager was awesome. He always greeted you with a smile. They were friendly, courteous and very knowledgeable.
May 25, 2018
The guys at Cube Smart are AWESOME!!! So helpful, friendly, knowledgeable. They made the process fantastic! Juan Rodriguez is a true treasure! He gets what "great customer service" is all about!
May 17, 2018
I just move cause i found a nearest and cheapest pleace, but i will never find other place like that! Best customer service ever!
April 26, 2018
I like the location, friendliness of staff and security.
March 15, 2018
We were able to get a storage unit closer to our east Kissimmee location.
March 11, 2018
Manager Basil was very attentive, he was very caring to my needs and my daughters' needs. Thank you for your service I really appreciated.
March 6, 2018
Great Storage facility! No issues at all! Simple process getting in and getting out. The staff is friendly and helpful. Thanks
February 24, 2018
for many years I had my belongings in storage and I knew from the day that I moved in it would be safe. When I fell on tough times and almost lost my unit, the staff was very receptive to my situation and helped me explore all options in order to save my unit. I got to know some of these individuals because of my circumstances and know that I would not have my belongings had it not been for their assistance when I most needed it. I wish I could remember their names so that I may publicly thank them, but they know who they are and I will be forever grateful for them being there when they were. As far as the facility, it is clean and secure. I had ZERO complaints for the many years i was a "tenant".
February 16, 2018
I never had an issue with anybody here. They’re extremely knowledgeable & easy to work with. They were very accommodating to my storage needs.
February 9, 2018
I really like the team at CubeSmart, S. John Young! They make everything so easy for the consumer! Needed an additional short term storage bin for a month and they found it and done! Thanks guys!
April 14, 2017
Juan, Judy, all the staff are all awesome and accomodating. We felt very welcome to the facility and they go above and beyond in the customer service arena.
April 4, 2017
Very clean professional business minded individual who makes management type decisions, they call back to try and handle your problem and if not someone of higher supervision will respond to your message. The facility also let's you know what is going on with improvements to the storage unit.
January 19, 2017
Excellent customer service, and really clean, I have a piece of mind that my belonging will be safe, secure, and not damage. Love the fact, that a moving truck is available on the premises, this is a plus in my book.
December 13, 2016
Warm reception - The manager - Patty - is a lovely person. The facility is clean and organized. The staff is ready to assist you in everything you need. It's the perfect choice.
November 27, 2016
The service was really friendly and great assistance through communication in good hands.
November 7, 2016
Juan was wonderful to deal with. I'm not happy with the fees and lock purchase but the overall experience was wonderful! I highly recommend this facility!
October 8, 2016
The staff at this facility are wonderful! They were so helpful & kind, I truly appreciate it. The storage unit is clean & the bathrooms were surprisingly clean too!!
September 29, 2016
ive been paying my storage for 2years on the 10/31 im finally getting all of my things out and moving it into my apartment! i could be more happy. thank you for keeping all of my stuff an charging me a lot for it. lol but all of my things are there, intact, and safe. i should get a reward or a credit or something....
September 18, 2016
friendly and helpful staff, always greet you with a smile,they seem to know all their recurrent costumers well, provided me with great advise regarding storing our property. Love the military discount. Keep up the good work.
September 1, 2016
I used CubeSmart in Connecticut and was very happy with them, so I stayed with them in Florida. The staff in both locations were friendly. CubeSmart self storage keep there locations clean and secure. I would highly recommend them to anyone looking for a self storage facility. Keep up the good work.
May 11, 2016
I gave them 5 star, because the customer service is excellent , the storage facility is clean. They make everything easy, like changing units or adding a unit to an existing one and they make sure it's on the same floor as the other one without me even asking them. Great team!
April 24, 2016
Friendly and helpful staff, and a much better price than I've been paying at another location, for years. Saved about $200/mo by moving in here!
April 24, 2016
Very friendly staff, always courteous! If any issues arise they are quick to respond.
February 23, 2016
The associates were extremely friendly and competent. I wouldn't choose anywhere else or company to store my belongings at.
January 30, 2016
I've used quite a few self storage facilities, but CubeSmart on John Young Pkway, Orlando this storage facilities by far is the best! Can't say enough good things about the staff, very helpful, friendly and knowledgeable, the process was so smooth, the grounds clean. I would recommend this facility. Customer of Cube Self Storage of Orlando FL
November 13, 2015
The employees are great. Carohely is fabulous with us and our kid. She is always smiling and sweet. Thank you.
November 3, 2015
The staff at the John Young Parkway Cube Smart in Orlando is very pleasant, customer oriented and helpful.
November 2, 2015
Excellent service and good employees , thank carahely
October 24, 2015
neat and secure,nice clean facility. staff is very friendly!
August 16, 2015
I'm so glad with the Customer service. Caro she is so amazing she is there no just to take payments. She really enjoy have a conversation with the customer and all the time it's ready to help. Everything is clean and its a pleasure be there. Thanks...
May 4, 2015
Very reliable and great facility. Super convenient!
March 17, 2015
There was a minor issue with a door not locking that took them a minute to fix but is fixed now and working. I like the fact that once you get into the gate it starts to close immediately. If a car tries to get through with you it will close on them.
March 14, 2015
Very handy location of storage unit and great service!
December 9, 2014
I was so pleased by the way the locations looks. Its very clean and in a great safe area. the staff was so helpful and the free truck helped a lot. Thanks again. I would definitely recommended it
August 4, 2014
I've utilized several storage facilities throughout my lifetime, and not one has ever even come close to impressing me the way that both the CubeSmart facility and especially THE STAFF (Patty & Chris) did when I discovered it while searching Orlando storage units. The moment I first walked in the door I could tell something was different about this place. First, it was professionally setup and the cleanest facility I had seen in Orlando. Second, I was greeted and treated with a sense of hospitality that you would expect from a 4 star hotel, by Patty, the property manager. She was genuine and kind, offered me something to drink and inquired into my needs before providing me with a classy and professional presentation on the value the CubeSmart offers and how it separates itself from its competitors. She then gave me a tour of the facility showing me different units that would meet my needs, helping me to find one that was right for storage needs, convenient location for my usage needs and a better price then I had budgeted for!! If CubeSmart's other locations operate as well as their Orlando (John Young Parkway & Central Florida) location does, they have just secured themselves a lifetime customer for my storage needs. Bravo! 5 Stars!!
May 1, 2014
In today's market place most companies just want your money but not your conversation not your concerns. I have found that at this facility they go out of their way to insure your happiness and satisfaction. This company has its excellent in customer care!
April 23, 2014
Management is always helpful and courteous, we do not have a garage, so it is wonderful to have this facility near by to be able to store our holiday decorations, extra furniture and the Xmas gifts away from little eyes till it's time :-)
April 17, 2014
Although I prefer not having to rent storage space, this place was AMAZING. Extremely clean and secure. The manager, Greg, could not have been nicer or more helpful. If you need a rental space in the Orlando/Hunters Creek area, make this your first stop.
January 18, 2014
Service of the employees was excellent Thanks Patt 0351 CubeSmart Orlando Fl
August 23, 2013
Been with them for 10mths. Very friendly employees. Clean facility. Security is fantastic. Great payment options and website.