April 7, 2018
Helpful and attentive to our needs. Our trailer is still available and I can get together maybe when you are interested please contact me know if you are able.
April 2, 2018
Great self storage facility and it is close to where I am
March 20, 2018
Staff Mike and the Kennisha really know customer service. They always call me by my name and always very helpfull. Once Mike had to help me unjam my door. Thank fully it was success full.
March 16, 2018
I spoke with Mike and he mentioned that since I was going to rent a cube, I could use the truck for a very very very low price and had it for 4 hours. I actually went over but they did not charge me. I picked it up at the Southside location and dealt with another Mike - who was also fantastic! They were both accommodating and I've already recommended this place to a friend. This is totally opposite of the service I received from a competitor up north. 5 ***** stars!
March 12, 2018
Everything was made simple for us. They had furniture carts with wheels and also the heavy duty carts like at Lowes for moving boxes and other stuff. This made everything a little faster. Due to having to put in a code just to use the elevator, I gave it four stars for inconvenience but still a great place to store your belongings if you want climate control, safety, and cleanliness.
February 19, 2018
The staff was great to work with. 24-hour secure access, moved out of town so I no longer needed the space. Highly recommended, thanks for everything!
November 30, 2017
Have my car and items stored there. Excellent service
October 1, 2017
Quick and friendly service. Very clean. I feel my personal items are in a safe and secure place until I move into my new apartment. The woman Kenisha was very sweet and helped me out since this was my first time ever getting a storage space. Thank you!!
June 23, 2017
I have only just started using Cubesmart on Baymeadows but I have to say that Mike, the store manager, has been so awesome! He called me right after I reserved online, was so great when I went in to sign the paperwork and when I realized that I would need a bigger unit than a 5x10, he put me on a waiting list. The next morning he called me to let me know that he had a 10x10 available. I went in awhile later and once again, just excellent customer service and Mike just makes you feel so at ease. The facility is so nice and clean and the fact that it's air conditioned, makes all the difference in the world. Highly Recommend!!
May 19, 2017
Kennisha Johnson was very helpful and professional on several occasions. The best one was her follow through on saving me a smaller unit. After requesting to downsize several times, I finally managed to get a smaller unit. Kennisha committed to holding the next one available and as promised had it ready for me when I arrived back in town. Thank you Kennisha!
May 4, 2017
Great store. Love everything about it. Great people.
April 18, 2017
Clean well run self storage with helpful staff and clean, well lit storage units. Carts to assist in loading and unloading your storage are helpful and plentiful. Staff is friendly and helpful.
April 12, 2017
CubeSmart on Baymeadows Road is conveniently located. It has great customer service. Their units are competitive priced, and superior to all others.
March 24, 2017
I am storing a vehicle at the facility and grounds are very well kept. The manager in charge, Mike, has gone over and above greate customer service. Thanks.
February 28, 2017
The store is always great and clean and Stephanie and Mike are the best keep them!!!
November 30, 2016
Cant ask for any better customer service then what you get at cubesmart
November 2, 2016
No complaints but my monthly rent went up by $30 with no warning. Otherwise it has been a great unit and safe place for my things.
August 23, 2016
Got my problem solved efficiently. I appreciated the courteous staff.
May 10, 2016
Outstanding staff on the phone and on site; very helpful and very nice - what a great experience signing up and moving stuff into the storage unit!!
November 1, 2015
from the first day all I had its very good help and set it up my unit after some time I need it a bigger unit and the make easy to get the unit
October 26, 2015
I was in a really tough spot, and James came through with the most amazing customer service in years!! He took care of what I needed and went above and beyond my expectations!! He should be considered an extremely valuable asset to the company, and because of his service I will be recommending my friends and family to this facility!! Thanks James!!
August 30, 2015
The manager was more than helpful and they did a great job of helping
July 31, 2015
We've used this storage facility for years now and couldn't imagine using anyone else!
July 23, 2015
Jimmy assisted me online & on phone simultaneously, as I had made some changes & did not remember. He was very courteous & helpful, We did have some minor issues, that did get resolved, satisfactorily! Thanks Jimmy for you assistance.
July 6, 2015
I would to take a minute to thanks James, His customer service was by far GREAT, Very understanding and mainly patience, I'm very pleased and thankful with all his help.. Thanks James you rock!
May 13, 2015
Excellent service staff and clean and convenient to access facilities.
September 23, 2014
Have had my storage unit for over a year and no problems or complaints. Would highly recommend CubeSmart!!!
September 1, 2014
Mike was more than helpful with the rental procedure. All possible fees were mentioned up front, as to leave no surprises. I had not planned to move items into the unit until the following week and received a security call to alert me that the unit was empty. Although this was a false alarm, it is great to know that the facility is on top of their game. Highly recommended!
July 27, 2014
Since this my first time renting a storage unit, Christine was very helpful. The facility is very clean and I feel comfortable storing all my worldly possessions there.
March 19, 2014
I was having problems with my account set and John actually set it up for me! Great service!! I will recommend CubeSmart to anyone who needs storage.
October 25, 2013
The building and office are very clean, safe and well organized. Very friendly and helpful staff.
October 16, 2013
I am completely impressed with Cubesmart on Baymeadows Rd. They have an awesome facility, staff and security; as well as very reasonable pricing for climate-controlled units. Highly recommend!
July 12, 2013
But there has been an A/C loss at this particular location for approximately two weeks. Which I thought I was paying for climate controlled. Apparently not.