May 21, 2018
CubeSmart met all of the needs I had - they were able to give me 2 storage units on short notice to hold my stuff, the location was convenient for me to get to, the location was secured to reduce the likelihood of theft, and the price was in line with competition, but best of all the staff there are awesome. If you have a question, they are actually HAPPY to help you get it answered. April R will help you with a big smile on her face, and that kind of service is pretty hard to find in 2018. She answered several questions for me, showed me a couple of the units, and even helped me change what I had reserved before I showed up with all of my stuff!
April 23, 2018
Easy to open up and easy to close when it was no longer needed. The office staff was helpful and made the transactions easy. Monthly electronic billing worked well. I would definitely come back when space might be needed in the future.
April 18, 2018
The Office management was very polite and caring. The safety of the storage facility was phenomenal and ensured my belongings were kept safe.
March 5, 2018
I went to put a few boxes in my unit the other day and found that water got in and was sitting on top of many of my boxes. Thank goodness they were plastic ones. It was upsetting because I can't lift things like I use to because of a back injury. I couldn't afford help again, so I had to move 20+ boxes from one unit to another. This is why I rated convenience lower. They did offer me free rent for a month, but you would think the roofing would be better or that it would be checked regularly for potential problems to prevent damage.
February 10, 2018
Very friendly and welcoming and it close to our home
January 13, 2018
Convenient location, competitive price and friendly staff.
January 10, 2018
I have been using this storage facility since 2007 as I did a lot of traveling. It has kept my old keepsakes safe for a decade! I am finally settling down in a house so I no longer need a storage unit. I am appreciative that Cubesmart kept my items safe and sound all this time!
August 21, 2017
Many sizes to choose from, staff is friendly and knowledgeable. Pricing is outstanding.
February 22, 2017
We had to rent a storage unit last minute. April was very prompt and courteous and made the process very easy.
December 13, 2016
Excellent customer service. Very convenient. Employees were very helpful in setting up and maintaining storage.
December 5, 2016
Great storage facility. Just a little difficult registering to be able to pay storage fee online. Customer service representative was not the friendliest. However the people at the facility were pleasant and helpful.
October 17, 2016
The professionals are fast and friendly. The facility is spotless and very, very well maintained and secure. Made entire process easy for first time storage user!!!
September 15, 2016
Easy to use and friendly staff! Would recommend this company to friends!
April 12, 2016
April at the Industrial Dr store in Peoria is absolutely amazing. She made the process so easy and is a dream to work with. The unit is perfect as well.
March 24, 2015
I've never had a storage facility before, but I needed one since my daughter is 3 years old and we decided she had too many toys but needed a place in case we decided to have another child. Our storage unit is perfect and the place is very secure and the staff is very friendly.