May 20, 2020
I have never had a problem with Cube Smart and their employees are absolutely wonderful on Metro Parkway, Ft Myers. My only slight complaint is that you send the bill way before the time it is due! If you sent it a week prior it would most likely be paid.
May 20, 2020
Quick, easy; Awesome! Crystal was very knowledgeable, expedient, and accurate. This type of efficient service is why I use CubeSmart for all my storage needs.
April 29, 2020
It feels comfortable and secure. Clean, well organized, and the the prize its amazing
April 28, 2020
Excellent customer service by Crystal! She is manager at this location and she went above and beyond to facilitate my needs. She is very knowledgable and professional. The units are very clean and the facility is very clean.
April 27, 2020
No problem. I love DUTCH. He is always friendly. Unit is clean and safe.
April 14, 2020
Mostly pleased with the Cubesmart facility. It is super clean, well-monitored, geographically convenient, and the staff is always friendly. It is a safe place to store your things. Highly recommend. My only complaint would be that the rates rise too often and there is a convenience fee for online payments.
January 29, 2020
I reserved my unit online at a great price and Laura was so efficient and courteous when showing the unit and completing the paperwork. She explained everything as well as offered any assistance if needed. Thank you!
January 5, 2020
Friendly staff, very clean storage units, and decent prices.
October 27, 2019
Made the switch from Public Storage and never looked back! Great staff and clean storage units!
October 20, 2019
I followed other reviews before coming here. I'm so happy that I did. Everyone is excellent and they are very informative. You wont regret coming to this location.
September 11, 2019
Wonderful facility. Staff is very friendly. Facility is always clean.
September 7, 2019
Check in process was great. Employees great. Nice and clean facility. Best we've been in, and we have rented many over the years.
July 13, 2019
I understand two night was out there late but. Last time was only 9pm and it wasn't close to 10pm and treated rushed and very unfriendly attitute but that it. Everything else is good.
June 22, 2019
I’ve been here for almost two years and love it! It’s gated wth options of air controlled units and the staff are fantastic I wouldn’t go anywhere else!
April 19, 2019
I love their customer service, very clean, accessibility, price, perfect location
December 6, 2018
Had an exceptional experience using your facilities! Crystal was extremely friendly and helpful! Will gladly refer CubeSmart when ever possible!
December 5, 2018
This has been the Cleanest storage unit I have encountered
October 26, 2018
Thank you girls for all your kindness! Crystal a huge thank you for all your help. You girls treat me like family and your both so kind. I thank you from the heart. I will only come to this storage facility and I tell everyone about you both. (Tabatha Jordan)
September 18, 2018
Hi, The staff was super helpful when confirming my storage unit and when they showed me my unit. My unit is under air conditioning and is near a door which is super convenient. Its also close to my work which is another reason I chose this facility. Would highly recommend CubeSmart! thanks Nicole
September 18, 2018
A storage unit is a storage unit wherever you go but this one has great customer service. Crystal and Terry were very helpful, courteous and returned my phone calls right away. They went the extra mile. Unusual these days.
September 9, 2018
I have used the storage for a year now and it was very convenience for me. The manager and her crew were fantastic, very helpful and friendly. If I were to use their service again, I would choose one with an A/C to avoid the heat and bugs.
August 23, 2018
The staff at the CubeSmart on Metro is second to none!
August 21, 2018
Great place Manager and employee's are helpful and friendly, easy to get to and clean. Very pleased
August 4, 2018
Good storage but makes you write a review ...bad and Annoying.
July 29, 2018
We have had two storage units at this location for many years. We felt that we could now downsize to one. Our closing one of the units was not due to any dissatisfaction. We were just storing a lot of stuff that we didn't need anymore.
July 15, 2018
Laura is the best! Storage facility is convenient and secure.
July 12, 2018
They treated my husband & myself with dignity! They couldn't give us liberties, even though we were going thru hard times. but that's how a successful business works. They reminded us to pay and waited more then once for us to get there. Clean, Nice, Pleasant!
June 24, 2018
This location is professionally cared for. Always clean and the curb appeal is great.
June 21, 2018
This facility is clean and convenient for our business. The staff is always helpful. Would use them again if the situation arises.
June 17, 2018
What makes this CubeMart is it’s people..They are extremely courteous, friendly professional and helpful...
June 15, 2018
Everything was fine with the unit but I should have been given credit for 7 unused days that was pre-paid.
May 11, 2018
We have downsized our storage compartment. The staff at cube smart has been extremely helpful and accommodating over the many years we have stored items there.
May 5, 2018
Introductory price essentially doubled and they didn't want to keep my business but reducing the rate. That's business I guess.
May 3, 2018
I needed a small, climate controlled unit for 6 months while my condo was being sub let for the winter. Cube smart is just smart!.
April 30, 2018
An amazingly friendly and helpful staff! Clean and safe facility. Very easy to work with. We had a very positive experience.
April 25, 2018
When I needed to move into a larger unit than I already had, the manager, I think her name was Laura, took her time to help us pick the appropriate upgrade. She was very kind and helpful and made a mundane task much more enjoyable.
April 25, 2018
I moved to a larger unit on the property. I love the ladies that work here. Laura the manager and another young lady. I will be here awhile.
April 23, 2018
Great experience. I could always go in and feel safe.
April 12, 2018
In review of Cubesmart storage facility, what can I say but that its the best place one can use to store their belongings.
April 9, 2018
I have used your facility for my local moving company for over 10 years. The staff has always been on top of things. Very friendly. Makes you feel at home and always available day or night.
April 6, 2018
Staff was very helpful - location was convenient - suited our needs
April 2, 2018
The service is outstanding. Your people make one feel welcome & any interactions have always been enjoyable. They are one of the reasons I chose to use your facility. They are a credit to your company. If my neighbor had not offered his garage, I would still be keeping my bike there at your facility.
March 22, 2018
Clean, functional facility. Friendly, efficient staff. A little slow on communication following Hurricane Irma, but overall a pleasant experience. We will return without hesitation if need arises.
February 6, 2018
Please give ALL your employees at this location a massive pay increase! They deserve it for keeping the entire place looking good and making every transaction a breeze.
January 25, 2018
I really like my storage unit on Metro in Fort Myers from the very beginning when I found a chair and easy sign-in desk for people with handicaps, which I am. The unit was clean and proved safe from flooding (Hurricane Irma) dry and pest-free. But what impressed me most of all was their security: After I emptied my unit because I no longer needed storage and had taken off the lock (I was going to visit the office the next day and formalize everything) the manager called me to let me know that the lock was missing and unit empty and asked if everything was all right. Withe so many units in the facility this was very impressive and reconfirmed the high opinion I had of the company and the manager at Metro Pkw in Fort Myers.
January 25, 2018
the place is clean, price is good, location in a good area, customer serves in person is friendly.
July 23, 2017
I can't say enough great things about this smartcube and the girls who run it. They are kind, friendly and helpful. Always
March 16, 2017
its fine. does what i need it to. everyone is pretty nice.
January 12, 2017
The manager Laura was awesome! She was very helpful and nice. She explained everything clearly and also showed us our options for our storage needs. The facility is very clean and feel very safe going there. Love the location on metro parkway. Would recommend to anyone who needs a storage facility.
October 1, 2016
CubeSmart has been nothing but helpful and understanding with me as a tenant. Being an active duty military member overseas, it can be difficult to communicate with companies back in the states, however that has never been a problem. Any changes or situations that arose I was notified promptly and was able to make the necessary adjustments. The staff is absolutely suburb as well. My only complaint is my CubeSmart's location is a bit wonky to get into, but overall really great place!
September 23, 2016
its nice to see someone who makes the most of there time working with a smile
September 22, 2016
Great accessible and clean location with good customer service.
July 15, 2016
Great place with great customer service. I also always pleased with the service and security.
April 29, 2016
Dealing with this location was a most pleasurable experience. Customer service is perhaps the most important aspect of any business dealing with the general public. Crystal and her fellow employees go above and beyond to make sure you're satisfied with your unit. I would not think of going anywhere else to store my belongings. THANK YOU CRYSTAL and Crew
April 1, 2016
Crystal has been wonderful to work with. The storage area is conveniently located, easy to get in and out of and always clean.
November 17, 2015
My experience at cube smart was made very good thanks to your general manager Crystal. I would recommend cube smart to anyone who needs storage.
November 11, 2015
We are in the process of moving and needed a small bay initially to move boxes and odds and ends into as we started to prepare a house for sale. When we actually sold the house and moved the furniture out, we needed a larger climate controlled bay. Cubesmart in Fort Myers was able to accommodate us and saved the climate controlled back for us for about 2 weeks from the time we made the reservation until we finally made the move. The folks who work here are great. The place has done a complete makeover since we first moved into our first bay last year as it put the Cubesmart touches on it. It is clean, convenient, and secure and has helped to make the moving process much easier.
November 3, 2015
This is by far the best customer service I have ever received at any facility. Crystal does a phenomenal job at managing this place. It is clean, convenient and always a pleasure to stop in and talk to the staff. Laura has always been very helpful and pleasant to chat with during my many unit rentals. I can't say enough good things about Crystal and Laura to exhibit the kind of customer service I have received here during my tenure at this facility. Thanks for making the hassle of moving and storing product a most awesome experience!! Keep up the great work and I will always turn to Crystal and Laura for any future storage needs. Thanks!!
April 23, 2015
the best manager i have ever seen at a facility. i have been storing there for 3 years and have gone through 3 different company changeovers. Crystal is the most friendly, courteous, and helpful manager i have been associated with. this girl is the BEST !!!!!!!!!!!!!
March 27, 2015
We meet professional people in the office while inquiring about renting a unit and was impressed with the clean ground and upkeep of the units. After being with them for a while.. my impression has not changed. I had not gone over to the unit for several months and everything was safe, secure and clean.] Good Job, Cube Smart!!!
March 20, 2015
My wife and I had to get a storage unit, as we were in the middle of selling one home and buying another. So we checked out a couple of storage places in fort Myers Fl. When we stopped at cubesmart storage place on Metro in Fort Myers and we talked to Krystal and Laura . They were very helpful and even this just being a storage unit, they made us so comfortable on how they represented the company they worked for and themselfs. We got the unit and Laura finished up with all the paper work. This company has 2 great employees.
February 27, 2015
CubeSmart in Fort Myers runs their operation the way all storage facilities should; the garage is clean and the folks at the desk are really helpful, even lending me a spritz of spray to "de-rust" my garage door lock. When I forgot the number of the garage housing my car (I had not been down to Fort Myers for over two months), the main office provided me, after office hours on a Sunday, with the information I needed (after making sure I was who I claimed to be.) Keep up the good work, CubeSmart. I would recommend you to anyone looking to store in Fort Myers.