February 12, 2019
This was my first time using a storage facility so I wasn’t sure what to expect. I reserved a 10x10 cube online initially. When I got to the facility the staff was friendly and welcoming. I realized after seeing the actual unit it was not going to be enough. It was no problem, I was immediately shown another larger unit and rented that one. The unit was clean and dry. I would recommend this location.
November 6, 2018
Very affordable, and easy access. The customer service experts are always willing to help. Would definitely recommend CubeSmart over uhaul and other self storage companies.
October 24, 2018
Simply put, Izzy, and her staff (Thelma), are what makes the facility an “Excellent self storage facility”!
October 16, 2018
Thank you for professionalism and friendly attitude.
August 30, 2018
My daughter and her boyfriends were very happy with the storage experience. The staff were especially nice and welcoming. Thank you.
August 18, 2018
We didn't want to drag everything from our daughter's Ohio dorm room across the country to San Diego for the summer, so we put it into storage. Izzy called after a particularly big rain storm and asked us to check our unit for possible water damage. That wasn't possible as we are 2,200 miles away, but it was great of her to call and prepared us for what we might find. We had a tiny bit of water damage, but it didn't amount to much. Now we know to put everything on pallets when we put it in storage. The unit was clean, climate controlled and the facility is well maintained. The customer service can't be beat! We will be back in the spring.
August 9, 2018
I greatly appreciate all of the help i got and it never seemed like someone was too busy for me. Well-managed and convenient.
August 2, 2018
Great place to store items but prices are becoming a bit high.
July 12, 2018
CubeSmart was just what I needed when I had to move my son out due to illness. Staff was great especially Thelma. Thank you for all you do!
June 3, 2018
We felt very confident our items were safe here. No big or whether damage at all. Staff was east to work with.
June 1, 2018
Easy access and customer service was nice . Izzy was easy to deal with. She was helpful and resourceful . She goes above and beyond to satisfy customer
May 24, 2018
Great facility, friendly and helpful staff. The rental fee was the least expensive in town when I started using the space but Cube Smart raised my fee several times throughout the two years which was not ideal.
April 22, 2018
Renting storage space at CubeSmart was a good experience on all accounts. The space was clean, secure, fairly priced and professionially managed.
February 19, 2018
Izzy is fantastic! Everyone I have worked with has been so great!
February 5, 2018
Super easy and quick process. Both ladies working there were extremely nice. The first month was free, which helps, because you're still buying some furniture covers, and there's insurance and an initial fee. That being said, they could have charged a million dollars, and it still would have been an overall pleasant experience. I was very surprised by the experience.
January 4, 2018
I was on and off the phone quick!!a and he made sure to tell me how expensive it is to pay over the phone! Thanks for saving me money haha
December 22, 2017
Due to an error in technology upgrade, I was given a discount in my rate.
September 20, 2017
facility is clean and safe...there is very good management
August 28, 2017
I knew the moment I walked in that I had found a wonderful storage unit. The friendliness of the staff was amazing and so helpful! Definitely will tell all my friends about Cubesmart!
August 13, 2017
We can't say how much we appreciate Thelma. She was just fantastic. Even though we arrived 15 minutes after closing, she didn't rush us. She was patient, kind, and helpful. Thank you again!
June 5, 2017
Great storage facility ....The manager is the sweetest ,nicest,most friendly person you ever wanna meet!
April 25, 2017
So far our experience has been great, no issues and excellent customer services
September 9, 2016
I have not had any issues with this place. Service was friendly, place is clean, convenient to where I lived.
August 22, 2016
Excellent customer service, and the environment is clean.
July 22, 2016
Tom the manager is really nice and very helpful. i will recommend this storage to anyone.
July 12, 2016
I moved from out of town and I could not find a storage unit facility to hold a unit for me until I arrived. Hal and Tim provided excellent customer service and held me a unit for 3 weeks unit I arrived in Ohio to sign the lease. Thanks!
July 6, 2016
This is a great facility.. The gentlemen in the office are awesomely sweet.. And professional at the same time.. The entire facility is very well kept up and clean.. I've used other facilities in the past, and this one is by far the BEST! Keep up the good work! So glad I found you!
June 10, 2016
This is the first time I have needed a storage unit and I was very pleased with everything about the process. Tim and Hal at the Morse Rd. location are exceptionally nice and explain things well.
June 3, 2016
Thus far Tim and Hal have been the most professional nicest people that I have ever done business with especially with all the unethical businesses in town. They treat all people that I know of with respect and carry themselves with class.
May 15, 2016
Great service the manager Tim was very helpful .storage has easy access And clean.
May 1, 2016
Your staff at this facility were excellent at helping me choose the right storage size. In addition they were friendly, polite and courteous. You have hired an excellent staff!! Keep it up!
April 21, 2016
Tim has been great in helping provide relevant information and helping to make one aspect of my move simple - storage. Kudos!
February 14, 2016
This is one of the best places that i've ever rented a storage unit from. The office staff are always willing to help and understanding of the customer's situations and issues. The only reason I gave 4/5 for customer service is all because of the corporate customer service. As for the convenience being 2/5, this is only because they are not 24/7 access. You can get 24/7 access for an additional fee, but with the amount i'm paying I believe it should be no charge. I can always go somewhere else that's cheaper with 24/7 access.