June 11, 2018
I rented with them for 2 years had no problem if I rent again it will be with cube smart.
April 30, 2018
I've experienced other storage facilities previous to cube smart but they do not compare. Since renting from Cube smart I've experienced great customer service everytime. But not only do I receive exceptional customer service, but the facility is always clean, well lit and also has very good security which helps me feel safe when going there as well as very good prices. I would definitely recommend cube smart as the best facility for your storage needs.
February 26, 2018
Employee very polite and very helpful. Very clean will recommend to anyone
February 21, 2018
Great customer service all the workers were very helpful and always courteous. I would recommend cube smart to my family and friends. Thank you so much for your service and professionalism.
February 19, 2018
one problem I have I been a customer in the past I just payed storage and moved out 3 days later why cant I get reimbursed ? Had I not paid I wouldn't have access to get my things out it just doesn't make sense....
February 13, 2018
I am extremely satisfied with my experience at Cubesmart, staff is very friendly and serviceable I will definitely use Cubesmart in the future if I need a storage unit!
January 22, 2018
The staff, Tonya, and ,Valerie are great, and very helpful! The maintenance personnel, I don't know his name, but he keeps the place immaculate!
January 18, 2018
I've only stored my belongings at this location for a month now & I must say I am very satisfied. The staff is excellent & their customer service is outstanding.
December 1, 2017
Great self storage facility!every body is very respecful
November 10, 2017
Good customer service, good security features, another happy customer.
October 28, 2017
Excellent with cleanliness, customer service very nice & pleasant
October 10, 2017
Always clean and affordable units! Staff is awesome thank you guys!
September 28, 2017
Tania And Valerie are excellent representatives. I had an issue with a credit card and hacking and my monthly charge failed. Tania called me and graciously left a message letting me know. By the time I got the message and rectified the new card matter, it was late in the evening. i left a message explaining that the new number should have auto updated. Valerie called me less than two minutes later and walked me through the online change procedure. Overall, very professional and pleasant experience. Thanks. Z. Tirado
August 31, 2017
I am writing this e-mail to express how satisfy I am storing with your facility and how a gorgeous, spiritual, and expectional employee name Tanya Avila. Ms. Avila has great leadership skills, she is very compassionate to others and their situation, and she goes beyond her call of duties to help others in their situation.
August 14, 2017
My Husband and I were very please with the customer service Cube Smart manager, Johnathan had provided. He was very knowledgeable, patient and took the time to explain everything in detail. Thank you Johnathan. We are glad we decided to go with Cube Smart. Sincerely, Christina
August 3, 2017
Two months ago I was hoping to be making a payment to a different storage company but today it is my pleasure to make a payment to CubeSmart. The change in my attitude is all because of Ms.Tanya Aviles one of the mgrs at my facility. Ms Aviles asked how I was and if there was anything she could do to help me. This caused me to roll out my list of concerns and the way I felt I was being treated by CubeSmart. I can't thank Tanya enough for all she did, going above and beyond her job description to change me into a happy client.
June 23, 2017
Excellent choice of storage...have no complaints..
June 21, 2017
Everyone is always nice and extremely helpful! Thank you!
June 15, 2017
I entered cubesmart undecided whether to rent a storage cube here. However, the manager Tanya Aviles was very accompanying and reassuring about the storage locker security and convenience.
June 13, 2017
Very friendly, helpful staff. I had a great first time experience! Will definitely recommend to a friend!
June 4, 2017
you can't ask for a better place to store your stuff
April 11, 2017
Excellent work from cube smart they r the best to have around when you need them they work with you all the time
February 17, 2017
I'm my own disaster by forgetting about my due dates!
January 31, 2017
Great establishment. Great customer service. Storage unit is always clean. Lighting is great.
December 15, 2016
I like, is clean, the people is nice the have good service. I going every week and everything is in orden
December 9, 2016
Perfect location close to home, and always clean!!
December 7, 2016
Really good customer service , workers there are really understanding
November 18, 2016
This is one of the most excellent facilities..the cleanliness is immaculate and most important the customer service..the 2 girls that run the office at 1235 tremont are the best.. I need to get them Christmas gifts or something.I came to this place from Manhattan Mini Storage (WHICH SUCKS) They truly care about the facility and the customers they rent to and it shows in the appearance of the facility and the appearance of their personalities. Kudos to you two...YOU KNOW WHO YOU ARE....I can't think of both of your names now..tanya and gloria i think..You beautiful women are AWESOME...they need to clone you both and place you two at every store..lol
November 11, 2016
Natasha was very detailed in her explanations. Both her and her coworker helped get me the size and cube location that best suit my current need.
September 29, 2016
IT IS SUCH A GREAT FEELING TO FINALLY MEET A MANAGER THAT IS A TRUE PROFESSIONAL. TANYA AVILES IS GREAT. SHE HANDLED MY CONCERNS PROFESSIONALLY AND WITH MUCH CARE, A VERY NICE PERSON. I FEEL CONFIDENT THAT MY PROPERTY IS IN GOOD HAND, WHEN SOMEONE LIKE TANYA IS ON WATCH.THANK YOU VERY MUCH CUBE SMART, YOU HAVE A WINNER.
September 26, 2016
Love the location ! Great customer service! Never had any trouble
September 9, 2016
I was very pleased with the storage facility- it's clean and well maintained. However, after 6 months my bill increased roughly 15 for a SMALL UNIT! and the only explanation I was given was sometimes there is an increase. Which of course I asked was this throughout all customers and I was told No. So exactly how and why was my unit chosen to increase! i don't like these practices at all!!!! UNFAIR!!! I'm currently looking into another storage space since I feel I was unfairly targeted after a few months.
August 26, 2016
Great storage facility The worker Tanya is absolutely wonderful She was extremely helpful. She made sure that I had everything I needed
June 17, 2016
The staff is so friendly and helpful. They explained everything without me having to ask and they were very polite. The place is clean and I love the security features
June 3, 2016
the manager there I forgot her name but I think it starts with an M, but anyway she is super nice and really helpful which is really important with me. Thanks for being awesome!
May 27, 2016
clean and very nice customer service would recommend to friends
May 27, 2016
My experience at cube smart self storage facility was just great. The customer service was awesome. I felt very comfortable and welcomed. I felt that my stuff would be safe and secure. I was overall very satisfied and happy with cubesmart.
April 27, 2016
Great location, good hours, this exactly what I Needed.
April 21, 2016
Very clean Very Secure! Would recommend to all. Very professional staff
April 20, 2016
Always clean. The customer service at the front desk are always polite and helpful. The price is great here. The hours of operation are really good. I recommend this facility over the rest.
April 12, 2016
I visited this facility and it's very easy to book the cube. The customer service is excellent and overall the facility, cleanliness, courtesy of employees,
November 14, 2015
First impression is important to me. What I saw when I first walked in was cleanliness and an organized attractive advertisement setting. I was greeted by a friendly face. Polite, extremely professional, and very informative. I was in and out in no time. Thank you for making it simple for a 1st time storage user.
November 13, 2015
I am very pleased with this facility. The customer service is always kind and welcoming. The atmosphere is safe and secure. I would recommend CubeSmart in general to anyone especially the facility I utilize.
August 18, 2015
Great customer service, totally safe, and a quick bus ride away. Easily split the smallest storage size with a friend, for only $55 each for entire summer.
August 3, 2015
I have been a cubesmart customer for seventeen months and where I am very impressed with the professionalism and dilligence of the staff it seems that I find a new face everytime I visit the facility. I need to also mention that the cleanliness of the facility is impressive. My only concern is the pricing woes I have encountered since visiting the facility at the grand opening where it was agreed upon by the salesman that I would receive my first two months free to match the Bartow Avenue location's offer. And after becoming a customer I only received one month free and five months later my rent increased an additional $19.55 a month. Needless to say this made me very upset and have been unable to recommend the facility because of what happened. Thank you.
February 22, 2015
Had a great experience signing up for and moving into CubeSmart in the Bronx. The customer service (OT) was very friendly and nice. It was great to be able to check out their van for 4 hours to do the move in. The building is new and clean. It's also convenient located, right off the subway stop. Happy customer so far.
January 15, 2015
Place is always nice and clean. Staff is amazing, always friendly and helpful, everyone of them. I give the place a 100%, A+ rating. I am a very satisfied customer and I highly recommend CubeSmart.
December 9, 2014
I liked the fact since I am a very busy person, that when I needed help with something quickly, the staff are on point, professional and patient. There's no other storage I know like this one where the staff are more approachable and easy to talk to plus they always have a smile even when you're having a bad day.
November 14, 2014
The storage facility is not only a great convenient location, the facility is kept clean and welcoming. I feel safe entering the facility as well as leaving my things in storage. I benefit from the use of the space and peace of mind knowing that where I stored my belongings they are safe and secured.
August 23, 2014
great storage.affordable, clean, close to public transportation, parking, free WiFi,free coffie, safe location, convient hour of opperation