June 2, 2020
Flo was very knowledgeable and friendly. Smooth Transaction.
May 2, 2020
Cost efficient , clean , temperature adjustable units
March 24, 2020
Top Notch Manager, and Storage team to assist, with all issues -and especially when problems arise!!
August 9, 2019
Very pleased with the customer service. Everyone I spoke to was very nice and answered all of my questions. I am so happy I found CubeSmart. I've told everyone that if you have storage needs to check out CubeSmart!!!!
August 9, 2019
Best storage facility in Northwest Indiana. The staff is very nice. The building is extremely clean. The security is outstanding!
May 19, 2019
On short notice, Ms. Mary Ann went above and behind to help accommodate my needs. Without hesitation she recommended what she felt best fit my situation. When the first option didn’t work for me, Ms. Mary Ann quickly found a solution to my dilemma. I thank Ms. Mary Ann for her patience and her wealth of knowledge in my time of need.
April 24, 2019
Mary Ann knew exactly what I needed and was so helpful.
December 27, 2018
Mrs. Hampton, Schererville IN manager is EXCELLENT
November 5, 2018
Overall it was a great experience. A very seamless transaction
November 1, 2018
The customer service is awesome!! Mary is very kind, and helpful as well. When my key broke in the lock she didn't hesitate to help me until the issue was resolved.
October 31, 2018
Price is to high cheaper elsewhere and the same quality, sorry
October 29, 2018
My furniture which had been in storage for 6 years looked wonderful no water damage or fading or any problems
September 16, 2018
Clean, accessible I upsized my unit to a 10 × 15 reasonably priced
August 26, 2018
Everything I put into the storage unit was kept nice under a climate controlled environment. I will share this experience with my family and friends.
August 6, 2018
Mary Ann....is the BEST....she’s very helpful and knowledgeable.
July 18, 2018
Mary Ann was a big help and very nice to talk to. the day we moved in it was hot, she even gave us water to drink Lowell
July 18, 2018
I enjoyed my stay, and was very satisfied. I don't have any regrets at all with regards to Cube Smart. Cube Smart provided me as a tenet with excellent service. I have no complaints at all. I wished I could've continue to rent with Cube Smart, however I had to seek the same service at a more reasonable rate.
July 5, 2018
I know what you're thinking "this is just a storage place," right? Well, I can say that in my time as an adult I have never encountered more helpful, sweet, and excellent customer service in any way or industry. The front desk ladies at CubeSmart treat their customers like VIPs. There are so many people in the service industry who are rude or short-tempered, or just seem annoyed doing their jobs but the people at this CubeSmart are simply the best. The facilities are great too. The indoor in airconditioned. The place has cameras everywhere, and everything is clean. But again, the customer service is the best in any business.
June 21, 2018
After 3 years we no longer needed the extra storage space. During the three years we were there our unit was always clean and the grounds well maintained. The workers were friendly and professional. Thank you .
June 5, 2018
Good clean facility, professional staff, secure, but I did not like how they raised the rent to $180 a month for a 10x20 unit when all of the other storage places offer that size for just under the $160 that I was paying. I choose cube smart because they were conveniently located.
May 7, 2018
CubeSmart has very nice storage and the rental price is not bad
April 13, 2018
First time I rented here and I haven't had a storage facility need in more than a decade. Mary Ann was delightful and very helpful. I later needed an additional unit in which Flo helped me. Again, the best customer service and the friendliest people. I feel safe and secure in the building. On-site management is very attentive. I will never use another storage facility.
March 14, 2018
We really Ike’s our experience with this facility. The ladies in the office made our experience especially wonderful. They are very helpful and knowledgeable.
February 28, 2018
Great storage facility. Easy to access. Felt very secure.
February 28, 2018
Great customer service! The office staff is courteous and helpful. Clean, well kept facility.
February 22, 2018
Loved talking to Ms. Mary Ann. She is so helpful and kind. She made every effort to ensure that all my questions were answered and I was satisfied with the service. The storage spaces are very clean and the climate controlled spaces are great. I would recommend this location to everyone.
December 8, 2017
The manager Flo Hampton was very helpful and very friendly. She showed such excellent expertise and made sure I understood all the rules and regulations of the storage unit.
October 30, 2017
Great customer service!!!!! . Very clean, friendly staff, access control,
October 24, 2017
This is our second time using Cube Smart and we've been very happy with everything. Flo was great!!
September 7, 2017
Your manager Flo Hampton has been very ,very helpful getting my account problems corrected over phone 3,000 mile away .She is the Best
August 22, 2017
friendly and helpful staff, easy access to unit, convenient
August 20, 2017
I've been with CubeSmart for 2 months and my initial impression that this was the best choice has not changed and I found the service to be just as excellent yesterday when I reserved a second unit. Mary Ann Koronkowski was so helpful. When she works with you, you feel like she is an old friend helping you out. She happy, eager to please, and actually listens to you which seems to be a dying art in customer service. If all facilities offer the same excellent service, cleanliness, and always placing the customer first, there is no doubt the I will never go elsewhere for storage nor is there any other company that I would recommend to others.
July 26, 2017
When I first called looking for a storage unit, I spoke to someone that was very helpful. The gentleman made sure that there was something available for me he was very professional and took the initiative to contact this location. The woman at this location gave me a courtesy call to verify my reservation and to walk me through a few details she also helped prepare me and made some very useful suggestions which I took advantage of and it worked out very well. When I arrived at the location the lady at the front desk was very helpful. I was greeted with a warm welcome and a wonderful smile. When talking to her I was very pleased with her customer service and her knowledge of the facility the appearance of facility was very Queen and I knew that this was the best place for me to be just by looking at it. The prices were very competitive and she made the transition very easy. I would definitely refer anyone to utilize this facility from the excellent customer service the cleanliness of the facility, and the security of the individual units makes me very comfortable with storing any & everything at this facility. I was very amazed and I would not want to use any other storage unit.
June 26, 2017
March 27, 2017
The service was great at this storage facility too
March 8, 2017
This is a clean facility. The staff have been great.
March 8, 2017
The storage units are clean and beautiful and the office staff are absolutely tremendous people! SOOO different from other companies I inquired about and visited!
March 1, 2017
Thank you for everything with this facility!!!!!!!!!!!!
January 22, 2017
I had a very great experience with Mary Ann in the Scherrerville location! She was very helpful and and patient with me explaining everything about obtaining a storage unit. She was very very helpful.
December 28, 2016
Mary Ann was such a welcoming employee, I felt like I got more than just a storage unit. Very happy with her service!
December 16, 2016
Maryann & Flo have the BEST customer service attitudes. I simply cannot say enough about them. Suggestions offered to help the customer not just $ for company. Very impressed w the security features. Again, MaryAnn & Flo made sure we understood everything from paperwork to security. Highly recommend Cube Smart in Schererville!
July 26, 2016
Staff is very helpful and friendly. They showed me around and let me know how safe it is. It super close and convenient to my house as well.
May 9, 2016
Great facility to rent from. Pleased with my selection.
May 9, 2016
I started out with Champion Storage and it was acquired by Cube Smart Storage. The rates went up, I'm not sure if it is just what storage companies do or if it's because I've had late payments. In any case, I've been using this Storage Facility for very long time and overall it works for me for now.
April 11, 2016
I actually reviewed this storage company online and sign up. I was coming from work the office was about to close. Flo and Mary Ann waited on me to get there. I was impressed! They took their time and explain every detail of the storage unit, rules and regulations and I understood it all. I appreciate you girls! Thank You!
April 8, 2016
Move in was a breeze thanks to flo the manager. Units are clean and well worth the money!
August 6, 2015
The ladies here listened to my needs when I called in and when I got there the service was great. They are excellent at what they do as well as their customer service skills.
June 1, 2015
YOU WILL NEVER FIND A BETTER AND MORE SECURE STORAGE PLACE THEY ARE SMART, HELPFUL AND CLEAN.
September 15, 2014
LOVE YOU ROXANNE AND MARY ANNE !!! You are the very BEST Booker T
May 23, 2014
had trouble logging into the website, and roxanne was a superstar and talked me through it, and even made a follow up call after to make sure everything was working as it should! thanks for all the help and making this a great experience.