Reviews of This Facility

Great management & nice place!

Star rating 5 out of 5

December 19, 2018

Great management, excellent customer service, best price in town and very clean units!

Friendly people, great facility

Star rating 5 out of 5

September 18, 2018

The manager of this facility worked to find me the best price and best solution for my storage needs, including making sure I was able to take full advantage of move in sales and specials. The facility was clean and well cared for, and I felt my things were safe and never worried about them. The staff was friendly, communicative, and exceptionally customer service-oriented. I would recommend this storage facility to anyone and would not hesitate to store here again.

Excellent Customer Service

Star rating 5 out of 5

August 12, 2018

Dave and Ariel made a difficult situation less stressful. Thanks guys! :)

Great place

Star rating 5 out of 5

July 22, 2018

Always top notch! Very clean units. Cost was a great deal.


Star rating 5 out of 5

July 6, 2018

Great Place TO Store Your Stuff. Very clean ground and a great location.

Awesome experience!

Star rating 5 out of 5

July 1, 2018

I had an awesome experience at the Cubesmart in Carrollton, TX! The prices are excellent and Dave and his team are awesome!!!! They are very informative, helpful and friendly!!!

Great facility with excellent service by Mgr. Ariel Cooksey!

Star rating 5 out of 5

June 12, 2018

The facility was clean and secure, and the customer service provided by the Manager, Ariel Cooksey was excellent! I would recommend this particular facility on Fairway Drive in Carrollton, TX to anyone!

The perfect solution for temporary storage!

Star rating 5 out of 5

April 26, 2018

i decided to rent a storage unit to hold excess items during a move. Rather than trip over stuff I knew I would not need immediately, I got it safely out of the way while I got settled at my new place.The people at Cubesmart were SO nice, efficient, knowledgeable, and helpful! I used the truck they offer (how great is that!) twice to move things. Dave made the rental process simple and when I decided to vacate, he made that just as easy. I can't say enough good things about my experience. If you need a clean, safe and secure storage facility, I recommend this one!!!

Great self storage facility’

Star rating 5 out of 5

February 24, 2018

All the staff, Dave, Adam and now Ariel ( hope I spelled it right) are so pleasant and professional simultaneously.

great location

Star rating 5 out of 5

February 24, 2018

great staff. ive met managers and area managers while at this location and all are very polite and helpful. Good pricing for the area and easy access

Great storage facility

Star rating 5 out of 5

December 13, 2017

Very clean,great customer service ,good access,very good access

Smooth and easy move in, Friendly staff

Star rating 5 out of 5

September 29, 2017

Facility was clean and very organized. Staff was professional and were able to answer all my questions and concerns. Glad I found this place

Friendly service

Star rating 5 out of 5

September 3, 2017

The storage manager was friendly, helpful & knowledge.

Great Customer Care

Star rating 5 out of 5

July 31, 2017

The management is so patient and understanding. They listened to my needs and offered suggestions for me based on my description of what I needed and they offed suggestions that definitely gave me what I needed.

Happy with them so far but.....

Star rating 4 out of 5

April 28, 2017

I have stored my household belongings at this location in an outside unit for the past 4 years. I know it's time for me to move out but I have to say that my items are still in great condition. No rodents found in my boxes, no funky smells and no humidity. The reason I picked this location was due to its lower costs but apparently Carrolton may have become more densely populated so my rates have only shot up. That's the only dissatisfaction I have. The costs to store my goods has increased.

So Clean and Secure

Star rating 5 out of 5

April 5, 2017

This storage facility is ALWAYS very clean and VERY, Very secure. David and Adam has been a pleasure to deal with on our issues when they come about time to time. We have been using their storage units since last year in November and recommend their highly service in quality units.

The service was excellent , will use them again.

Star rating 5 out of 5

March 6, 2017

love the location and the people. willing and take time out to assist.

Great location and great staff!

Star rating 5 out of 5

August 8, 2016

Really have enjoyed working with the staff of this location. Very helpful and kind! Location is great for Carrollton.

Great people

Star rating 5 out of 5

July 20, 2016

Great location and very clean. People are very helpful and friendly.

"Lost" password

Star rating 4 out of 5

July 18, 2016

Saturday I tried to login with the same password and email I have been using for over a year. it refused to recognize me. I clicked on the 'forgotten' password item on the screen. After wasting limited time before going to work with no response from CubeSmart, I had to rush to the office to pay the bill in person. That at least was successful. Now Monday night I finally am given access to the website. Had I waited for it my payment would have been late along with an extra charge for their lack of timely response. Very disappointing episode.

Local service great

Star rating 5 out of 5

June 30, 2016

The local facility employees are always very helpful and the woman that I just spoke to on the phone was great, however, getting to a place where I can pay my bill has been very frustrating. Paying at the local office is free but it's not free to pay by phone or online. Since, this month I have no other choice, its what I will do. I've made numerous phone calls and spent time trying to get to my account online. I'll be happy when this relationship is over.

Great self storage facility and "Convenient" !!

Star rating 4 out of 5

May 18, 2016

Very impress with customer service and their emphases on keeping the property clean and secure.

Frendly and Helpful

Star rating 5 out of 5

April 19, 2016

This location is exceptionally helpful. Account set-up was fast and simple!

Professionalism and Kindness

Star rating 5 out of 5

March 3, 2016

The facility is always clean, always felt safe going there late, and manager very compassionate.

Great self storage facility with friendly staff!

Star rating 5 out of 5

November 4, 2015

I have 2 self storage units so I can go through my things at a leisurely pace and eventually consolidate only what I want to keep and put in one unit. The staff has always been very helpful in consolidating my accounts into one and the online site is very easy to use.

Pretty great facility!

Star rating 5 out of 5

September 29, 2015

Have been with CubeSmart for over 2 years and I feel secure knowing that my personal items are stored in a good, clean place. I have never had any problems with coming and going whenever I need. Thank you and keep up the good work.

Nice facility

Star rating 4 out of 5

October 29, 2014

Nice facility but after paying for storage for ten years, they raise my rate.

The ladies at this location were great!!! Had the best experience.

Star rating 5 out of 5

September 12, 2014

The ladies at this location were great!!! Had the best experience.

Very Convienent

Star rating 5 out of 5

July 11, 2013

I've been a client when this facility was owned by the Dallas Cowboys, when it then was the StarStorage and I continue to be a client. We all need consistancy in our ever changing and hectic lives, This facility has been consistantly maintained, with very helpful, knowledgeable staff. I will be their client for several years.