January 18, 2019
Been with CubeSmart for several years with no problems
October 15, 2018
I've used two other storage companies and CubeSmart was by far the best. Their facility is well kept, customer service was always at the highest standard. I would use them again in a heartbeat.
September 27, 2018
I love this location because management is very helpful and really does a great job
September 20, 2018
I love the facility I found a much cheaper rate for the same size, my husband got to use his veteran discount
July 21, 2018
i had my things there for 3 weeks and moved into my place amd they were awesome... Very good customer service... I would store with them again
July 7, 2018
Very easy and user-friendly facility Location is perfect distance from my home. Facility is clean and well managed
June 29, 2018
This is a wonderful facility. The staff is so professional. I would highly recommend this facility to friends and family. It is so convenient for me. The staff clearly explained and showed you the unit you were using.
June 6, 2018
Great, Good, Happy Love Everything about my Unit. Manager waited until I got off work it was after closing. He was sick but stayed and was VERY Professional.
June 4, 2018
I like the storage facility and the staff is very friendly and helpful.
May 27, 2018
Will recommend to friends and I would definitely use them again if needed
April 25, 2018
Love the service and facility. The unit was easy to get to and clean
March 26, 2018
In this country of capitalism, a lot of times people are made to feel like just a number. But, I feel like a person at this particular business. It is as if they truly care and want the customers to know that they are valued. Its a first for me in this area and I like it.
March 23, 2018
The staff member that was there when I moved in was very helpful and friendly! She stayed a little longer so that I could move all of my things in and I appreciated that.
February 12, 2018
Overall service is great! Great Customer service, Very good security and the facility is always kept clean.
January 20, 2018
However, the manager would not comply with my assistance. Therefore, I will be writing headquarters for assistance.
September 6, 2017
Kind, friendly and knowledgeable staff! I feel confident and safe having my items stored at this location. SALUTE to Lacy Rose for superior customer service! I'll refer anyone I know about the CubeSmart Brand.
September 3, 2017
Jeffrey and Kema are some of the friendliest customer service representatives I have every had the pleasure of working with doing property storage. They made the entire process seamless and worry free. The Clinton location is very clean and well kept. I was impressed with the level of service and cleanliness of everything. The only area of improvement that I can point out is that the left side front gate does stick and is sometimes non-responsive to the access code. I watched as Jeffrey had to hop off the cart while giving me a tour and push the gate to get it to "unstick" so we could enter. A minor improvement to an excellent establishment. I love Cube Smart!!!
April 28, 2017
The managers are friendly and courteous. The facility is in a convenient location for me
March 5, 2017
Very good customer service; your agent went out of way to service me. I appreciate the security features; for this, I feel at ease at storing everything at your site. Overall, I think that the site is very good in all areas of customer service, cleanliness, convenience and security. Thanks for being available.
December 27, 2016
To the Headquarters: My main issue is with headquarters. Specifically, by not accepting check payments online and only credit card payments, you limit payment options. Also, you dog the customer for payments when making payment within 7 days of due date and lock me out of the storage facility...really? I do not appreciate the recent increases in storage costs without any advance notice. Use your automation and efficiency to benefit the customer so that they can plan accordingly. To the local storage facility in Clinton: your service is fine. The manager there, Ky, was excellent.
December 4, 2016
Great storage facility and even greater customer service.
November 15, 2016
price is little costly for the space, need a promotion......
October 16, 2016
Kai was extremely helpful to me and my experience was so positive. I would recommend this facility to anyone needing a storage!!!
October 4, 2016
I love the location, storage size and flexibility offered by CubeSmart.
September 26, 2016
This was my initial visit with Cubesmart and It was wonderful and I will be using Cubesmart from this point on!! Thank Lacy!!
September 6, 2016
The location is very clean and their customer service is stellar.
September 1, 2016
Great service, very clean and well maintained. Love the set-up
June 22, 2016
The staff, especially, Kai, is great. Excellent customer service!
February 23, 2016
I have had a unit for over 2 years and have always received great customer service. The facility is always clean pull carts are always available and I have never had any issues. The price on the unit is excellent as well especially compared to uhaul. Climate controlled in door units with secured keypad access . Excellent over all. Thanks Cubesmart.
January 10, 2016
I want to share the awesome service provided by Ky and her team at the Clinton Self Storage facility. I am a stickler for customer service, when is below standard and exceedingly above standard, I am the customer who makes it known to management. I've been a customer at this facility for some years, even before it became a Cube Smart. Ky and her team go out of the way to ensure I have a great customer experience. I have to admit, I always pay after the 1st and they diligently reach out to remind me of the late fee deadline by phone and text. I have also gone from three to one units over time and Ky has always been most accommodating with each move. The level of customer service Ky and her team provides should be the benchmark for all your locations! They are awesome!
July 4, 2014
The staff has always been really friendly and professional. The grounds are always well kept and I feel safe knowing that my possessions are well protected and easily accessible. I highly recommend this location.
June 28, 2014
I have had a very good experience this far with CubeSmart. I like that I can make payment arrangements with the manager before my payment is due since I usually do not get paid until after my due date. I love that fact that the smaller units are indoors behind a door with a keypad which is behind the locked gate. My only wish is that I could enter my unit after 10pm. I feel as though I have my code so it should be accessible to me whenever I need to get to my items.
March 6, 2014
I simply have no problems with billing or customer service.