April 13, 2018
Michelle Hubbard was very helpful on my understanding on how things work there....she treats you as family in the facility and made me very comfortable with my belongings being there. I will come back there again if needed to....actually every representative there was very helpful. A scale from 1-10 i will give this company a 10
March 26, 2018
Michelle, the manger was great to work with and explained everything. She showed me the different storage cubes and made sure we reserved what I needed. Great customer service !! Clean facility.
March 26, 2018
The staff has been very helpful in my moving transition. They were very accommodating through my transition.
March 26, 2018
Phyllis made the whole process easy and I was moving in within minutes. The only thing that I did not agree with was that the facility rules state that you have to have insurance to store your items there. For me it was not a big deal because I already have insurance but for someone else this added cost could possibly keep them from being able to afford the storage.
February 4, 2018
The staff are very friendly and helpful. They really go above and beyond
December 26, 2017
Juan at the N. Main location in Rockford,IL has superb customer service. He even called me once to remind me to place a lock on my unit to prevent theft. The facility is also clean and well-maintained. I would highly recommend.
December 20, 2017
The cost is more than reasonable, the facility is laws allowing ways clean & safe. The staff always goes above and beyond to help their customers. I highly recommend this is fine facility.
December 1, 2017
Cubesmart is excellent. The manager Shane is so great to work with, very personable and extremely efficient. Loved dealing with Cubesmart, I wouldn’t go anywhere else.
November 21, 2017
Just a great place, great employees, great customer service and online services.
June 22, 2017
The storage unit facility is fantastic and I would recommend it to my family and friends. The two gentlemen that were working while I was inside the facility setting up my account , Juan and Shane, assisted me in opening my account, getting me set up with a storage unit and they were extremely pleasant to work with. Everything was explained in detail and I walked away with absolutely no questions about anything whatsoever.
April 28, 2017
Can not say it any better your great the best I have ever used
February 28, 2017
Both Amber and Shane went over and beyond to assist me.
January 24, 2017
I had to move on short notice due to house I was renting well water broke so I was stressed to begin with. The 2 people at this location made everthing so simple and easy for me to choose a unit to selling me a lock. I moved most everything in same day when I had warm bodies available to lift and tote. Very easy access to building and was provided carts to set things on to roll to my unit. I tell everyone I can how great they are. Thankyou for making this the easy part of moving.
November 30, 2016
I love working with this place. I know my stuff is safe and the people are great.
October 28, 2016
CubeSmart is very helpful and thorough. My visit was very pleasant. Store managers Brian and Phyllis and Julie were very helpful and made my transition very smooth. I highly recommend the N. Main branch and will continue doing business here.
July 20, 2016
I have used this facility for many years now Brian and Phyllis have always been extremely helpful and friendly. I really appreciate them. Great facility, always clean and well maintained.
July 9, 2016
Great customer service and great storage site it is very secure and is vary affordable I love it.
March 31, 2016
Since the 1st day contacting company, I have received adequate answers to all my questions. Truly business professional attitude towards me. Was informed of any future changes if needed.
October 22, 2015
Very friendly and helpful staff. Facility is always clean.
July 18, 2015
I was treated with respect. The staff explained everything and then help me setup the space I needed.
June 4, 2015
I reccomend Cubesmart to all my friends who are looking for the best storage facility in town .Every employee I have dealt with have been very pleasant and knowledgeable and the storage area is very secure,clean and safe and they even have an elevator .
October 23, 2014
Always great customer service. Great lighting and security.
September 27, 2014
Our family likes the convenience of being able to have storage units next to each other but most of all the price is reasonable and the manager, Brian is great! I really haven’t dealt much with the other staff, but I must admit that my limited experience with them was not as pleasant as with Brian. I haven't seen him lately, so I hope he's still around!? Of all the storage unit places we looked at, this was the cleanest and had the best value.
August 11, 2014
This place has been great. That's all I have to say :)