January 5, 2019
They have great people working for them I will use them all the time and I would recommend them to thank you
December 5, 2018
Manager S is excellent. She very friendly, helpful and professional. GT
November 18, 2018
Jennifer,Sade, John and everyone else was extremely helpful, went above and beyond with everything. Thank you again!
August 31, 2018
I would recommend cubesmart to my friends and family
August 27, 2018
I used Cubesmart for its location to store my daughter's dorm room items over the course of the summer. The facility was very clean and appeared to be well kept. My items were in great shape as I left them when I moved them out 3 months later.
August 19, 2018
The effort to fix the problem... the team delivers results every Saturday I may have a issue.
August 7, 2018
This Cube Smart facility was well kept an clean. The people are very professional and were easy to work with. The price of the unit was reasonable and they had many types of units to choose from. I would recommend this facility to anyone.
July 9, 2018
This place is close by and the best prices on the island.
June 25, 2018
Experience was good starting from the very beginning. Joshua was very professional & friendly, explained all details clearly & walked me through out the whole process. Only inconvenience was that the gate to enter the facility was not always functioning. Also it would be a plus if 24hr access is possible.
June 20, 2018
Storage facility was clean, well lit. Nothing exceptional, it’s just storage accommodations.
June 19, 2018
Great customer service and very clean facility. Would recommend to family and friends.
April 29, 2018
The Storage Facility itself was excellent, but there were security issues. There were people working on their cars in fhe facility off hours and I often saw folks that looked dangerous also wandering around off hours.
March 28, 2018
The staff was always so accommodating during a stressful time in my life. The premises was always clean. The staff always professional and polite. Jen and Sade thank you so mich with assisting me with two storage rooms quickly.
March 4, 2018
Storage facilities are clean and well-maintained. Security seems good with no issues. Staff are always courteous even if none seem empowered to make any decisions other than follow corporate procedures absolutely to the letter. It is expensive and unlike many other businesses seems to offer no specials, deals, discounts, or bonuses after the initial sign-up. Why not offer a discounted rate after 6 months, a year, 2 years, etc? Many businesses do this.
February 27, 2018
Not only was the gate to the inside loading facility broken but one of the 2 elevators was also out of commission for my final move. One other thing that was diss-appointing was the rate kept increasing every year I rented the storage space.
February 25, 2018
The staff was very professional and extremely helpful and friendly.
February 6, 2018
Awesome. my. Second time here and always clean and the truck service is very convenient the ladies arre. So nice
February 1, 2018
staff are always very helpful an friendly. to bad no one can get in on friday s around 1/2oclock.
November 25, 2017
Extremely convenient and accessible. Amazing managers, so helpful and understanding.
October 27, 2017
Good prices and great customer service. Phone service is excellent also for help with my account..
August 26, 2017
this is an easy facility to get into staff members were very patient with me and helping me and getting all the storage places I need for my mom's thank you
August 5, 2017
customer service was excellent. sade was very helpful.
March 20, 2017
Jennifer & Anthony provide such great service. They are very professional, courteous & personable. I'm always greeted by name with a smile. I don't know the other female employee well but had a pleasant experience when I dealt with her over the phone once.
February 10, 2017
Cubesmart storage facility on richmond terrace in staten island is a great facility,it is clean and good security is good and the staff is friendly and there to help you
October 21, 2016
A wonderful..... Understanding..... and Safe Place to Rent a Unit Space from..... Just for One Exception: STOP going up on your Prices! Your Prices Start Very Affordable & Reasonable.... But Once an Individual been in there for a Moment.... Use guy's Start to Jack Up the Price on them.... Making it Very Unaffordable to and HARD Manage at that point... Cube Smart is One of the Best Storges Units around I Must Say... But to remain as Such..... Continue Too Work with the People.... NOT AGAINST THEM!
September 25, 2016
I love this company. Great customer service and such good management.
September 18, 2016
Jen and Anthony are the best. Always have a simile and they try to help. Sometimes there off showing other units to people and they can't be in the office. When this happens they apologize.
August 27, 2016
I appreciate the courteousness, the patience and the understanding the managers have had with me over the years. You have been great. Keep up the good work.
July 31, 2016
The staff are very polite and storage area are very clean and spacious.
June 8, 2016
everything was clean and the staff was very helpfull
May 22, 2016
I've had a storage unit here for almost 2 years now to store some household items I don't have room for in my studio apartment. I am happy I chose to store my things with Cubesmart because the building is clean, the staff is incredibly friendly especially Anthony and Jennifer. They are always happy, cheerful and very helpful. Excellent customer service and the prices are reasonable. I would definitely recommend this self storage to anyone who needs extra space at a reasonable price
May 17, 2016
This place is very consistent. The facility is always clean, the hours of operations are convenient and the staff is very pleasant.
May 5, 2016
Wonderful staff, very helpful, personable, and nice. I'm always greeted with a warm smile. I love the long access hours, so convenient. And I like that I always see someone cleaning the facility.
April 17, 2016
Great storage facility kept clean ample space nicely kept securely good lighting many units available in a 4 story space in a remote area of Staten island generally no rpblems at all and unit is large enough to contain my stuff and the lock provided is very secure.In general I am satisfied with the service provided albeit the price maybe a little bit steep.
April 3, 2016
Great customer service. Safe and affordable storage facility located in Staten Island. They are also very understanding and an A ++ business.
January 2, 2016
As soon as I stepped into the office of the Cube Smart facility (Staten Island) I was overcome with a smell of fresh cut flowers and two of the most professional ladies I have ever met. I sat with Nicole the Manager and she was extremely informative and helped me choose the best unit for my needs and my budget. My initial experience was so positive that I immediately knew I was going to rent a Unit from your company before I even looked at them. Please keep up the good work ...your customer service is amazing and your facility is very clean.
November 3, 2015
Thanks to Ms. Fox.. I didn't feel like I was renting a storage.. More I was gaining a closet off my extended Living room. Ms. Fox was extremely knowable and made the rental process go very smoothly. She answered all my questions and made me feel as if I was at home. Ms. Fox also emailed me my rental agreement and assisted me in setting up auto pay so that I won't have a problem if there was a delay in payment. The best part is Cube Smart is located a few blocks from my house. There are so many options at Cube Smart .. as i need to charge my wheelchair and I have the option of having electricity in my unit. (fee's apply) (Un heard of with other storage places) There is also a truck that can be rented..for a nominal cost.
October 5, 2015
This is a very well maintained storage facility. The staff is very helpful and efficient. I visited one other storage facility on Staten Island and was immediately turned off by the shabby appearance and less than enthusiastic welcome I received. Good staff, great facility.
May 22, 2015
Only been there for a couple of months and the service has been great every time i go there.. the staff is very professional and helpful whenever there is a problem.. love that place!!!
March 18, 2015
Excellent Customer Service, great prices, excellent location
February 26, 2015
I Love CubeSmart, Clean, Secure & Nice Staff too!! I especially love that it's only 5 minutes away from my home....
February 11, 2015
I've never had any problems the staff is very helpful and friendly.
September 25, 2014
Very happy to do business with cube smart, good location and safe. One suggestion, there should be a notice stating that you can't get out of the facility after 10pm.
September 9, 2014
Hands down the absolute best storage facility in NYC. The staff is top notch, Facility is clean and convenient, and the prices are unmatched. I would definitely recommend this place to anyone!
May 23, 2014
Staff was extremely helpful and very polite. We were able to get our paperwork squared away and our belongings moved in with ease, despite having a newborn baby in tow the day we moved in. THANK YOU for making the process so easy. We have stored with several facilities before - these rates are more affordable and your staff is much more personable!
May 10, 2014
i would reccomend the facilities to anyone. have been with cube smart for 7 months and have great coneinience on getting in and out when nessecary.
April 6, 2014
Clean, Safe, GREAT FRONT OFFICE STAFF, New facility
February 25, 2014
like the hours and like that is gated facility, easy access
February 21, 2014
This was the third storage facility we visited on Staten Island and were most impressed with CubeSmart. Anice, the manager, went above and beyond in answering all of our questions and showed us a few units. The price was right as was the location of the unit we took. Nice long hours to access our belongings too.
January 11, 2014
This facility is very clean and very accessible for cars and trucks. I recommend this facility.
October 3, 2013
THERE IS NO OTHER LIKE CUBE SMART, THE BEST AROUND
July 28, 2013
I was always afraid to store my things away from my home but since using CubeSmart I find my things are very safe and secure