February 9, 2019
They are close to home and easy access! I don't know what else to say except it's a storage place that holds and protects our personal belongings.
February 5, 2019
The staff at this location on 21st 11101 L. I. C is great. Good customer service especially the gentleman from the maintenance Dept called JR Hernandez. Very Nice and helpful and goes out of his ways to please everyone. When I got my storage unit back in november 2018, I was going through a lot of distress from losing my appartment. The employées on duty were very compassionate and Mr. JR. Helped the movers with my belongings.
December 15, 2018
Everyone is always pleasant and helpful. Facility is always clean.
December 2, 2018
This place is the best ! They customer service is also so good ! They make sure you are happy ! They take good care of the place , very clean !
November 5, 2018
I just lovvveee it here. This far the best storage facility I have ever rented from. The staff here make everything so easy and smooth even when you have an issue. There customer service in definitely at 1000%. Everyone here is excessively professional and a million times more helpful. Keep up the great job everyone :)
October 18, 2018
Storage was sufficient, clean and excellent customer service.
October 8, 2018
The location is accessible, staff helpful and facility clean/secure. As a New Yorker who does not own a car, I found the service/space very conveniently located near a train station. When I did get a car, the parking space and loading carts were useful. Plus, they have air conditioning (a summer must) and play good music over the PA!
September 16, 2018
I loveeeee this storage facility; from the staff to the amount of space provided for any purpose of your needs.
September 3, 2018
I had this storage for 2 years. The staff was very nice the unit was well secured, air condition, and well lit. The only problem I had was it had mice & they messed up my bed.
August 25, 2018
Convenient, customer friendly representatives, clean and safe environment
August 22, 2018
We continue to use cubesmart throughout the country. We continue to because you're the best, most customer responsive and always willing to work out what's in the guests best interest. Besides, at 21 street Christyn C is the best.
August 7, 2018
Friendly staff informed me well of all the options and answered all questions. The offer of free transport within the distance and time limits was very convenient.
June 24, 2018
I kept my stuff at CubeSmart for over 2 years. Great clean unit... helpful customer service! Highly recommend this facility in Long Island City.
June 19, 2018
All the staff are very helpful! They provided great assistance during my stressful move.
June 17, 2018
I have been a customer for over two years at cube smart. The staff is wonderful everything is there when you need it.
June 5, 2018
A happy long time customer but had to downsize. The staff, Nicky and Chrysten, was very helpful in guiding me through the process. You are the best!
May 20, 2018
I love the service. It’s really close to where I live very convenient
May 18, 2018
All staff of the Cube Smart are very cooperative and find solutions to queries
May 8, 2018
I really like the convenience of this location and the people are nice.
May 2, 2018
The staff is very kind and helpful and the storage very clean.
April 9, 2018
The employees were very helpful, accommodating and great to deal with especially Tempest Miller and Christyn Cobb
March 24, 2018
We have had storage here for the last two years and recently got even more. The facility itself is great for large move-ins with two huge loading areas big enough to drive a truck around inside. The staff are extremely helpful and pleasant- Nicky, Tempest Christyn and JR really help make the storage experience the best it can be. It's extremely secure, well-controlled climate-wise and easily accessible. Thanks again..
March 11, 2018
Excellent facility, ample parking, clean and safe. Cheerful and helpful staff.
February 22, 2018
The space is very clean and Nicky was very helpful. The only issue we encountered is that the carts for moving items in and out are quite small compared to other storage facilities.
February 20, 2018
I no longer need a storage unit, but I had a great experience with the Cubesmart on 21st Street in Long Island City. Nicky Hunter and her team were always professional, friendly and helpful at all times.
February 14, 2018
We find that Tempest, Christine and other colleagues are efficient and helpful. We are retaining one of the storage spaces but don't need the second one. The only drawback with CubeSmart is that there's no service, so when we have a pickup or delivery with FedEx we have to go there and spend the time waiting. Other than that, we are pleased to be using CubeSmart.
October 31, 2017
The entire team is amazing especially the young lady that answered all my questions even though I asked them 1000000 times :) thank you
September 14, 2017
I've used this storage center for about 5 years, for all of my storage needs in New York. I've rented various sized units through the years. The customer service here is the absolute best. The staff is so professional, friendly, and always helpful. The facility is clean, well-lit, and convenient. I highly recommend!
July 24, 2017
My review is it was great service looking forward to trying it again
July 13, 2017
This place is very convenient, it's minutes from Manhattan, clean and very well maintained.
May 29, 2017
I have been at cubesmart for over a year and I love the services. Everyone is helpful and a pleasant to talk with I have never had a problem always polite. I am glad that I was able to find such a great place
April 24, 2017
Speedy registration. Friendly and very helpful staff at LIC
April 9, 2017
Customer service, convenience & cleanliness are a number of reasons why I am a returning customer.
March 21, 2017
Wonderful staff especially Wendy who is such an amazing employee in your staff. Thank you Wendy aka Super girl for your care and professionalism. You are simply awesome.
February 26, 2017
Tempest was amazing! She remembered me from the prior week. She was quick, courteous, and friendly!
February 26, 2017
Very clean nice worker , great place to storage your life
October 21, 2016
I'm glad that I choose CubeSmart. The General manager- -Wendy Tirado was very professional, cordial and helpful in finding me a good storage space that fit all of my belongings. I definitely, recommend this storage space to family & friends.
October 20, 2016
I have existing storage units via the company I work for. The location is convenient, only 3 stops away on the F train and only 1 block from train station, traveling from Midtown Manhattan. The employees are friendly and helpful, the facility itself is nice ant tidy, well lit, an overall comfortable atmosphere. I worked in one of the units for an entire work day but it was almost enjoyable due the radio station they play which 107 lite FM, so that's all the motivation I need. They also have a beverage vending machine, and storage and moving related items for sale for your added convenience. They also have additional services as well to cut out the middle man.
October 15, 2016
The site is easy to understand online when I need help. It's better then calling on the phone to take care of payments and managing your account. The unit and the place is more then I expect, I am so over whelm with everything. this makes my life comfortable and clear up my worries. Thank you again for taking away stress
October 4, 2016
Every single time I go to make a payment online, there's a problem signing on.
September 24, 2016
Good location, easy access, and great customer service.
August 28, 2016
Has very helpful, friendly and cheerful employees who make the visit and purchase of facility a wonderful experience
July 17, 2016
Great location, clean, and accessible. I reccommend for all your storage needs.
June 23, 2016
The facility was well organized and first class but more importantly, the customer service I received from your agent (W Tirado) was probably the best I have ever received. She was simply A-W-E-S-O-M-E! Not what I was expecting when deciding to rent storage in Queens, NY, coming from the DC area. Also, RJ assisted us in getting our items up the elevator and he was extremely helpful and accommodating as well. Just a pity you don't rent apartments! ;) Will recommend Cube Smart to anyone looking for storage in the NYC.
April 26, 2016
Wonderful team. Always helpful. Wendy is absolutely amazing.
May 1, 2015
The facility is clean, bright and inviting; storage areas well designed. The staff is courteous, knowledgeable and inviting.
April 7, 2015
best storage space. Great customer service. very Clean
February 27, 2015
Very friendly and helpful staff ... they made this a seamless and easy experience Thanks!
December 9, 2014
i loved this place! everything was so nice! they have boxes any size you want. the price is great. and the storage is very clean and secure. and more than that, they give you one-month storage for free. the facility is dry and has constant room temperature. it's perfect to keep our stuff inside. our receptionist was very nice. Nelinda explained to us all the conditions and she showed us all the boxes they have. we are very happy to move from our apartment now. :)