August 8, 2018
The manager should have better people skills with her staff. On both my move in and my move out she chastised the young man in front of customers. I thought it was rude and unprofessional.
July 27, 2018
reason I left is the rent price kept going up too frequently
July 14, 2018
I didn’t like the price increase and I wasn’t there long. Also I’m covered on my own insurance for everything and I don’t like being forced to buy yours.
July 9, 2018
I rented a storage unit from Cube Smart 4 years ago, when my sister passed. I needed a place to store her belongings until I could decide what to do with them. Cube Smart is near my home. It is climate controlled and very clean. The staff members have ALWAYS been helpful and welcoming when I would go in for whatever reason - to pay my bill, to ask questions... When I first went there, the staff member took me around to look at several different sizes of units and helped me figure out which would be the right size for my needs, and he was right on point. The security is great!!! They have cameras watching all of the areas and floors at all times. I felt very safe when I had to go to my unit alone. I would definitely recommend this facility on Beech Road in Temple Hills to anyone needing a storage unit, from small to large. Thank you Cube Smart!!!
July 7, 2018
I love that the customer service was very helpful.
July 7, 2018
I had a great experience with this storage facility. Excellent customer service!
July 6, 2018
The staff at the storage unit I use are very personable, professional and knowledgeable. I really enjoy doing business with them.
June 21, 2018
Smooth process to rent a storage space! Great and friendly customer service. This is my second time renting a storage space from Cubesmart...well I'm a loyal customer whom appreciate excellent service.
June 18, 2018
The staff here was always friendly and professional and the location was clean. I would definitely recommend this CS location to anyone needing a storage facility.
May 21, 2018
cubesmart has been a wonderful experience in every aspect. they are kind and friendly at all times. they have been helpful and knowledgeable for all my needs and concerns.
May 16, 2018
I like the large space. It is great self storage facility.
May 2, 2018
Nice and clean a safe place easy to get to love the code you need to get in
April 23, 2018
These guys are great. Great facility, literally no hassle, always available to help. We had a unit for five years while we lived abroad, and we never had a single issue with our unit. Everything was kept perfectly safe, climate controlled, etc. Highly recommend.
April 9, 2018
love that my items are secure and safe and the staff is great
March 9, 2018
Restroom out of toilet paper most of time and when there is toilet paper,, the rolls are stuck and hard to turn.
March 7, 2018
I like the facility but am disappointed in the price increase without the justification clearly explained. Very disappointed.
March 5, 2018
I would use cubeSmart from now on and recommende to my friends of the great staff and management. The personal care was exceptional
March 4, 2018
I've used this location for an extended period of time. When I needed a smaller unit, it was a smooth transition. The customer service I received at the beginning of the rental period is the same - friendly, professional, and attentive.The facility is always clean, lighting works all of the time, and security measures have never failed. If anyone asks me, I will definitely recommend this location.
February 6, 2018
From the first day until the last, every single thing about this location has been awesome, easy breezy, friendly and convenient.
January 23, 2018
With all the problem i was going thru with my move, dealing with cube smart really made my life easier. The staff was very helpful and nice. The facility is in great shape and seems very secure.
December 29, 2017
Move in process was easy. Staff and customer service is great. They are really helpful. I recommend this facility.
November 28, 2017
I've only rented for a couple of months, but I've have no problems with the storage facility at all. Customer service is great, the facility is always clean, well lit, and secure. I would recommend the facility to friends.
November 24, 2017
It's convenient, clean and courteous. I feel safe. I have no problem with it.
September 16, 2017
The customer service reps are always extremely friendly.
August 11, 2017
Staff are very professional and friendly with clean units
August 6, 2017
The team was great and professional. They gave me all details regarding my rental. I was able to make an informed decision. Excellent team!
July 1, 2017
The employees have been very helpful when I have questions.
May 24, 2017
Every single person that works at this office is always so nice and cheerful
February 16, 2017
thanks for the great customer service and all was well
February 10, 2017
Amazing facility I would recommend them to anyone who needs extra space
December 7, 2016
The Cube Smart team is exceptional. They are always customer-friendly, incredibly helpful and system knowledgeable.
November 23, 2016
Nice clean place to store your things! It's convenient, always well lit and very secure.
November 2, 2016
The General Manager, Monique is fabulous, curtesous, and articulate.
September 23, 2016
Love the people there they friendly kind and willing to help you in anything you need.
September 20, 2016
I came upon CubeSmart out of necessity. Had been storing my deceased daughter's items for years at Public Storage. When sprinkler burst, went through chaos trying to replace the few ruined items, but to no avail. Moreover, they didn't even offer me a new unit. Had to move. CubeSmart was a God send. The facility has consistently pleased me for almost two years. Love, love, love. Always clean. Always accessible. I have peace of mind in that my daughter's items are safe until I am ready to go through them. Thanks CubeSmart!
August 22, 2016
Only stored here for a short while, but so far so good. Definitely happy with the place so far, my only complaint is with the website and difficulty making a payment. I requested a new password be emailed and it took over a day to receive it. Had it been close to the due date, my payment would have been late.
August 8, 2016
The grounds are well-maintained, the security is top-notch, and the management overall have been wonderful.
August 3, 2016
I like the storage unit, just wondering why you keep raising the prices?? Doesn't make since!
June 3, 2016
I love my folks they do a Excellent jobs they deserve raised
April 23, 2016
Everything is good its been great im looking forward to continue with you
April 20, 2016
Customer service is outstanding! I am so glad that I picked this facility to utilize. Monique Rosier is always ready with a smile to assist me.
April 18, 2016
VERY PLEASED WITH THE WHOLE FACILITY AND THE 24 HOUR ACCESS
April 15, 2016
The facility had adequate security and near my resident.
April 1, 2016
Facility is very secure, clean, accessible and convenient.
March 29, 2016
The facility is clean, quiet, and climate-controlled. From my interactions, the customer representatives have always been professional and courteous.
March 29, 2016
awesome staff and great self storage facility !!!!!
March 9, 2016
I've been with CS for about two years and they not only give you a curtisy call, but they work with you.
January 29, 2016
I was actually moving my belongings from another storage facility. I found CubeSmart online and called for rates. The people that I spoke with on the phone, as well as in person were very helpful and friendly. The rate turned out to be much better than what I was paying, and I feel like my items are in a cleaner safer environment. I'd actually already made a reservation for a rental truck, but then found out that I could rent the CubeSmart truck for free!! I was actually late getting back, but the young lady that was there that evening was still very friendly and helpful. I have nothing but good things to say about my CubeSmart experience so far!
January 18, 2016
I have been with the Washington, DC Beech Rd Cubesmart location for over a year and they have always been very helpful with accommodating my needs. I am pleased with the company and their services.
January 16, 2016
CLEAN, SAFE CONVENIENT 24 HOUR ACCESS, GREAT CUSTOMER SERVICE
September 21, 2015
The storage is always clean however, Not enough hand carts/ or trucks. I would like to see a trash bin inside for costumers use.
June 14, 2015
Easy accessible storage facility, online account makes payments quick and simple. The staff is very friendly and helpful, they will even notify you if any issues arise. I have use CubeSmart services for a little over a year and I am very pleased with my experience!
February 27, 2015
I am always overwhelmingly pleased with the customer service that I receive from the team at my storage facility. Mr. Lyles and Ms. Russell always go the extra mile to make sure that my needs are meet. My interactions with the team are always pleasant (both in person and over the phone). I always end every transaction with a smile. Thanks CubeSmart Team!
February 21, 2015
When I first walked in , I said to my self this is where I want my belongings. Very clean, Very clean!!!!!!
February 14, 2015
The Facility is very Clean and the employees are very professional. They go ABOVE AND BEYOND!!
February 3, 2015
I am always pleased with customer service and the overall maintenance of this location. I have been a customer twice within the past 4 years and never have to worry about my items being safe and secure...
January 23, 2015
The representatives were extremely helpful and informative. I love the location of my unit and was pleased to find how clean the entire facility is. All appears to be well maintained. The storage facility is easy to access and appears to be well secured. The access hours are appreciated.
October 22, 2014
For short or long time storage needs, these units are clean, safe, and convenient. I am so happy they are in my community.
October 8, 2014
Cube Storage has been friendly, convenient and their customer service is above and beyond the call of duty. Thank you Cube Smart
August 31, 2014
The staff are very friendly, helpful and a good location
April 6, 2014
They flat out have the best service and they work hard to satisfy your needs. I run a Boys and Girls Club and we needed space at a great cost. They went above and beyond to search and see if a space was available for the right price so that we could continue to sponsor youth in the community. I can't thank Karen and Monique enough for the time that put in to help my club. Thank you