Reviews of This Facility

Great faclity

Star rating 5 out of 5

January 5, 2019

They have great people working for them I will use them all the time and I would recommend them to thank you

Excellent Manager, professional staffs very clean and well organized.

Star rating 5 out of 5

December 5, 2018

Manager S is excellent. She very friendly, helpful and professional. GT


Star rating 5 out of 5

November 18, 2018

Jennifer,Sade, John and everyone else was extremely helpful, went above and beyond with everything. Thank you again!

Great self storage facility

Star rating 5 out of 5

August 31, 2018

I would recommend cubesmart to my friends and family

Clean Faciity

Star rating 5 out of 5

August 27, 2018

I used Cubesmart for its location to store my daughter's dorm room items over the course of the summer. The facility was very clean and appeared to be well kept. My items were in great shape as I left them when I moved them out 3 months later.

Great team, great location.... great service!

Star rating 5 out of 5

August 19, 2018

The effort to fix the problem... the team delivers results every Saturday I may have a issue.

Nice Facility

Star rating 5 out of 5

August 7, 2018

This Cube Smart facility was well kept an clean. The people are very professional and were easy to work with. The price of the unit was reasonable and they had many types of units to choose from. I would recommend this facility to anyone.

Great people

Star rating 5 out of 5

July 9, 2018

This place is close by and the best prices on the island.

Great, affordable Facility

Star rating 5 out of 5

June 25, 2018

Experience was good starting from the very beginning. Joshua was very professional & friendly, explained all details clearly & walked me through out the whole process. Only inconvenience was that the gate to enter the facility was not always functioning. Also it would be a plus if 24hr access is possible.

Convenient, reasonably priced, clean. Overall Good

Star rating 4 out of 5

June 20, 2018

Storage facility was clean, well lit. Nothing exceptional, it’s just storage accommodations.

Nice people and clean facility

Star rating 5 out of 5

June 19, 2018

Great customer service and very clean facility. Would recommend to family and friends.

Very Good Self Storage Facility

Star rating 4 out of 5

April 29, 2018

The Storage Facility itself was excellent, but there were security issues. There were people working on their cars in fhe facility off hours and I often saw folks that looked dangerous also wandering around off hours.

Great Fscility.

Star rating 5 out of 5

March 28, 2018

The staff was always so accommodating during a stressful time in my life. The premises was always clean. The staff always professional and polite. Jen and Sade thank you so mich with assisting me with two storage rooms quickly.

Great storage, courteous staff, tad expensive, & no bonuses for longtime customers

Star rating 4 out of 5

March 4, 2018

Storage facilities are clean and well-maintained. Security seems good with no issues. Staff are always courteous even if none seem empowered to make any decisions other than follow corporate procedures absolutely to the letter. It is expensive and unlike many other businesses seems to offer no specials, deals, discounts, or bonuses after the initial sign-up. Why not offer a discounted rate after 6 months, a year, 2 years, etc? Many businesses do this.

It was inconvenient to have the gate door broken for our move out. The loading dock was OK but because it was raining it was not ideal.

Star rating 4 out of 5

February 27, 2018

Not only was the gate to the inside loading facility broken but one of the 2 elevators was also out of commission for my final move. One other thing that was diss-appointing was the rate kept increasing every year I rented the storage space.

The storage facility was great

Star rating 4 out of 5

February 25, 2018

The staff was very professional and extremely helpful and friendly.


Star rating 5 out of 5

February 6, 2018

Awesome. my. Second time here and always clean and the truck service is very convenient the ladies arre. So nice

nice n frendly

Star rating 4 out of 5

February 1, 2018

staff are always very helpful an friendly. to bad no one can get in on friday s around 1/2oclock.

Amazing storage facility!

Star rating 5 out of 5

November 25, 2017

Extremely convenient and accessible. Amazing managers, so helpful and understanding.

Definitely Recommend

Star rating 5 out of 5

October 27, 2017

Good prices and great customer service. Phone service is excellent also for help with my account..

this is an easy facility to get into

Star rating 5 out of 5

August 26, 2017

this is an easy facility to get into staff members were very patient with me and helping me and getting all the storage places I need for my mom's thank you

good storage space

Star rating 4 out of 5

August 5, 2017

customer service was excellent. sade was very helpful.

Great Service

Star rating 5 out of 5

March 20, 2017

Jennifer & Anthony provide such great service. They are very professional, courteous & personable. I'm always greeted by name with a smile. I don't know the other female employee well but had a pleasant experience when I dealt with her over the phone once.

Cubesmart is,a great storage unit facility and prices are great

Star rating 4 out of 5

February 10, 2017

Cubesmart storage facility on richmond terrace in staten island is a great facility,it is clean and good security is good and the staff is friendly and there to help you

I Love Cube Smart on Richmond Terrace.... Staten Island, New York!

Star rating 5 out of 5

October 21, 2016

A wonderful..... Understanding..... and Safe Place to Rent a Unit Space from..... Just for One Exception: STOP going up on your Prices! Your Prices Start Very Affordable & Reasonable.... But Once an Individual been in there for a Moment.... Use guy's Start to Jack Up the Price on them.... Making it Very Unaffordable to and HARD Manage at that point... Cube Smart is One of the Best Storges Units around I Must Say... But to remain as Such..... Continue Too Work with the People.... NOT AGAINST THEM!

Great company

Star rating 5 out of 5

September 25, 2016

I love this company. Great customer service and such good management.

Jen and Anthony are the best at the Staten Island store

Star rating 5 out of 5

September 18, 2016

Jen and Anthony are the best. Always have a simile and they try to help. Sometimes there off showing other units to people and they can't be in the office. When this happens they apologize.

Great storage facility

Star rating 5 out of 5

August 27, 2016

I appreciate the courteousness, the patience and the understanding the managers have had with me over the years. You have been great. Keep up the good work.

Very professional

Star rating 5 out of 5

July 31, 2016

The staff are very polite and storage area are very clean and spacious.


Star rating 5 out of 5

June 8, 2016

everything was clean and the staff was very helpfull

A+ self storage facility!

Star rating 5 out of 5

May 22, 2016

I've had a storage unit here for almost 2 years now to store some household items I don't have room for in my studio apartment. I am happy I chose to store my things with Cubesmart because the building is clean, the staff is incredibly friendly especially Anthony and Jennifer. They are always happy, cheerful and very helpful. Excellent customer service and the prices are reasonable. I would definitely recommend this self storage to anyone who needs extra space at a reasonable price

This facility is amazing!!

Star rating 5 out of 5

May 17, 2016

This place is very consistent. The facility is always clean, the hours of operations are convenient and the staff is very pleasant.

Great place

Star rating 4 out of 5

May 5, 2016

Wonderful staff, very helpful, personable, and nice. I'm always greeted with a warm smile. I love the long access hours, so convenient. And I like that I always see someone cleaning the facility.


Star rating 5 out of 5

April 17, 2016

Great storage facility kept clean ample space nicely kept securely good lighting many units available in a 4 story space in a remote area of Staten island generally no rpblems at all and unit is large enough to contain my stuff and the lock provided is very secure.In general I am satisfied with the service provided albeit the price maybe a little bit steep.

Great service all around

Star rating 5 out of 5

April 3, 2016

Great customer service. Safe and affordable storage facility located in Staten Island. They are also very understanding and an A ++ business.

Pleasantly Surprised

Star rating 5 out of 5

January 2, 2016

As soon as I stepped into the office of the Cube Smart facility (Staten Island) I was overcome with a smell of fresh cut flowers and two of the most professional ladies I have ever met. I sat with Nicole the Manager and she was extremely informative and helped me choose the best unit for my needs and my budget. My initial experience was so positive that I immediately knew I was going to rent a Unit from your company before I even looked at them. Please keep up the good work ...your customer service is amazing and your facility is very clean.

Livingroom extension

Star rating 5 out of 5

November 3, 2015

Thanks to Ms. Fox.. I didn't feel like I was renting a storage.. More I was gaining a closet off my extended Living room. Ms. Fox was extremely knowable and made the rental process go very smoothly. She answered all my questions and made me feel as if I was at home. Ms. Fox also emailed me my rental agreement and assisted me in setting up auto pay so that I won't have a problem if there was a delay in payment. The best part is Cube Smart is located a few blocks from my house. There are so many options at Cube Smart .. as i need to charge my wheelchair and I have the option of having electricity in my unit. (fee's apply) (Un heard of with other storage places) There is also a truck that can be rented..for a nominal cost.

Good Staff - Excellent Facility

Star rating 4 out of 5

October 5, 2015

This is a very well maintained storage facility. The staff is very helpful and efficient. I visited one other storage facility on Staten Island and was immediately turned off by the shabby appearance and less than enthusiastic welcome I received. Good staff, great facility.

Love CubeSmart!!

Star rating 5 out of 5

May 22, 2015

Only been there for a couple of months and the service has been great every time i go there.. the staff is very professional and helpful whenever there is a problem.. love that place!!!

Excellent Customer Service

Star rating 5 out of 5

March 18, 2015

Excellent Customer Service, great prices, excellent location

Amazing Storage Facility!

Star rating 5 out of 5

February 26, 2015

I Love CubeSmart, Clean, Secure & Nice Staff too!! I especially love that it's only 5 minutes away from my home....

I'm satisfied 100%

Star rating 5 out of 5

February 11, 2015

I've never had any problems the staff is very helpful and friendly.

Great place, friiendly and caring

Star rating 5 out of 5

September 25, 2014

Very happy to do business with cube smart, good location and safe. One suggestion, there should be a notice stating that you can't get out of the facility after 10pm.

Awesome facility!

Star rating 5 out of 5

September 9, 2014

Hands down the absolute best storage facility in NYC. The staff is top notch, Facility is clean and convenient, and the prices are unmatched. I would definitely recommend this place to anyone!

Moved in with ease...with newborn in tow!

Star rating 5 out of 5

May 23, 2014

Staff was extremely helpful and very polite. We were able to get our paperwork squared away and our belongings moved in with ease, despite having a newborn baby in tow the day we moved in. THANK YOU for making the process so easy. We have stored with several facilities before - these rates are more affordable and your staff is much more personable!

Awesome facilities with great staff

Star rating 5 out of 5

May 10, 2014

i would reccomend the facilities to anyone. have been with cube smart for 7 months and have great coneinience on getting in and out when nessecary.

One of the best storage facilities on S.I.

Star rating 5 out of 5

April 6, 2014

Clean, Safe, GREAT FRONT OFFICE STAFF, New facility

great gated facility with great hours

Star rating 5 out of 5

February 25, 2014

like the hours and like that is gated facility, easy access

Such a difference

Star rating 5 out of 5

February 21, 2014

This was the third storage facility we visited on Staten Island and were most impressed with CubeSmart. Anice, the manager, went above and beyond in answering all of our questions and showed us a few units. The price was right as was the location of the unit we took. Nice long hours to access our belongings too.

Easily accessible for cars; great storage facility

Star rating 5 out of 5

January 11, 2014

This facility is very clean and very accessible for cars and trucks. I recommend this facility.

The Leader in Storage !

Star rating 5 out of 5

October 3, 2013


Easy to get to and Great facility

Star rating 5 out of 5

July 28, 2013

I was always afraid to store my things away from my home but since using CubeSmart I find my things are very safe and secure