February 20, 2019
Since your website has changed I am no longer able to review/view and print my monthly payment invoices. This is a hassle, now I must email each month to obtain it. Service response is good, thanks! But it seems like extra work for your team to do when it used to be available on the website.
November 25, 2018
Very helpful and friendly staff. We plan to store our belongings with them for years.
November 23, 2018
We’ve always received such great service from staff at our Cubesmart location. Always eager to give a helping hand when you need one. Same is true at corporate level. Pleasant and efficient customer service on the phone as well.
November 15, 2018
I alerted the manager that I only needed to rent for less than a week since my son's HOA did not allow parking my RV in his driveway. I have since received emails stating that I owed a balance on my rental space. If there is a minimum rental time this should be explained to customers before they rent. My only gripe!! I contacted the facility by phone and was removed from the system.
November 11, 2018
The staff has been prompt and corteuos , including the customer service number. I am satisfied and recommend Cubesmart.
November 8, 2018
Needed a storage facility and this place hit the spot. It free use of thr moving truck will be huge when we unload the units. Highly recommended.
October 29, 2018
We loved CubeSmart self storage. Frank was great in helping us get set up and helping us with anything that came up during our time using their service. The location we were at was very convenient and met our needs with both large and small environmentally controlled units. We'll be back whenever we need additional storage!
October 9, 2018
In the middle of summer when the temperature reaches 100 degrees and I need something from storage I can always count on a cool storage. Every one of the personnel is great and ready to help you when you need them.
October 8, 2018
I would like to thank the staff at this location because they went above and beyond my expectations helped so much to accommodate my needs thanks cubesmart
September 30, 2018
Storage facility is clean and well maintained. The managers are friendly and accommodating to individual needs. Will recommend to anyone.
September 28, 2018
I have used this facility multiple times for short and long self storage times. The personnel is great to work with and if you had any question they were there to assist. i recommend this location for anyone in the Katy area.
September 19, 2018
The storage facility is clean and safe. I felt comfortable leaving my things there without a worry.
July 17, 2018
Great staff always friendly and very helpful I would recommend to anybody!
June 13, 2018
Mr. Scalzo did a great job assisting me with the entire time I was working in Houston. The storage unit was the perfect size, unit was clean, service was very professional. Great experience, thank you.
March 18, 2018
Good experience. Easy in easy out, never any problems.
March 1, 2018
The storage facility and personnel were very good. No complaints at all. Our biggest was the increasing cost of the monthly fees. Paying $190 a month for an A/C 10X10, was just too expensive for us.
January 9, 2018
Was happy until the price increase especially after a flood where I lost a lot of my stuff.
September 21, 2017
The service is great and you have many options to choose from. I made an online reservation and immediately I got a phone call to follow up. Customer Service is great!!
August 24, 2017
Customer service is outstanding, straightforward and prompt
December 21, 2016
We just moved in, thus far a great experience, great people
December 13, 2016
Office personnel provided great assistance from the start. Great on-line assistance.
November 26, 2016
Easy process in reserving, free one time moving truck, and great assistance when needed. Would recommend to others!
October 3, 2016
Good price, super clean and secure plus great friendly service!
May 18, 2016
Randy was friendly showing us around. We looked other places came back to this location and signed up right away. Been using storage here for 5 months and it is clean and always friendly.
April 15, 2016
Awesome experience! I was helped quickly and all my questions were answered.
March 31, 2016
All ways courteous, helpfull personel. Clean secure facilities.
June 27, 2014
I am overall satisfied with the managers help and access to cube. Area is kept clean.