October 20, 2019
Tracey was informative and extremely helpful. She made the whole process easier
August 30, 2019
Excellent storage facility but the elevator was not working when I first joined so it made it difficult and multiple trips were needed instead of the one or two that I feel would have been sufficient to unload my storage bins
May 3, 2019
I've been using this storge facility for my belongings for now and over the months I've been using this place they have kept my stuff safe
February 12, 2019
Clean facility. Friendly, helpful staff. Love that they have a truck available to help you move!
February 10, 2019
Awesome what a good safe place to keep my property
December 2, 2018
The people that work at cubesmart r very nice and helpful
December 2, 2018
Loved the convenience. Jessie who works there is a sweetheart and always answered my questions via email very promptly!
November 30, 2018
Great staff and facility! I would highly recommend and return if needed. Thanks for your services Cubesmart in Haverhill MA!
October 22, 2018
We liked the use of the truck while we filled and emptied the space. The bathrooms were out of order when we needed them. An employee charged us to rent the truck and we didn't understand why, but all else was really good.
October 17, 2018
Taking over the smaller owned APlus Stroage was a great choice for Cubesmart over here in Haverhill, MA. I’m so grateful to them for providing storage to me in a time of need. The convenience and care of staff is very consistent, and would even appreciate the opportunity to utilize them in the future, or recommend them to a friend or family member. From 5x5 to larger than your garage. Cubesmart has you covered.
October 6, 2018
Renting with cubesmart was easy and convient. The staff was great, friendly nice kind. The security is wonderful. I never worried about outsiders or youngsters vandelizing the facility. Theres an older gentleman there whos always on the lookout. Hes funny and very helpful and hard working. Im sorry i forgot your name. I have tented with cubesmart before and i will continue to use and recomend the facility.
August 21, 2018
Good self storage. Clean and easy facility. Staff is professional and friendly.
July 19, 2018
Only a month rental but liked it. Came down to the pocket after the first month's promotion ended. Would have liked to stay long term but wasn't in the cards for me financially.
July 10, 2018
Clean convenient and bug free.what more do you need.
July 7, 2018
Great place for storage have the right size places
May 16, 2018
Very organized with many different options to choose from. Polite friendly staff and very secure.
February 10, 2018
The staff all are very helpful and nice. The facility is always secure and clean. (Outside as well as inside) We actually changed into a bigger unit and it was super quick and easy. No stress!
February 3, 2018
Awesone place they have great people but i think they lied to me one time which makes me think a little bit but overall they were awesome
January 1, 2018
Ive had my unit for about 6 mo. and have nothing negative to say. I go there frequently as I rent a room and am always switching out items I have stored there.
October 9, 2017
twice I have gone to my unit and as I was leaving I was unable to close the main door to the facility. This prompted me to call customer service.
September 22, 2017
Staff is always friendly and helpful. I appreciate the great services.
September 9, 2017
I highly recommend Cubesmart. They have been very accommodating, providing a very reasonably priced truck for the initial move in and the staff are friendly and welcoming. The prices are also extremely reasonable. In fact, they were the best prices available for this area. Overall, a very good experience thus far.
September 8, 2017
EXCEPT when remodeling I was not told in advance there was an issue.
April 13, 2017
Great service and very fast. I have no complaints thus far.
November 28, 2016
I have a previous experience with Extra Space and they are clean, organized, high end, but with the worst customer service ever, hated it. Cube smart has zero high end space is an average storage as if you were doing it on your own garage, but they are so nice in customer care that they make you want to stay with them and make you feel great.
November 23, 2016
Staff was very friendly, helpful and welcoming. We came in close to closing and she was still very accommodating. I love the 6a-10p gate times.
November 2, 2016
Overall a good place for storage, it was very simple to rent. I also like the truck being available.
July 31, 2016
They had the size unit I needed for less then the others in the area. Great Customer Service, very clean. I showed up a couple times and the back big door was open. Will be better when they have the access gate.
January 24, 2016
What can I say? Debra W. consistently displayed courtesy, professionalism and a smile every time I approached her at the storage facility. She ALWAYS go out of her way to accommodate me with whatever assistance I needed and I always look forward to going to my CubeSmart storage unit knowing that Debra will be there to help me or if I only wanted to pop my head in to say Hi because of her smiling attitude! She's a real keeper and deserves a raise if at all possible! Thanks for making my experience at CubeSmart stress free!
October 10, 2015
Very convenientl but wished it stayed opened later than what it does...
July 13, 2015
The people who work here are great. The only issue is that they have gate hours listed as 7am to 10pm Sunday thru Saturday and in Haverhill that is not so. Sadly it is written that those are the hours right on the brouchure I was given when I rented my unit. The freight elevator is a NIGHTMARE!!! There is no way you can go to the unit and retrieve something on your own if you need that elevator, has to be manned by 2 people. If these issues are looked into, it would be an ideal place.
March 15, 2015
I have had a small unit at A Plus, now Cubesmart, since I moved into the downtown lofts in Haverhill. It was conveniently located. and the first office person (Melissa) was nice and helpful. But after she left , incompetent , rude people took over. They kept incorrectly putting a lock on my unit and thought it was amusing. The old hours of access were very limited, too. Since Cubesmart took over, the hours have expanded and CS is amazing. It began w the new manager giving me a discount on the next month because the A Plus people turned over ownership - leaving yet another lock on my door. .... These people are professional and all dealings I have had since have been cooperative and very helpful. I highly recommend this place.
February 22, 2015
Ease and convenience of the facility is great. Hospitality from staff is amazing. Keep up the great work.
November 22, 2014
I have never had a problem since the day I moved my things into storage, and I know my things are secure!