November 12, 2018
The lady who helped me walked me through everything I needed to know. I was in a little of a rush and she catered to my needs. It is not to often you find someone who takes pride in their job. She also really understood the industry.
October 22, 2018
We live downtown and needed some extra storage. Patsea was amazing, helped get us set up and answered all our questions.
July 30, 2018
Frankie did an awesome job helping us get signed up with the right unit. She was helpful, courteous and professional. Her customer service made the Cube smart experience a winning combination.
July 7, 2018
Patsea was very helpful and provided excellent communication when we elected to move from one size cube to another in the same facility. Thanks for your work, Patsea!
June 1, 2018
The ladies at this location explained everything clearly. We’re friendly and professional. Answered all my questions. Gave me a tour and showed me spaces. Smooth in and out. Customer service was superb!!!!!!!
April 17, 2018
Professional people, Patsea Chema , Frankie , you need to hire more people like these two!!!!!!!!! Friendly , nice, !!!!
April 2, 2018
Convenient to downtown Columbus OH. Great that you can actually talk to attentive management. Our unit was sufficient. Current issue is only elevator is freight which is big and cumbersome to use if you don’t need it.
January 28, 2018
Enjoyed working with Patsea Chema in the front office - always efficient, responsive and personable. The other representatives, such as Cassandra and Thelma - same story - always helpful and friendly. Cleanliness of general area always good. Bright lighting. Thank you for making our temporary storage experience a good one!
March 1, 2017
Love the people, great customer service, Christopher on call center set up one but everyone at chestnut is also super awesome
January 9, 2017
After a bad experience with my last storage unit, this CubeSmart has been fantastic!! I know my packages will be accepted when they arrive and I love the convenience to downtown. I was worried about parking, but that has not been an issue at all. The customer service is the best!
January 2, 2017
Thelma was such a pleasure to work with & extremely helpful.
November 5, 2016
It's just great. It's easy to get to and my stuff is safe
October 6, 2016
Great storage facility, customer service is great and facility is very clean. The facility could use some more carts though, only 1 or maybe 2 for the whole facility, not exactly easy to get things to the 4th floor. Also, people don't know how to work the cargo lift, so most people just take it and leave it open on the floor they are on. They should put up a sign on how to use it.
August 27, 2016
It is a great location and customer services is very good
August 24, 2016
Great new facility, worked with us to get exactly what we wanted, easy to get in and get out!
August 15, 2016
I have used many storage companies over the years, but the customer service I receive here is the absolute best. My only concern is that I have noticed that the temp can be warmer than I would anticipate or have experienced in the past, but we have had an unusually hot Summer.