The pet peeve I have with the online payment is there is no option to pay by electronic check. I am paying on behalf of my mother, who does not have a credit card. I contacted the facility to work out an arrangement and have not heard back from them. It's been about 24 hours since I contacted the manager and no response.

Happy with my rental at this time. The lady that helped me rent my unit was extremely helpful and polite.

Thanks for the help in picking out the appropriate size unit.

Vicky was very knowledgeable and helpful and a pleasant professional.

Samantha has been a wonderful manager at Cubesmart I’ve ever dealt with. She has been extremely kind and patient with all my transactions since I’ve been a customer. She’s an extremely valued asset as a manager with CubeSmart! Thank you Samantha for all of your help, but especially your patience with me. Bravo

I am extremely pleased with this facility! The staff was friendly, helpful and courteous. I would recommend this company to anyone

Today I walked into cubesmart not really sure what to expect. I am an older lady who was very concerned about renting a storage unit where I would have to open and close that big old door by myself. Samantha was great! She understood my situation and we sat together figuring out my best options for safety and ease. I would recommend this location to anyone, but I really recommend talking to their General Manager.. she knows her job and she does it very well! Thanks Samantha!

They don't close the gates at night and I hope no one backs up to my camper and takes it!

Phyllis was AWSOME! Very helpful and informative. Was able to use the moving truck at no cost which was extremely helpful. Would use again in a heartbeat!!!

i like the place because they are helping me out and giving me a place to store my things

In a hurry All good ......................... .....,

Excellent facility, Juan Campos made my rental experience fantastic. Helped me pick out what I would need for all I had to store, unit was beyond what I was Hoping for, clean safe and secure. Thank you to all the staff at Cube Smart on Forest Hills Rd. Rockford IL. Will be glad to send friends and family your way for sure!

Samantha went up and above with making my experience there a good one. Very conscientious and customer service oriented.

Both Julie and the new manager were ever so helpful and knew exactly what I needed! They made an otherwise hectic time for us very comfortable and easy!

Samantha Vincent did a fantastic job helping me get set up to store my car at Cube Smart. She found the perfect location and showed me how to lock and access it. All this on a day when we got 6 inches of snow! The place was plowed out and she had been working very hard shoveling to clear out what the plow missed. She was super helpful and answered all my questions. I am very glad I got referred to her location which is actually very convenient.

Great Self Storage facility. Easy access. Clean space. Flexible for my team.

I was impressed with how well the manager took care of me there.

Had requested basic storage, but reservation taken was for items controlled indoor. Julie was able to provide a basic unit to suit my needs.

The staff is very friendly and helpful. Our one and only issue was taken care very quickly. Samantha is awesome !!! We have no problems or hesitations referring CubeSmart to all our friends and family !!

Great attitude, very helpful. Glad I chose this site

Smooth service with no hang ups and very easy transactions, quality conversation from employees.

I've always used this location regardless of the owner of it however, Cubesmart has been top notch for customer service & the convenience of this location was always a factor of my reason for choosing this particular location.