December 19, 2018
Great management, excellent customer service, best price in town and very clean units!
September 18, 2018
The manager of this facility worked to find me the best price and best solution for my storage needs, including making sure I was able to take full advantage of move in sales and specials. The facility was clean and well cared for, and I felt my things were safe and never worried about them. The staff was friendly, communicative, and exceptionally customer service-oriented. I would recommend this storage facility to anyone and would not hesitate to store here again.
August 12, 2018
Dave and Ariel made a difficult situation less stressful. Thanks guys! :)
July 22, 2018
Always top notch! Very clean units. Cost was a great deal.
July 6, 2018
Great Place TO Store Your Stuff. Very clean ground and a great location.
July 1, 2018
I had an awesome experience at the Cubesmart in Carrollton, TX! The prices are excellent and Dave and his team are awesome!!!! They are very informative, helpful and friendly!!!
June 12, 2018
The facility was clean and secure, and the customer service provided by the Manager, Ariel Cooksey was excellent! I would recommend this particular facility on Fairway Drive in Carrollton, TX to anyone!
April 26, 2018
i decided to rent a storage unit to hold excess items during a move. Rather than trip over stuff I knew I would not need immediately, I got it safely out of the way while I got settled at my new place.The people at Cubesmart were SO nice, efficient, knowledgeable, and helpful! I used the truck they offer (how great is that!) twice to move things. Dave made the rental process simple and when I decided to vacate, he made that just as easy. I can't say enough good things about my experience. If you need a clean, safe and secure storage facility, I recommend this one!!!
February 24, 2018
All the staff, Dave, Adam and now Ariel ( hope I spelled it right) are so pleasant and professional simultaneously.
February 24, 2018
great staff. ive met managers and area managers while at this location and all are very polite and helpful. Good pricing for the area and easy access
December 13, 2017
Very clean,great customer service ,good access,very good access
September 29, 2017
Facility was clean and very organized. Staff was professional and were able to answer all my questions and concerns. Glad I found this place
September 3, 2017
The storage manager was friendly, helpful & knowledge.
July 31, 2017
The management is so patient and understanding. They listened to my needs and offered suggestions for me based on my description of what I needed and they offed suggestions that definitely gave me what I needed.
April 28, 2017
I have stored my household belongings at this location in an outside unit for the past 4 years. I know it's time for me to move out but I have to say that my items are still in great condition. No rodents found in my boxes, no funky smells and no humidity. The reason I picked this location was due to its lower costs but apparently Carrolton may have become more densely populated so my rates have only shot up. That's the only dissatisfaction I have. The costs to store my goods has increased.
April 5, 2017
This storage facility is ALWAYS very clean and VERY, Very secure. David and Adam has been a pleasure to deal with on our issues when they come about time to time. We have been using their storage units since last year in November and recommend their highly service in quality units.
March 6, 2017
love the location and the people. willing and take time out to assist.
August 8, 2016
Really have enjoyed working with the staff of this location. Very helpful and kind! Location is great for Carrollton.
July 20, 2016
Great location and very clean. People are very helpful and friendly.
July 18, 2016
Saturday I tried to login with the same password and email I have been using for over a year. it refused to recognize me. I clicked on the 'forgotten' password item on the screen. After wasting limited time before going to work with no response from CubeSmart, I had to rush to the office to pay the bill in person. That at least was successful. Now Monday night I finally am given access to the website. Had I waited for it my payment would have been late along with an extra charge for their lack of timely response. Very disappointing episode.
June 30, 2016
The local facility employees are always very helpful and the woman that I just spoke to on the phone was great, however, getting to a place where I can pay my bill has been very frustrating. Paying at the local office is free but it's not free to pay by phone or online. Since, this month I have no other choice, its what I will do. I've made numerous phone calls and spent time trying to get to my account online. I'll be happy when this relationship is over.
May 18, 2016
Very impress with customer service and their emphases on keeping the property clean and secure.
April 19, 2016
This location is exceptionally helpful. Account set-up was fast and simple!
March 3, 2016
The facility is always clean, always felt safe going there late, and manager very compassionate.
November 4, 2015
I have 2 self storage units so I can go through my things at a leisurely pace and eventually consolidate only what I want to keep and put in one unit. The staff has always been very helpful in consolidating my accounts into one and the online site is very easy to use.
September 29, 2015
Have been with CubeSmart for over 2 years and I feel secure knowing that my personal items are stored in a good, clean place. I have never had any problems with coming and going whenever I need. Thank you and keep up the good work.
October 29, 2014
Nice facility but after paying for storage for ten years, they raise my rate.
September 12, 2014
The ladies at this location were great!!! Had the best experience.
July 11, 2013
I've been a client when this facility was owned by the Dallas Cowboys, when it then was the StarStorage and I continue to be a client. We all need consistancy in our ever changing and hectic lives, This facility has been consistantly maintained, with very helpful, knowledgeable staff. I will be their client for several years.