Reviews of This Facility

Great service clean and kind personal

Star rating 5 out of 5

November 26, 2018

This is the most cleanist storage convienant and proficient personal

The Best facility

Star rating 5 out of 5

October 27, 2018

It has it's flaws. But overall the Best! Shawn, shanon and JoAnn are the greatest. Always so pleasant . Keep up the good work guys.

Good Self Storage

Star rating 4 out of 5

October 26, 2018

I have no complaints and i feel like my items are secure with cube smart

Just what I needed

Star rating 4 out of 5

October 2, 2018

I used the CubeSmart facility far longer than originally intended and never had any issues. The staff was always professional, friendly and courteous. My only complaint is that as a morning person the facility didn't open early enough. I highly recommend the Mayfair location of your storage needs.

Great Price for a decent location

Star rating 5 out of 5

August 22, 2018

I only needed the unit for a few months while I was transitioning between apartments. I was going to choose a location that was closer but the price was double the amount I paid at the 777 Mayfair location. Absolutely ridiculous. I signed up with the new manager who was extremely friendly and knowledgeable. And even when I cancelled, it happened to be with the same woman. She even remembered me after 3 being gone for a few months. The sign up process was extremely easy along with the check out process. I will be using this again if I ever need a storage unit.

The Staff on Mayfair in Philly are Amazing

Star rating 5 out of 5

August 4, 2018

I wish I could remember her name but the girl who helped me move in and check out was on it. She was through very nice and really tried to help me out as a customer. And the other guy (forgot his name as well) was great when I was paying for my storage unit he explained everything throughly. Cube smart in Mayfair st in Philadelphia definitely needs some recognition.

Good Customer Service

Star rating 4 out of 5

June 28, 2018

Nice place...Since moved it became too far to travel


Star rating 5 out of 5

June 5, 2018

The storage facility is clean and well-maintained. Communication with the staff is effortless and the manager is superb. He handled an technical error with ease and his customer service skills are excellent. I highly recommend this storage facility.

great self storage facility!!

Star rating 4 out of 5

March 9, 2018

good location, good security, some issues with customer service which were directed to proper channels.

Great Customer service

Star rating 5 out of 5

February 10, 2018

The building is always clean and the staff is so amazing Shawn Shannon and Joanne are always helpful

hade no problems with facilities or cust. service.

Star rating 5 out of 5

January 23, 2018

My problem is the fees. A $35 storage space cost almost $50. The last straw was the convenience fee when using a credit card.

Awesome service

Star rating 5 out of 5

January 3, 2018

Great service great priceconviience customer service is great

Best storage facility ever!

Star rating 5 out of 5

September 24, 2017

From customer service to security, Cubesmart is top-notch! I would recommend this place to everyone!

Great self storage facility!

Star rating 5 out of 5

September 20, 2017

I love how clean it is and how great the customer service is! It is a great and secure place!

Amazing Clean Facility and Great Staff

Star rating 5 out of 5

September 7, 2017

I want to thank Shawn and Rob for working with me to enable me to keep my unit when I fell behind. The staff here has an amazing pleasant attitude and very long patience.

Never Had A Problem...

Star rating 5 out of 5

August 26, 2017

If you have precious merchandise to store, I recommend CubeSmart! Great customer service and very professional staff.

I like the security features, and lack of access

Star rating 4 out of 5

August 12, 2017

I don't like t ge fact that th e entrance hours are so limited. Another facility I utilize have more flexible hours. 6am-10pm.. for the people that work morning and weekends.

Great self storage facility!!

Star rating 5 out of 5

July 16, 2017

This is my first time having a storage unit and it has been the best customer service and friendly staff.

Safe storage

Star rating 4 out of 5

July 4, 2017

I'm happy with the facility; it's very clean & safe. My only vice is your website. I'm always having trouble logging in.

Good service

Star rating 4 out of 5

March 25, 2017

Quality, Service , price , security and honesty etc.

Awesome storage facility

Star rating 5 out of 5

March 18, 2017

The customer services is great and the facility is very nice and clean.

Great storage facility

Star rating 4 out of 5

December 28, 2016

The only reason I didn't give this place 5 stars was there access hours, I feel like they are a bit limited. Everything else is great.

Great staff

Star rating 4 out of 5

December 10, 2016

I must say the guys at Mayfair are great. Shawn has a great attitude about his job and work efficacy. He is upfront right to the point with no attitude, ever. if he leave I'm out also. I have used other storage places and it was like a circus. This is a great place

Secure Facility and friendly customer service

Star rating 5 out of 5

September 19, 2016

Great place, exceptional service always available when you have questions and Sean at the Mayfair location is very professional, knowledgeable and friendly.

Great self storage facility!

Star rating 5 out of 5

September 13, 2016

This self storage facility is in a convenient location because it is centered around the stores most people would want to shop if you like to shop and want to store your merchandise for a limited time for reasons such as maybe cleaning up or its' the holiday or some other reasons; this is the place to go. Customer Service is great as well!

Great Customer service

Star rating 4 out of 5

July 18, 2016

Any time I need help the Staff is willing and able to help me with a smile.

The Best Storage Facility in Philly!

Star rating 5 out of 5

July 14, 2016

I am a long-time customer for more than five years, Manager Shawn & Staff are very helpful and polite, the customer service is great. Awesome security! The facility is cleaned well all year, heated in winter months and cooled in the hot months. This business in operated professionally. The monthly pricing is affordable, and access to account information is available online at CubeSmart website. The are the Best Storage Facility in Philly!

The Reviews are actually True

Star rating 5 out of 5

June 16, 2016

I read the reviews before deciding to store my items at this facility. I was met with some of the best costumer servers around. Something that's very hard to find these days. Melita you are a great asset to the company. I enjoyed the tour, how you explained everything in detail, and was able to answer all of my questions to make me feel safe and secure. Thanks Landis

customer srvice

Star rating 5 out of 5

May 26, 2016

The customer service was great. The manager Shawn was polite and well informed.

The Best Storage Facility

Star rating 5 out of 5

May 16, 2016

What more can I say about the storage facility that is here. Always clean and staff is super polite and friendly. The General Manager, is awesome. Even the support staff is the best that I have ever seen in storage. I've been here approximately two years off and on, and I must say that this place is the best. They have three loading bay doors where you can pull your car/truck up to it and unload into dollies which are provided. I am always greeted with a smile and more. Even when you go into the facility, the elevators are high tech with cameras in it, and when you go into your floor to access your cube, its the best. I used to have a cube which was on the 5th floor, and it provided spectacular views of Northeast Philadelphia. I must say great job Cubesmart

"Philadelphia MayFair-Cubesmart Family"

Star rating 5 out of 5

March 30, 2016

CubeSmart Family is an Excellent set of Americans Citizens, my family and I have been treated very well and their customer services is grand. The Taylor Family Pennsylvanians

Safe! Secure! & Convenient!!!

Star rating 5 out of 5

February 10, 2016

Super Cool Professional Friendly Employees! Cubesmart is clean and the storage units are spacious and your belongings are secured and safe. The Storage Center is heated, in the Fall/Winter Seasons & Cooled In The Spring/Summer Seasons! #longtime&satisfiedcustomer

Great Place to Storage

Star rating 5 out of 5

October 16, 2015

I have two unit one with Cube Smart and the other with Safe Guard. I have to say the comparing the prices you get more for your money at Cube Smart however, I don't like the fact the facility does not have control cooling/heating. Only on several floors that system is installed. Overall all I love Cube smart and would recommend. The price for the space is great. I also love that you can use the moving van free with out having to pay a Uhal. Great investment if you need space.

Worlds Greatest self Storage faclity

Star rating 5 out of 5

September 10, 2015

I love this company, it's the greatest company that I have ever done business with the people that work there are realli Nice

Great Customer Service

Star rating 4 out of 5

November 19, 2014

They are always there to answer questions. Just good customer service

Excellent Self Storage Facility and Staff

Star rating 5 out of 5

August 11, 2014

Mr. Robinson was very helpful and knowledgeable. I also felt my items would be secure in the facility because of the great security features. The facility was well maintained and very clean. The price was also right since they offer many savings like 1st month is free and even a discount on the monthly rate thereafter. I expecially liked that the off-loading area was set up like a big garage that you drive into so it is a covered area. This is great if it happens to be a rainy day in Philly and you don't want your items to get wet. Great staff and great service.


Star rating 5 out of 5

July 23, 2014

I love this facility. they are very great people and are very kind. They know me by my name and also always ask how my daughter is doing. They work with me and also keep me up to date with anything and everything. I will forever use this facility. I was with this facility when it was extra space and the staff remained and I love it. I would recommend this facility to everyone. I used uhal and they were too expensive and also dirty. I love that this facility has climate control and are able to handle customers like me who can be a pain in the butt but heart warming. Great Job you guys. you all deserve a RAISE for the great customer service :)

An awsome place to store my belongings.

Star rating 5 out of 5

April 7, 2014

This storage facility is well organized and clean. The customer service people are knowledgeable and courteous. I am at peace knowing that my belongings are secured. I hope the standard of service will continue for a long time. I will recommend this place for decent friends and family. Oops, I hope the price stays the same, cause its added advantage.