January 18, 2019
No matter how early in the am or evening, I feel safe going alone to the storage. And the staff is always amazing & readily available to help when needed. Convenient location.
January 4, 2019
Very easy to use! Simple, easy to access, climate control is appropiate.
November 14, 2018
In Manhattan I have been in a storage (Mini Storage at South Street) that had mice....old building...) Not here. VERY CLEAN. GREAT customer service.
September 29, 2018
Safe atmosphere and courteous employees. I would reommend this facilityto anyone that needs a storage unit
September 21, 2018
Best facility I've been to so far, clean and the service was great, also management was very helpful on site everytime.
September 9, 2018
We had a room for several years and had no problems. All of our stuff was well kept and the staff is very helpful.
August 29, 2018
We rented at the Tonnelle Ave, Jersey City facility. The staff the manager were very helpful with meeting our needs. Reasonable priced and had an overall great experience renting a unit at this facility.
August 29, 2018
Great storage facility and would recommend it to my friends.
July 31, 2018
Couldn't have been easier - a well run, clean, safe facility with very reasonable prices. Staff is well informed and helpful.
July 20, 2018
the only issue i do have there is not enough dollies for everyone in each building. It seems that there is only one per building and when someone is ignorant enough to hold that dolly instead of unloading it near there unit they hang on to it until they empty their belongings off the dolly into the unit.
July 4, 2018
From reserving our unit to registering to moving our things in, our experience with Cube Smart was amazing. The staff was extremely knowledgable and helpful. Highly recommended.
April 27, 2018
awesome cubes and great prices, would recommend everybody to rent these cubes. Also, high technology is provided with temperature controlled units
April 20, 2018
No issues, the place is exactly what I need. Easy to access and great customer service by on site staff.
April 16, 2018
This is an excellent storage facility. Everything works well, but what makes it even better is the outstanding customer service. Everyone is professional, cooperative, and pleasant to deal with. Angela, Jorge, Maria, De'Quan, and Ariel always went above and beyond, helping with any issue, big or small. Overall, simply a great experience!
February 26, 2018
Any issues are resolved when I call or speak in person on the same day. They are prompt in calling the customer of any issues and ways of correcting any storage unit, access or billing.
November 30, 2017
Excellent Customer Service!. I was very impressed with your team at Tonnelle Ave. Ariel Marte in particular is an excellent asset to your company.
November 23, 2017
Its fine should not be charging to pay online or over the phone
November 17, 2017
Clean and easy to get to from the city, great place to store stuff while moving
October 3, 2017
My first storage facility. I like the experience I am having with them.
August 24, 2017
Great location, staff and prices. Highly recommend!
August 6, 2017
I've been a customer for over 2 years, and have not had a single issue. My property is safe and I feel very comfortable with their friendly honest, well spoken staff. Thank you guys!
July 27, 2017
CubeSmart called to inform me that my payment due has just passed and provided with a couple of payment methods to avoid late fee. At the time of signing, the staff was very polite and courteous. I just wish that they would have told me about insurance fee at the time of pricing.
July 7, 2017
The facility is great but that's not what I want to write about. This place has amazing customer service. I've only met Jorge and D'Aquan (sorry if I spelled the name incorrectly) but they are two of the nicest, most helpful and most professional people I have come across in a long long time. Thanks to them both.
June 14, 2017
I like the location of the facility and the cost for the unit. The fact that it is a climate controlled building is an added bonus because my items are NOT subjected to extreme temperatures that can damage my shoes and furniture. NO moisture means NO mold will be found when i start to open my boxes!!
June 8, 2017
The staff was well prepared and the process was seamless and easy. The facilities are clean and easy to navigate. Convenient to NYC. Uber out there with my moving van / NJ transit back ...
May 11, 2017
Great service and convenience Service im very satisfied
November 20, 2016
Long-term customer at these facilities Excellent experience Courteous staff
November 14, 2016
I HAD MY ITEMS STORED OTHER PLACES, AND WITH CHANGES WITHIN THE STORAGE COMPANIES, I HAD TO GET A NEW PLACE. SO GLAD I FOUND CUBE SMART. THE STAFF ARE FRIENDLY AND THE UNIT IS BIG ENOUGH AND THE PRICE WAS WITHIN MY BUDGET.
October 29, 2016
Great Customer Service. Ángela is an excellent servida agent. Was very helpful and inciteful on the many options í had. Guided me through a smooth transaction. Thanks Cubesmart.
October 16, 2016
Great place to store your stuff. Private, convenient, and service with a smile.
October 14, 2016
I've been with this self storage place for years and it's the best. Imma dj so I have a lot of vinyl records (that are very valuable) and this climate control storage place helps keep them from being damaged in the Summertime with the heat. Also, it's very safe to enter and kept clean as well. Thank you for your great service.
September 19, 2016
JUST BECAME A NEW CUSTOMER AND VERY HAPPY I CHOSE THIS LOCATION. STAFF ARE VERY FRIENDLY AND CARING.
August 15, 2016
Excellent staff I have been at this location for more than 10 years Service has been outstanding.
July 21, 2016
Place is very convenient and I'm glad you are able to go until 10pm.
May 1, 2016
Good location,convenient and clean.very friendly people on the front office
April 20, 2016
This storage facility is in a very good location. It's a short drive to uhaul, the gas station is right infront of it, and it's right down the road from the train station... Perfect for what I'm using it for!
March 31, 2016
NJ self storage is great place to do business, no double talk or over charging money. Staffs are great and accommodating. Simply put, ANGELA AND MELINA, are the nicest people.That was the reason I rented from NJ self storage, and lucky to have them because they possess the best quality employs can offer; loyalty, honesty and they deserve to be elevated. Mike
October 3, 2015
We got a unit in NJ and the manager walked around the floor with us to find the unit that we thought was the best in location. Great price and staff is always helpful.
September 24, 2015
Aturo, Angela and the team are very responsive to customer needs and are generally knowledgeable and professional
July 19, 2015
Nothing out of ordinary for a storage facility. Only complaint is the building as no logo or name that lets you know its storage smart. Also the GPS google takes you in circles probably because there is no signage so its probably confused also. I like being able to access facility late.
June 24, 2015
I would definetly recomend this to my friends,the rooms are ample and cleaned. the price is also right, and personnel is outstanding.
April 23, 2015
Very convenient and size is good with the cost. Most places are higher priced but i am satisfied.
April 16, 2015
Arturo, the front end manager who assisted me, was very courteous and well informed. He was a pleasure to do business with at this facility.
April 8, 2015
These guys are great!! They helped me with everything, including making sure I understood everything (I'm hard of hearing). Thank you!!
March 18, 2015
I had a great experience signing up with Angela and Arturo. Both were extremely professional and knowledgable about their product. I received a phone all right after I reserved and then a follow up call prior to my move in. Once I arrived, Arturo was super nice and explained how everything worked in detail. I was stressed out at having to sign all my paperwork and move in the same day but Arturo quickly took the stress away with a friendly smile and a "Don't worry, I am here to help attitude". He showed me a few different sized units and then walked me back to the office and guided me through the rest of the process. It was a great experience and I was signed up and all moved in within an hour. Highly recommending let these folks to look after your stuff. It's easy to get to and more affordable than most places. And Arturo is a huge PLUS!!!
November 22, 2014
Really like this location because it's convenient and the staff is very friendly.