February 1, 2020
I also like the ability to access my account online.
January 14, 2020
Beautiful, clean and safe! What more could you ask for........Oh wait! GREAT customer service
August 23, 2019
I am happy with my storage and the Customer service. Although I do not know how much longer I can afford to keep my storage. The price is ridiculous, $150.00 for a 3x5 and it goes up every year. Also, I have to hardest time getting into my online account. I have to reset the password every time I go into it. Very frustrating!
August 7, 2019
Customer service on the phone and in person is great!
May 23, 2019
I am very happy with my Cubesmart experience. The customer service has been excellent, so easy and so friendly. The unit is super clean and easily accessible. The facility is very well-designed. Being able to drive inside and park right outside my roll-up door is wonderful.
March 23, 2019
The Manager and Asst Mgr have been excellent. We moved our stuff in on a rainy weekend and they were there to help get us organized and moved in. They were informative, friendly, and very understanding of our early morning move in. I will recommend this facility to any of my friends or family who need one in the area!
November 30, 2018
Great,great staff and customer service very helpful with instructions
November 1, 2018
The very kind lady at the front desk was beyond gracious and extremely loving and warm always having such a sweet spirit about her. On my last day she made it exceptionally perfect by having my chaotic and overwhelming day into a beautiful and peaceful one. Thank you!
September 17, 2018
I have had a great experience with the employees while storing our household items. Always very helpful when I am on the premise and need assistance.
September 17, 2018
Great facility. Clean, secure, easy access, competitively priced, good staff. Would be my first choice if I need storage again.
September 8, 2018
Thankful to have someone really nice and informative to help us out.
August 26, 2018
great place, a little expensive and they get you with mandatory insurance but it's clean and nice!
July 6, 2018
This was my first experience with a self storage facility. From beginning to end, the experience was wonderful, The storage units were always spotless, and the personal service when needed was friendly and competent. I would highly recommend this facility to anyone looking for a self storage facility/unit.
June 16, 2018
This is absolutely the most cleanest storage facility I’ve ever experienced! Not to mention the employees are very helpful and friendly.
June 9, 2018
The customer service was great with all questions and concerns I had. They made purchasing a unit easy!
May 10, 2018
Very easy for computer illiterate. I only do short reviews!
April 29, 2018
The cleanest facility I've ever see (I've seen many). Friendly, helpful staff. Leatha is the best! Highly recommend!
March 29, 2018
Before we moved from New York to California, we used CubeSmart in Brooklyn for our preparation for moving. Then we moved all our items from CubeSmart in Brooklyn to CubeSmart in Santa Rosa, California. We didn’t have any problem. Both of them, their staff are helpful and their facilities are so clean with firm security. Thank you very much! It was long long process, but we finally establish with our all items in California.
March 21, 2018
The facility is well run, always spotless, and has wonderful helpful employees. The best self-storage facility I’ve ever found.
March 20, 2018
We are very happy with the facility and the people here.
March 8, 2018
The manager Leath is very nice and very helpful person. We are thankful to her for her kindness, professionally and advices. She is making moving process so much nicer and...lighter! Martina and Francois
February 22, 2018
This is my second time renting and I'm completely satisfied.
February 3, 2018
We rented a unit in the climate controlled area of this facility. It was large and clean. Customer service at the facility was always super kind, considerate and helpful. We highly recommend!
January 30, 2018
The location is clean and safe. The manager is kind and helpful.
October 21, 2017
I complain when I have complaints, and I compliment good work. My experience with Cube Smart Rohnert Park deserves praise for overall excellence in all categories. Facility Manager, Leatha Ruppert is superb, thorough, professional, and highly courteous. The facility is clean, modern, humidity and temperature controlled, safe, and a relative great value compared to lesser facilities in the area. I feel confident that my belongings will make it through the winter and spring seasons in the same condition as when I stored them in the fall.
July 25, 2017
Fine storage unit. It is clean and easily accessed. The price is reasonable. I have had no problems.
May 7, 2017
This is my first experience with renting a storage unit. The staff was very friendly, welcoming, and knowledgeable. They had me registered and on my way to my "cube" in a short time. Leatha explained every detail about accessing my unit and the facility.
October 11, 2016
The woman who works the day time is an amazing lady. She's always very cheerful and helpful. I appreciate her service.
September 3, 2016
Letha is amazing! She was incredibly welcoming and very helpful from the very beginning, and continues to be so. I was late paying rent recently and she left me the kindest and most helpful voicemail reminding me to take care of my payment. Makes me want to be on time way more than another company that might immediately hit me with a fine and/or nasty gram! Anyway, unit is clean, and convenient. Sometimes the gate is broken and won't open or close fully, sometimes it gets stuck like that for a long time. That's not super cool but it hasn't felt dangerous at all yet, and only make getting out a problem once. Overall I couldn't be happier keeping my belongings with such a wonderful storage company.
June 3, 2016
I have been renting here since 2009, the facility and the service are the best.
July 28, 2015
Great people, pay a little more for peace of mind, & security Earl.
December 4, 2013
Great on site personel. I have never found a bug or rodent in my unit. I have in other storage facilitys. Very clean facility also.