Reviews of This Facility

Amazing management and staff great place period !

Star rating 5 out of 5

June 21, 2020

Just super friendly and helpful staff manager is on point building well kept all is amazing

My first storage unit.

Star rating 5 out of 5

May 13, 2020

I felt it was time to get a storage unit after my mother passed. I was left with a lot of her things as well as my own. A friend of mine recommended CubeSmart since she had a unit there.


Star rating 5 out of 5

November 2, 2019

Great services wonderful staff nice dsize unit my unit however is costing me far too much and i don't know what i am going to do because i really need it and i have been a steady paying custpomervfor many years

Outstanding Management

Star rating 5 out of 5

October 3, 2019

Amazing staff and management, always available to help when needed. The facility is in great condition and I feel as though my items are safe here. Parking is quite a challenge, but I managed.

service great. storage great.

Star rating 4 out of 5

July 20, 2019

The service is great every time I have interacted with them, on site and over the phone. The storage facility is clean and well lit. The people are great.

Great staff!!!

Star rating 5 out of 5

May 18, 2019

My experience with this location was amazing. Everyone was so helpful and friendly.

5 Stars!

Star rating 5 out of 5

May 1, 2019

Everything was exactly as advertised including the free month. Thank You!


Star rating 4 out of 5

April 9, 2019

Great....clean....nice staff......staff nice......

Derek was very helpful and recommend CubeSmart

Star rating 5 out of 5

January 12, 2019

CubeSmart has a wide selection of storage units they are willing to work with you to secure your things. It gave me peace of mind knowing my things would be secure. I was happy with the price and help that Derek gave me at the Fort Lauderdale, Forida store.

Pleasant Surprise

Star rating 5 out of 5

December 2, 2018

This was my first time ever renting a storage unit. I was so pleased with the customer service and the cleanliness of the facility. Thanks!

Great now that access hours are expanded.

Star rating 4 out of 5

November 21, 2018

Has a convenient location with good access hours. Good place.

Wonderful experience!

Star rating 5 out of 5

November 7, 2018

I purchased my unit quite a few years ago. Left the area, always paid my rent, and everytime I came back to my unit everything was as I left it! Meaning, clean, no mold, no vermin, very nice. Derrick has always been a great help over the past few years and I appreciate all he has done for the place.

Great Facility and Staff

Star rating 5 out of 5

November 2, 2018

The manager was very helpful and had such a great personality. He was always eager to assist with anything and wanted to be of service. I’m surprised he hasn’t been given a raise or moved to a higher position. I have never been helped by someone who is so passionate about the satisfaction and needs to the customer. Great job!

Managers were very helpfut all the time

Star rating 5 out of 5

September 16, 2018

Front desk people were very helpful. Very clean and convenient. Easy move in and move out.

The manager

Star rating 5 out of 5

August 20, 2018

I forgot the manager name he was a great gentlemen in I will def rent from you and the future

Great expereince all around

Star rating 5 out of 5

August 9, 2018

Costumer service is outstanding... They will do anything to get yu satisfy! Great experience and very happy!

The best storage facility we have ever rented from!

Star rating 5 out of 5

August 5, 2018

The customer service at this facility is amazing! We have rented at many facilities and this Cube Smart by far is the best. The manager, Derrick, always goes the extra mile for the customer. This is something that not many businesses do anymore. I would highly recommend this facility!!

Renting unit from here for several years and it has been a very positive experience.

Star rating 5 out of 5

August 1, 2018

Derrick the GM is extremely professional, attentive and addresses concerns and needs in a timely efficient manner. He goes beyond in customer service. Unit is perfect for my needs and affordable.

Great Staff and Storage Option

Star rating 5 out of 5

July 17, 2018

Unfortunately the price spiked after two years and there were cheaper options nearby for similar size storage. Otherwise I would have stayed!!!

Awesome self storage

Star rating 5 out of 5

July 10, 2018

I had the best experience there, awesome people, they were very helpful and the storage was very clean and safe!

Great self-Storage facility. Various size units.

Star rating 5 out of 5

July 10, 2018

Good SERVICE. Friendly and knowlegable. GOOD hours.

Great Service

Star rating 5 out of 5

July 3, 2018

Customer Service was great. Came in on a Sunday morning forgot my code no issue help me right away. Very clean.


Star rating 5 out of 5

May 17, 2018

Everyone is very attentive and help any way they can. I really like the layout of the facility. The covered drive-in area is really a great idea. Why the new CubeSmart across the street doesn't have it is nuts. I would never use that facility. All in all I am happy with my choice, thanks to everyone on Staff. Sincerely yours, Trader

Great Staff - Great Facility

Star rating 5 out of 5

May 7, 2018

Free truck - nice unit - great staff. Does the trick.


Star rating 4 out of 5

May 1, 2018

Cubesmart is a very pleasant storage facility and the workers are great also.

Derek is a pleasure to work with!

Star rating 5 out of 5

April 30, 2018

2nd time using Cubesmart at this location and will use them again when I need to.

I was trully thsnkful to have storage here!

Star rating 5 out of 5

April 26, 2018

Derrick and the storage reps are super nice. I love that they treat you with respect. The storage units are huge and the building has extreme cold ac. I have storaged with CubeSmart for 6 months since the last huricane. I couldn't have been any happier anywhere else. 5 star treatment and 5 star customer service. I will storage again in the future. Well recommended. I almost didnt want to take my things out of storage when I bought my house.


Star rating 5 out of 5

April 13, 2018

Awesome. Very professional and very helpful. Great staff

Great customer service

Star rating 5 out of 5

March 6, 2018

Great customer service and very friendly. Derick was great and very helpful.

A Great Store Manager makes for a Great Self Storage Facility!

Star rating 5 out of 5

February 21, 2018

My husband & I met & befriended Derrick the store manager, when we first started renting our storage space. He's very professional, friendly & customer service-oriented & always goes above & beyond to assist. Derrick is the BEST!!!

Excellent overall

Star rating 5 out of 5

February 12, 2018

Great customer service, clean and well lit facility. Easy access to unit and very secure. Had the space for over one year and had no issues at all. Moving out was easy too!!!

Great customer service and well secured facility

Star rating 5 out of 5

February 5, 2018

Great customer service and well secured facility with easy access!

great experience

Star rating 5 out of 5

September 20, 2017

the entire move in experience was handled great by all of the staff! thanks!

First Class Service

Star rating 5 out of 5

March 3, 2017

I have been a customer here since this facility first opened. I work in the customer service sector of the hospitality industry, and I can say in my professional opinion, these people are first-rate.

Very safe. Very secure. Excellent customer service.

Star rating 5 out of 5

February 12, 2017

Gus and his team go overboard to provide a clean safe storage facility with excellent customer service. Luis and Caitlyn are new to this store but are a welcome addition. Hopefully they will be around for some time.


Star rating 5 out of 5

January 13, 2017

Aside from having great customer care, location and prices, I was very impressed with the security of myself and my belongings.


Star rating 5 out of 5

January 3, 2017

The staff, Gus and Luis make you feel like family. They go out of their way to take care of any kind of problem. 5 STAR

Nice place

Star rating 5 out of 5

October 1, 2016

A+ Mgr was a lot of help. Eugene, lots of patience

Good Facility

Star rating 4 out of 5

July 15, 2016

Don't like the fact that there are fees for online and phone payments this is a hassle and inconvenience sometimes people can't make it to the office.

Nice facility-affordable-no bait and switch-friendly staff

Star rating 4 out of 5

June 1, 2016

The only shortcoming for me is the hours of access. I store my AV equipment there to include large speakers and after an event, it would be more convenient to have access after my event concludes so that I can offload the equipment instead of having to make a trip the next day to offload the equipment when I am more likely to be without any assistance.

Clean & neat. Great service, BUT ? price practices.

Star rating 4 out of 5

May 24, 2016

Prices hikes every few months with less than satisfactory explanation. Plus, CubeSmart down the road has significantly lower price for exact same unit on ground floor. In other words, the price they offer is the price I signed up with at this store before all the hidden price hikes. So beware!

great staff

Star rating 5 out of 5

May 18, 2016

very helpful staff and it was a huge plus they provide a moving van. much better prices than the competition.

Staff are top notch

Star rating 5 out of 5

April 9, 2016

Derrick and Gus are amazing, I'm very happy with the service that I receive here. Only thing I don't like are the hours because I work nights and that restricts my ability to access the cube but I also know that my things are safe. I can always call ahead to extend the hours to get into my cube if I need to. Aside from the hours, 5 stars.

Great self storage facility

Star rating 5 out of 5

January 11, 2016

Can't say enough on how nice and friendly Michael Diez is and his co-worker, and so very helpful...gets out of his way to help and inform you on everything. He thinks in advance and answers questions you did not think of asking. He took time to show us everything we need to see and made us feel very welcome. Not every day that you see people as nice as him. The place is very clean, felt safe, many carts available and the price is right. Would definitely recommend this place.

Excellent security and customer service.

Star rating 5 out of 5

December 17, 2015

I chose this facility because of the convenient location. On my first visit I was impressed with the security features. The longer I am there the more impressed I am by the staff and all of the services Cube Smart offers.

Should have discovered this company years ago!

Star rating 5 out of 5

November 21, 2015

While it’s extremely rare for me to write an on-line review of any kind for any business (positive or negative), having booked a storage unit and moving truck just today at CubeSmart, it was time. Never have I received such impeccable and timely service from ANY company like I did today! Mr. Michael Diez, General Manager at the 901 NW 1st Street location in Ft. Lauderdale, would be a highly sought-after trainer for any company looking to improve its customer service standards. In fact, I currently have another storage unit at a competitor facility and look forward to moving those possessions to CubeSmart in the days to come. Get this…the rental rates and free use of a rental truck were “off the charts"! So moving forward, you can bet I will cheerfully be “walking promotion” for CubeSmart! I congratulate Mr. Diez and CubeSmart for working hard to earn such a glowing and sincere review from me. It’s so refreshing to find a company that does not use deceptive customer service marketing slogans to make their money. In conclusion, take it from me and experience for yourself…if you are in the market for a clean, convenient and secured storage company, let CubeSmart show you how they will truly appreciate your business, as well.

Very good storage facility

Star rating 4 out of 5

October 23, 2015

Great place I just wish their self service hours were longer.

Consistency at a price you can't beat

Star rating 5 out of 5

September 28, 2015

I have had three storage rooms in NYC and 2 in Florida all with different storage companies. I still have one room in NYC at another Cubesmart facility and added a new one in Florida when I moved. I had had a room at a different company but the room got dusty, musty and filled with nasty critters. The "inside unit" was still technically outside. I love that all the Cubesmart facilities are truly climate controlled, have the same security process, have great customer service and you can find a room perfect for what you have at a great price instead of paying extra for room you don't need! I would definitely recommend Cubesmart to anyone who just needs that extra closet/ storage space.

Great self storage and great staff!

Star rating 5 out of 5

September 1, 2015

This is our first time using a storage facility and we are very pleased with CubeSmart! The ease, the location and the staff is great and very helpful!

Great facility and even better staff

Star rating 5 out of 5

March 31, 2015

The service was beyond expectation fast courteous and professional

Our self storage is wonderful

Star rating 4 out of 5

August 27, 2014

After pre-booking at another cubesmart facility and arriving there and finding dirty conditions with no light, the wonderful customer service agent helped us find another cubesmart. Where we wound up is fabulous!! The staff is wonderful, cheerful and very helpful. The conditions are clean and there is plenty of light. Albeit - the prices are a bit high, though everything in MIami and Ft. Lauderdale is overpriced. I like the facility and the carts available for helping to move in. Once they finish fencing it in - the hours of operation will be better. Until then, its kind of limited hours, but worth it for the security, cleanliness and staff.

Great customer service!

Star rating 5 out of 5

August 4, 2014

Gus was very helpful in helping me obtain this unit. He is very knowledgeable of the product, very friendly and professional. Thank you Gus for all your assistance and patience. He truly went above and beyond in helping me to decide on the right size unit and explaining the payment options.

Very please with this storage facility

Star rating 4 out of 5

July 18, 2014

This storage facility is great! Its super close to my job and house. The workers are friendly easy to unload your car and load into the elevator . Storage unit is clean and has AC!

Great all around

Star rating 5 out of 5

March 13, 2014

Great Storage. Use of truck. Convenient facilities. Great people.