August 20, 2017
I've been with CubeSmart for 2 months and my initial impression that this was the best choice has not changed and I found the service to be just as excellent yesterday when I reserved a second unit. Mary Ann Koronkowski was so helpful. When she works with you, you feel like she is an old friend helping you out. She happy, eager to please, and actually listens to you which seems to be a dying art in customer service. If all facilities offer the same excellent service, cleanliness, and always placing the customer first, there is no doubt the I will never go elsewhere for storage nor is there any other company that I would recommend to others.
July 26, 2017
When I first called looking for a storage unit, I spoke to someone that was very helpful. The gentleman made sure that there was something available for me he was very professional and took the initiative to contact this location. The woman at this location gave me a courtesy call to verify my reservation and to walk me through a few details she also helped prepare me and made some very useful suggestions which I took advantage of and it worked out very well. When I arrived at the location the lady at the front desk was very helpful. I was greeted with a warm welcome and a wonderful smile. When talking to her I was very pleased with her customer service and her knowledge of the facility the appearance of facility was very Queen and I knew that this was the best place for me to be just by looking at it. The prices were very competitive and she made the transition very easy. I would definitely refer anyone to utilize this facility from the excellent customer service the cleanliness of the facility, and the security of the individual units makes me very comfortable with storing any & everything at this facility. I was very amazed and I would not want to use any other storage unit.
June 26, 2017
March 27, 2017
The service was great at this storage facility too
March 8, 2017
This is a clean facility. The staff have been great.
March 8, 2017
The storage units are clean and beautiful and the office staff are absolutely tremendous people! SOOO different from other companies I inquired about and visited!
March 1, 2017
Thank you for everything with this facility!!!!!!!!!!!!
January 22, 2017
I had a very great experience with Mary Ann in the Scherrerville location! She was very helpful and and patient with me explaining everything about obtaining a storage unit. She was very very helpful.
January 4, 2017
I never have a problem with the staff or worrying about my belongings.
December 28, 2016
Mary Ann was such a welcoming employee, I felt like I got more than just a storage unit. Very happy with her service!
December 16, 2016
Maryann & Flo have the BEST customer service attitudes. I simply cannot say enough about them. Suggestions offered to help the customer not just $ for company. Very impressed w the security features. Again, MaryAnn & Flo made sure we understood everything from paperwork to security. Highly recommend Cube Smart in Schererville!
July 26, 2016
Staff is very helpful and friendly. They showed me around and let me know how safe it is. It super close and convenient to my house as well.
May 9, 2016
Great facility to rent from. Pleased with my selection.
May 9, 2016
I started out with Champion Storage and it was acquired by Cube Smart Storage. The rates went up, I'm not sure if it is just what storage companies do or if it's because I've had late payments. In any case, I've been using this Storage Facility for very long time and overall it works for me for now.
April 11, 2016
I actually reviewed this storage company online and sign up. I was coming from work the office was about to close. Flo and Mary Ann waited on me to get there. I was impressed! They took their time and explain every detail of the storage unit, rules and regulations and I understood it all. I appreciate you girls! Thank You!
April 8, 2016
Move in was a breeze thanks to flo the manager. Units are clean and well worth the money!
August 6, 2015
The ladies here listened to my needs when I called in and when I got there the service was great. They are excellent at what they do as well as their customer service skills.
June 1, 2015
YOU WILL NEVER FIND A BETTER AND MORE SECURE STORAGE PLACE THEY ARE SMART, HELPFUL AND CLEAN.
September 15, 2014
LOVE YOU ROXANNE AND MARY ANNE !!! You are the very BEST Booker T
May 23, 2014
had trouble logging into the website, and roxanne was a superstar and talked me through it, and even made a follow up call after to make sure everything was working as it should! thanks for all the help and making this a great experience.