Reviews of This Facility

Great customer service and great value!! Love it!

Star rating 5 out of 5

March 21, 2019

Moved here recently and I have to say this is the best self storage facility I’ve ever rented from. Great customer service and what a great facility for the money. Very secure and I love the security on property. I would highly recommend this location for any storage needs you may have. I’ll be a customer from here on out.

Excellent storage facility

Star rating 5 out of 5

January 21, 2019

Clean, bright and easily accessed facility. Love having the hand trucks to load and unload. Very convenient and secure.

Great self storage facility

Star rating 4 out of 5

December 4, 2018

Very clean, airconditioned, convenient elevators. dollies, secure. Only one issue is there - the price difference should be applied for the cubes, in which part of the space is taken with some build-ins. Actual storage space is then smaller than it is advertised.

Definitely recommend!

Star rating 5 out of 5

December 3, 2018

Staff great, nice facility. Very clean and safe. So many options and price ranges for unit. Very happy here

Great self storage facility!

Star rating 4 out of 5

November 3, 2018

I enjoyed my experience here and the Gary at the office was just awesome. He took his time explaining the operations and also made my mom, daughter me very relaxed. I do think you could focus on more than one key card, there was 3 of us. But overall just GREAT!!

Awesome self storage facility!

Star rating 5 out of 5

October 27, 2018

The general manager at this facility is awesome! He made sure to accommodate to all my needs and asked all of my questions appropriately. I love the cleanliness and reliability of this storage facility. My mom has used it several times and now I’m using it, too. Would recommend to have a couple more dollies or carts, but that’s about it. Thank you for the excellent customer service!

Great storage

Star rating 5 out of 5

October 26, 2018

Love this place. I have nothing bad to say. The price is okay. Wish they were open later than 5pm.

2nd Home

Star rating 5 out of 5

October 17, 2018

Best Around; Mr Gary is the greatest and always there to help. Never had a single issue and this is my 2nd time renting storage space from Mr Gary. Even though I dont live in Boynton I knew Id be taken care of there so ill go to Mr Gary anytime no matter what my storage needs are. 100 Stars for Mr Gary

A pleasure to do business with

Star rating 5 out of 5

September 5, 2018

Renaissance Storage is clean and well looked after. Excellent assistance from staff with our storage needs. Moving is a stressful time, so I especially appreciated their friendly and helpful way of doing business! Bring them a donut and coffee, they work hard to satisfy each customer! Thanks again, Shannon C

Great self storage

Star rating 5 out of 5

September 1, 2018

Great self storage and price. Location prefect just 2 block from the apartment

Best place to rent

Star rating 5 out of 5

August 21, 2018

I tell everyone this is the best place to rent,clean and the people that work there are always polite and helpful.


Star rating 4 out of 5

July 11, 2018

this is a nice facility. location good. nice people

Above and beyond customer service

Star rating 5 out of 5

July 2, 2018

The level of customer service that we will received at the Boynton beach location makes us go out of our way to send them more business. We are truly customer for life.

Great Manager and staff!!

Star rating 5 out of 5

June 30, 2018

Very pleased. The manager Gary has been so helpful and informativem

Great self storage facility

Star rating 5 out of 5

June 29, 2018

Excellent customer services specially Lisa. The place is clean. Great location.

Excellent space! Great customer service!

Star rating 5 out of 5

June 28, 2018

The general manager, Gary Ruffin, was very helpful with my needs! I was in and out in less than 30 mins!

Wonderful place and management

Star rating 5 out of 5

June 25, 2018

The manager at the Gateway Self Storage is friendly and professional, and everything is convenient and accessible in the building. Loving it!

Excellent facility

Star rating 5 out of 5

June 25, 2018

Overall excellent location, very clean and friendly staff. I strongly recommend this location.


Star rating 5 out of 5

June 24, 2018

Excellent staff very accommodating very pleasant I had to transfer unit they made it as smooth as possible I would highly recommend this facility to my friends and family and others

Gary is great!

Star rating 5 out of 5

June 19, 2018

Went in to set up storage for a close friend who moved away. Gary made the process clear and easy. It didn't take too long and he was very informative and helpful even afterwards.

The front office is great and they give great overall customer service!

Star rating 5 out of 5

June 18, 2018

I was looking for a storage facility within a small amount of time and just happened to drive by. I'm so happy I stopped. They made a stressful move a lot less stressful. I was able to purchase all of my packing supplies and the storage unit in one place. Great customer service!

i love gary and lisa awesome

Star rating 5 out of 5

June 15, 2018

excellent service..........................................................................................................................................................Lisa and Gary are awesome

Highly Recommended

Star rating 5 out of 5

June 7, 2018

I never feel I have to be concerned for the safety of the little-bit extra I need to store. It's a great relief!

Great self storage facility! Better Staff

Star rating 5 out of 5

May 11, 2018

The facility was always well let easy to get to and you're never in the Sun or rain. Second time renting at this location and would do it again.

Excellent storage facility

Star rating 5 out of 5

May 8, 2018

The CubeSmart near the Renaissance Commons area in Boynton Beach, Fl was perfect in terms of location, size, cleanliness, staff, and pricing. My only suggestion is that upon moving out, a closing form or receipt should be given.

Great Self Storage Facility

Star rating 5 out of 5

May 2, 2018

Lisa was very helpful in my transition to a bigger unit.

Gary and Lisa are exceptional!

Star rating 5 out of 5

April 29, 2018

This storage facility is conveniently located not to mention the local is clean , safe and so close to shopping areas and apartment buildings you can practically walk to your storage. But best of all is the Team. Gary and Lisa are always very friendly and caring. Always ready to assist. THANK YOU!

Convenient and safe

Star rating 5 out of 5

April 25, 2018

The facility manager, Gary, was always very helpful and a pleasure to deal with.

Great storage!

Star rating 5 out of 5

April 21, 2018

Exceptional customer service from beginning to end.

Nice facility, great cust. service

Star rating 5 out of 5

April 10, 2018

we needed an a/c storage facility while our house was being painted and some repairs that needed to be done before we were able to move in. Customer service was very good and very helpful. The facility was very clean and very well maintained. I would highly recommend this facility.

Nice clean storage facility

Star rating 4 out of 5

March 31, 2018

We had a 10x10 unit and found the whole place to be clean an secure. The staff was super friendly The only down side was they only had one elevator and they need more flatbed carts. Parking can sometimes be a challenge as people park in the unloading area and then work on their storage room for hours tying up parking spots and flat bed carts. I would recommend this facility.

Great storage facility!

Star rating 5 out of 5

March 29, 2018

Staff are very helpful and care about the customers. Units are clean and have AC. Location is great as well.

The Best Self Storage!!!!! Clean and very organized. Gary and Lisa are the best!!!! They have the best Customer Service!!!

Star rating 5 out of 5

March 8, 2018

The facility is wonderful...clean and very organized! Gary and Lisa are the best!!!! The will go over and beyond to accommodate the client with a smile on their face and best customer service!!!! Thank You Gary and Lisa for making my move easy. Valerie

Great facility

Star rating 5 out of 5

February 23, 2018

Worked with Gary to get my unit set up. Gary was great to work with very informative and really made the process easy!

Great self storage

Star rating 5 out of 5

February 13, 2018

It is a great p place when you need storage service

Great people

Star rating 5 out of 5

February 12, 2018

The staff at my local CubeSmart was able to help me move from a larger unit into a smaller unit with no hassle

Great facility

Star rating 5 out of 5

February 11, 2018

We needed a place to storage furniture and household items while we were renovating our condo. We found the right size, at a good price. Elevator access was easy. And the unit we had was just off of the elevator area. The unit was quiet, clean, climate controlled. Over the 6 months we used the unit, there was only one day that we didn't have access to a trolley. It was a busy day, with 2 moving trucks there. We just went at the wrong time. Other than that day, parking was easy. A very well run facility.

Nice storage facility

Star rating 5 out of 5

February 6, 2018

Great staff clean facility. There should be more than six months before the prices are raised.

Great facility

Star rating 5 out of 5

February 1, 2018

I really love the facility. Very conventional and spacious.

Easy & convenient storage facility

Star rating 5 out of 5

January 6, 2018

Gary in Boynton Beach was most helpful setting up a storage unit for my dad’s memorabilia. It was a difficult time for me and his professionalism and compassion made this move much easier.

Amazing service, very conveniently located.

Star rating 5 out of 5

November 24, 2017

Mr. Gary provides exceptional service and it’s the reason why I chose this storage. Facilities are very clean and pleasant to go to. Other tenants are also very pleasant and polite.

Clean, safe storage, great customer service

Star rating 5 out of 5

November 18, 2017

Made reservation online, showed up two hours later and Gary set me up in less than 30 minutes, showed me around and gave me the in and out of everything that I needed to know. Gary rocks, professional, courteous, and kind! Thank you for all your help!

"Great self storage facility features"

Star rating 5 out of 5

October 6, 2017

The facility is an indoor one so it is air conditioned. You park in a garage to then go to your unit, so you and your stuff never get wet if it's raining. There are heavy duty carts on which you can wheel your stuff to your unit. For the elevator door to close and move from the garage and the unit floors, one must 1st wave an ID card across the elevator keypad eye. This prevents those who don't have storage units from lurking in the building and elevators. Access to the units is til 10PM. The office is open til 6PM weekdays and 3PM weekends with helpful personnel. They sell supplies and have cameras monitoring the facility. The building is fairly new and modern and clean. They sent an email to everyone a few days before Hurricane Irma arrived to let us know they were locking the facility down early for safety in case we needed to store or remove something. There are closer places to my house, but it is well worth the few extra minutes drive to go to this facility.

A+ Storage Facility

Star rating 5 out of 5

September 18, 2017

Great storage facility. Super clean and easy access. Staff is extremely helpful and friendly. Would definitely recommend to others.

Best customer service and cleanest storage facility!!!

Star rating 5 out of 5

September 2, 2017

Dave the stove manager is great. He will help you find the space you need for the price that is right for you. He even explain the insurance fee which I honestly was not aware of from researching on the internet (may have been overlooked on my end). It was an additional $12 a month so it was not that bad. Also he advised me to get a lock for my unit or buy one from him which would cost around $20. That right there let me know he wasn't in the business of wanting to take my money. Always nice to see a manager wanting to help a struggling teacher out. I got the space I needed for the price that fit my budget. Thanks Dave!

Clean facility, great people!

Star rating 5 out of 5

August 24, 2017

Gary and his team consistently do an excellent job with keeping the premise clean and providing excellent customer service. Moving is a hassle, especially when placing items in storage, but having friendly and kind people on site certainly makes a positive difference. Thank You!

Why go anywhere else?

Star rating 5 out of 5

August 12, 2017

I have been a customer twice now and have had a pleasant experience both times. I am grateful for the convenience, the cost effectiveness and the quality!

Great facility for storage

Star rating 5 out of 5

June 5, 2017

Both of the managers Gary and Jeff were awesome in getting me into my rented space quickly and easily. The facility is new, clean, secure and well air-conditioned. I highly recommend it.

Great and convenient self storage facility !

Star rating 5 out of 5

June 3, 2017

I like the cleanliness ..) Its a bit pricy but convenience is great..

Great service from Manager, Gary Ruffin

Star rating 5 out of 5

March 4, 2017

Gary Ruffin has been great help and provided excellent service during my search for storage unit. He's patient and made sure I saw the value in renting a Cube Smart storage unit in Boynton Beach. If it wasn't for his attentiveness and customer service I probably would've taken my business elsewhere. Thank you Gary for your awesome customer service!!!

Satisfied repeat customer!

Star rating 5 out of 5

February 16, 2017

We recently found the need for a storage unit, our decision was easy and we went back to Cube Smart @ Renaissance Commons again!

Great from head to toe

Star rating 5 out of 5

February 7, 2017

This place is top notch and I can tell why with a guy like Gary Ruffin in charge. He was extremely helpful on move in day and I would recommend this place to anyone knowing he's in charge.

Excellent customer service and great location

Star rating 5 out of 5

January 31, 2017

I love this facility! Clean and temperature controlled beyond my expectation! The staff made me feel at home and the courtesy is commendable!! I would definitely recommend this faculty to anyone in need!!

Why is there a fee for paying online?

Star rating 4 out of 5

January 6, 2017

I'm just curious why you charge a convenience fee for paying online. I pay all my bills online and you are the only company that charges this fee. It is now standard to pay bills online No one mails checks anymore. I think it's time to get with the century. Thank you.

Love our storage people!

Star rating 5 out of 5

December 6, 2016

We have been with CubeSmart for 6 years, love everything!

Gary is Great!

Star rating 5 out of 5

November 1, 2016

Gary Ruffin was WONDERFUL - he helped and called me back and really knew what he was doing! Thanks, Gary!

Very good facility and customer service

Star rating 5 out of 5

October 15, 2016

I was in need of some temporary storage in the boynton beach area so I visited the Renaissance self storage (cubesmart) . I made an online reservation prior to my visit. When I arrived all my paper work was in order and everything was well organized. Jennifer explained everything about the facility and I felt very comfortable with everything. The facility is clean, safe and organized. It is in a busy area so I felt safe. There are always people around. Not like some facilities which are very isolated. Thank you to Jennifer and the Renaissance self storage. Job well done. Highly recommend!

Employees are Awesome!

Star rating 5 out of 5

August 2, 2016

The employees are always helpful and friendly. Facility is well lit and clean. There are always available moving dolly's if you need. Easy in/out access. My only suggestion would be that they provide door stops for inside doors that close on hinges or perhaps at least put in hinges that close slowly so you can get through, with your boxes/dolly, without becoming a door sandwich.

Manager of this store is very helpful!

Star rating 5 out of 5

July 26, 2016

Renaissance Commons Storage is very helpful! Every time we had a question or concern they were able to quickly answer with accuracy.

Website hit or miss for making on-line payments

Star rating 4 out of 5

July 7, 2016

I have more problems getting the website to recognize my login which forces me to make a payment over the phone and incur the service charge or have to drop off the payment. I am beginning to wonder if this company is worth the effort since their prices aren't all that cheap.

convenient and great customer service

Star rating 5 out of 5

June 8, 2016

My wife and I recently moved back to Boynton beach and needed a storage room. We went with CubeSmart because their price was affordable and a great location close to home. I am so glad we went with CubeSmart because they have the best customer service. Jennifer was very friendly and helpful and she even came by to check on un while we were unloading the truck. She even brought us cold water to drink. Simple things like that go a long way.

Absolutely Awesome!!

Star rating 5 out of 5

June 6, 2016

Been at the Renaissance CubeSmart for a year now, and couldn't be happier! The manager (Gary) and the staff are all very customer-oriented and will frequently go above-and-beyond the call of duty to help resolve an issue. The facility has to be one of the cleanest storage facilities I've EVER used (and I've used more than 50 in my life); climate and security are always a top priority, so I feel VERY comfortable and confident storing my stuff there. If you're looking for a top-notch, climate-controlled storage facility, look no further - Renaissance CubeSmart is THE best!! Great job folks!!

Very Clean and convient facility

Star rating 4 out of 5

May 1, 2016

Facility is very clean, security in facility reassures me that all my stuff is safe and secure

Impressive Staff

Star rating 5 out of 5

March 14, 2016

I just want to say what a wonderful experience we have had doing business here. The staff s wonderful and always attentive to our needs. It is always clean, bright and friendly and staff is constantly looking after the property AND us! If there is an issue with someone leaving items in the hallway, we receive a phone call to make sure it wasn't something we mistakenly left behind. If we have questions, they are always dealt with in a friendly, quick and efficient way. We have been very, very happy with CubeSmart and after our two years of renting with you, we have no complaints, issues or problems of any kind....only complements. Thanks so much to you and your staff! We look forward to years of a happy business association. Lorraine Poitrinal

Best storage facility I have ever used!

Star rating 5 out of 5

May 27, 2015

I have had storage units for 30 years, where I store equipment for my work. I actually go out of my way to store my stuff here. I live nearer to a bunch of cheaper places, and have tried them out, but always came back to this facility. It's just so much nicer! There are enough hand trucks and they roll easily. The floors are clean, the staff is friendly, the hours work for me, and best of all, this particular facility has a huge COVERED loading area! There are no first-floor units, but it doesn't matter because it's so easy to get in and out. Once in while an elevator has broken down... the layout of this building is such that some floors can only be accessed by one elevator, and other floors have two elevators. So if you need to get to your stuff regularly like I do, make sure to ask for a unit in the middle (above the loading area), that can be accessed via both elevators.

Great service, clean and well kept

Star rating 5 out of 5

March 9, 2015

I went to check out several storage places and cubesmart was the best option. They have a few locations in my area and I chose the closest one which is a couple of miles away. The manager was great as well (Marsha Perez). I also saw the location on Federal and the manager there was also super great. I was very impressed with how clean and well kept both locations were. The climate control was also great since I have things that can get ruined if not in the proper environment. I am really happy with my decision to get a storage unit. :)

Great self storage facility!

Star rating 5 out of 5

December 29, 2014


The Best In Town

Star rating 5 out of 5

September 10, 2014

This is THE cleanest storage facility in town. We have been to every storage facility with a ten mile range of our area and this is by far the cleanest and most convenient (at least for us) facility around. The office manager is fantastic and super helpful. To top it off, it was the best priced by far. Thank you Renaissance Storage!