May 22, 2020
I have 0 complaints with Cube Smart. Thank you for everything
May 14, 2020
I needed a place to store items from my home, until we move, while the house is on the market. The account set-up was easy, I can pay online, this facility offers a range of space sizes, it is fairly priced, and convenient.
March 7, 2020
The summary says it all! The two men who assisted me in setting up my account and getting my unit squared away are just wonderful.
March 9, 2019
Top notch!!! Top notch! Top notch! Top notch! Top notch!
November 12, 2018
Had never used a storage facility before. Staff was extremely courteous, professional, efficient. Answered all my questions and helped me make the right decisions.
October 16, 2018
Joe was positive and bright on a rainy day and was able to work with me to change from a large unit to a mini storage unit in no time at all. I appreciated his expertise on getting the paperwork done promptly and his can do attitude.
October 5, 2018
Can’t fault this place. Everything about the service has been first rate - including the online account service. Thanks very much for an excellent service experience
September 26, 2018
great service Joe and Shawn very helpful, great place
August 14, 2018
Very pleasant and helpful staff. Clean and secure facility.
August 11, 2018
Staff was always responsive, made setting up my original account the easiest part of my move.
July 9, 2018
We have received nothing but outstanding customer service at the Mystic, CT facility on Flanders Road. The gentleman in charge has always taken the time to be helpful and courteous. It has been a pleasure doing business here.
June 30, 2018
The manager, Shawn Day, was very helpful and service oriented.
June 17, 2018
Sean was kind, attentive, caring, helpful, and overall wonderful in his position. He is a great employee!
May 12, 2018
When I found this place,the Man at the front desk Shawn,was very nice very informative and Professional the space was clean,well maintained, and big enough to store my classic car for 6 months the price was fair and didn't have any problems with mice etc,will definitely use this place again in the fall!!! I hope Shawn here's from People who manage Cubsmart as he was the reason I choose to keep my car there!! Jim Williams
April 12, 2018
Thank you very much. Was very impressed with the pricing, check-in flexibility, and customer service. Couldnt have asked for more!
April 4, 2018
The location was very convenient and the customer service was top notch. The guys were always very helpful. Only downside was the payment process was a bit clunky in that it cost more to pay online.
April 1, 2018
I had a 5x5 and wanted a 10x10 unit. The guys working there got me a new unit directly across from the one I had before, to make transferring all my belongings easy. I hadn’t even thought of that detail but they did. They know my name when I come in the door to pay, and are always nice. Can’t say enough good things about this place and these people.
March 9, 2018
Payment method was a bit inconvenient. Otherwise, staff was very helpful and the units adequate.
February 21, 2018
The customer service is outstanding clean and secure facility too
February 16, 2018
The gentlemen there were very nice very pleasant very friendly and welcoming! The location was easy to find and extremely clean so we definitely can appreciate that! They have the best prices around we lived some odd miles away and decided on them bc of their great pricing. Thank you guys so much for all your help that day as well!!! -Maddox
January 15, 2018
Joe & Shawn have been a great help to my small business - they have assisted with everything from lock issues, to getting an occasional delivery. After snowstorms we always have access - always kept up on plowing. Highly recommend this location for small businesses.
January 13, 2018
Had a great experience here. Great check-in and communication, and the best prices in the area. Could not recommend more highly!
February 21, 2017
Staff was friendly and efficient. They remembered that my son likes cheese pizza, a small detail but it made him feel special.
July 21, 2016
Self storage was new for me. My customer service representative Molly was and has been extremely patient and helpful with the whole process. Kudos to her and the facility that is exceptionally clean and well maintained.
June 15, 2016
After having driven 12 hours day one and 8 hours day two directly to the storage unit we were very happy that the renting was quick and efficient! Everything took less than 10 minutes. Very happy with our choice.
June 13, 2016
The people at CubeSmart are professional and polite. They will help you with any questions or concerns that you may have.
June 12, 2016
The only area of improvement is the in security the gate seems to be broken or not functional fairly often seems to be better lately. Also the price that seemed high just went up ouch not sure how much longer we will be able to stay.
June 1, 2016
This was my first time looking for storage space and didn't know what to expect. Cube smart manager Joe F. was great to talk to and was very professional and informative while I was applying for storage space at the facility. It's not often anymore that someone takes the time to explain clearly and intelligently what things are all about. It was a very pleasant experience and just because of Joe I would recommend Cubesmart storage to anyone, anyplace at any time!
May 9, 2016
We had a last minute need for storage and the people at CubeSmart couldn't have been more helpful. It was a pleasure!
May 8, 2016
The location is great. We got a 5x10 unit for the best price on the area. This is our first time renting a storage unit and the process was quick and hassle free.
October 16, 2013
I've had my stuff in storage for about 5 yrs now and I've never had a problem. The place is well maintained and the people are nice, and I've never had a problem getting to my unit through the gate during its posted hours. I have one of the non-climate controlled units. It has been dry on the floor except for one time when we had torrential rains and everyone's basements were flooding; at that time there was obviously some water as the bottoms of 3 of my cardboard boxes were wet. But the other 5 yrs was completely dry. There's no sign of moths or insects or vermin or anything that might damage my stuff. The lighting could be better; there's no lighting in the unit and the hall lighting isn't so bright, so I usually leave the hallway door open for sunlight and/or use a flashlight if I have to read labels.
October 3, 2013
The gentleman that helped me to set up my rental was polite and very helpful. I am very pleased with the value. It was the least expensive in my area....