Reviews of This Facility

I have used this facility before and I was very pleased with the unit I had a few years ago. I'm hoping to have the same experience that I had before.

Star rating 5 out of 5

January 16, 2019

I just want to say the Two young Ladies in the office was Awesome!!! they was very helpful with Answering any questions that I had, showing me the units and explaining the lease and terms. I came in the day before just to get some information from the young lady don't know her name but she was Awesome!!! then I came back to day to rent the unit and Sylvia was the one that rented me the unit today. they both was there and they both are Awesome. Great Employees need more like them.

Great self storage facility

Star rating 4 out of 5

January 9, 2019

My aunt went over there and said that it was rat droppings in the storage

loving my storage unit

Star rating 5 out of 5

January 4, 2019

I'm loving my space and this unit is ar a great location near my hours this unit is the perfect size for my items

nice and clean not

Star rating 4 out of 5

January 3, 2019

I've been using them for years. I've had no problems

Very nice .

Star rating 5 out of 5

December 28, 2018

Always call very nice nothing else to say just nice

Awesome customer service !!

Star rating 5 out of 5

October 21, 2018

I would recommend this storage to my friends !! It has good price !! Awesome customer service !!

Great experience at CubeSmart!

Star rating 5 out of 5

October 15, 2018

I used my storage at this CubeSmart location for over 4 years. I had a great experience from the very beginning. I never had any issues with my unit. The grounds were always clean. It was easy moving out. Thank you for great customer service!

Excellent affordable storage facility!

Star rating 5 out of 5

September 18, 2018

I was very pleased with the service and affordability of this storage facility well lit and kept clean.I would definitely recommend them to anyone looking for a storage unit.

So kind and great space!

Star rating 5 out of 5

August 17, 2018

The team is so sweet and helpful - did everything from drive us around the lot to talking to us about our needs for the storage unit. Definitely will be using again in the future.

Clean and maximum space

Star rating 5 out of 5

August 1, 2018

Very friendly and helpful. I will be using later on down the road.

Great value

Star rating 5 out of 5

July 29, 2018

This place is awesome. The management and staff are friendly and professional. The units are a great value. Mine had a loft space above, which essentially adds about 60% more space.

Storage with loft

Star rating 5 out of 5

July 27, 2018

Although the stairs are extremely narrow, the loft was helpful.


Star rating 5 out of 5

July 18, 2018

Been very helpful through my times of hardship would very much recommend

The people are good but the site needs work

Star rating 4 out of 5

July 16, 2018

The only issues I ever had were all surrounded around the website. I was set up notifications to remind me to pay but will never get them but the people in the store were very understanding.

Absolutely awesome customer service!

Star rating 5 out of 5

June 27, 2018

We were in a huge rush to move into our new home and everything was getting complicated and frustrating! We walked into CubeSmart and immediately things got tons easier!! Floyd was so kind and helpful, the office was clean, the smallest size storage was actually pretty large and at a great price! Thanks so very much!!

I had to move to a larger unit and the manager was able to accommodate me immediatley upon my request.

Star rating 5 out of 5

June 13, 2018

Serve is always great. Great self storage facility. Spacious, clean and convenient. Had to move items from another facility to Cuedue to the condition..

Great Facility!!

Star rating 5 out of 5

June 8, 2018

I met three people during my rental, Sylvia, Floyd, and I can't remember the on site manager's name. All three were kind, courteous, professional, and very helpful. I was going through a rough time and they treated me like a queen.


Star rating 5 out of 5

June 6, 2018

I used cube smart for a year and will use cube smart again a trustworthy place.

Excellent service and very convenient.

Star rating 5 out of 5

June 1, 2018

I was there when for an extended period of time. During that time period, the staff treated me with the utmost professional courtesy and respect. I would gladly recommend that location to any of my friends or to anyone that I might come in contact with.

great staff

Star rating 5 out of 5

May 28, 2018

great price and love the loft feature!!!!!!!!!!!!!

great people

Star rating 5 out of 5

May 16, 2018

super company.....................................

Guy was very pleasant

Star rating 5 out of 5

May 3, 2018

I was upset when I first arrived for personal reasons, by the time I finished my contract I was laughing and smiling. very relaxed atmosphere. very thorough.

great customer service but ever now ant then they arent in the office so you will have to come back.

Star rating 4 out of 5

April 25, 2018

good customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Everyone there is Great!

Star rating 5 out of 5

April 13, 2018

Everyone was great to help! They even put a cover on my car for me! I hope they have a spot next year if I need car storage! Thank you

Great storage

Star rating 5 out of 5

March 28, 2018

I love your storage. Love the price. The location i would recommend it to friends and family who move to Decatur Ga.

This is the best storage I've ever seen.

Star rating 5 out of 5

February 12, 2018

I love this storage facility, I got one with a loft and it was truly amazing how much you can get into them. More for your bucks. I reserved online and when I got there customer service was quick and professional.

Excellent facility!

Star rating 5 out of 5

January 24, 2018

Nasha, the manager was very professional and polite. She fulfilled our needs and met our expectactions! Thanks Nasha!

Pleasantly surprised

Star rating 5 out of 5

September 3, 2017

Pleasantly surprised by the amount of space I have for the price. Both customer service representatives were professional, friendly and down to earth. Move in was simple and quicker than I had anticipated. I don't plan to stay for very long, but if I need storage in the future, I will definitely go with Cube Smart.

Excellent facility and professional staff...

Star rating 5 out of 5

June 7, 2017

Staff is always helpful and the facility areas are always very clean.

Great facility

Star rating 4 out of 5

April 1, 2017

Great storage facility always clean and neatly taken care of.


Star rating 4 out of 5

March 19, 2017

The property is always clean. The employees are pleasant. I like having the option to pay online. However, if there is ever a problem with the system there is a fee to pay over the phone with an agent or the automated system. Also, I have needed to reset my online password every month since December. Whenever I called because of this I was told that the system is being updated and should be resolved in 2 to 3 days. Lastly, I did not receive a call, email, text or letter to notify me of an increase in the monthly rates.

Great storage facility

Star rating 5 out of 5

February 18, 2017

Great job and the process was very easy. Didn't take long at all

Cube Smart is the best.... Convenient & Secure Storage

Star rating 5 out of 5

January 4, 2017

CubeSmart is sooo awesome! They offer quick professional service exuberating excellent customer service; they also give you a ride to the storage to observe the storage area. I love the gate that open and retract with your code drive-in and drive-out that's self-storage. The only place to go CubeSmart. True Peace of Mind - Love It :)

Best customer service!

Star rating 5 out of 5

December 9, 2016

I love that I never feel rushed when I contact any location or cubesmart. And for that.. I THANK YOU!

Great self storage facility

Star rating 5 out of 5

November 29, 2016

Easy access, never any Issues and convinient bill pay options

Storage is good

Star rating 4 out of 5

October 21, 2016

The storage is good no complaints about the storage

Good Deal For The Cost

Star rating 5 out of 5

August 13, 2016

The storage is a great deal for the price. It is convenient, lighted, accessible, clean, and generally all around maintained. I have over a two year period had nothing but praises for the place and staff, even during staff transition the facilities care was seamless. Thanks to all.

Excellent self storage facility!!

Star rating 4 out of 5

July 26, 2016

Access is easy and convenient. Couldn't imagine storing anywhere else!

Rent increasing too fast

Star rating 4 out of 5

June 26, 2016

Wish my income increased by a third over the same time period.

Liked the unique extra upper space

Star rating 5 out of 5

May 20, 2016

Storage space with a difference, had a inviting experience with the front office.

Cheap..went up on rent but still cheap

Star rating 4 out of 5

April 10, 2016

It was quick and easy to sign up After about 6 months rent went from $51 to $58. Customer service is very sweet,no one I have met has had a bad attitude. I have the smallest and i have fix my whole one bedroom apartment in it....couch,dinner table , chair,bed

Great location and storage facility!

Star rating 5 out of 5

April 4, 2016

The staff is excellent, especially Ms. Wilma!! This is an excellent location!!!

Great storage facility

Star rating 5 out of 5

March 31, 2016

Great locations around Atlanta, best prices in town. All the personnel have been helpful and a pleasure to work with.

Great storage facility

Star rating 5 out of 5

December 31, 2015

Convenient, clean and secure overall a great storage facility

Customer Service is AWESOME!!!! Love me some Wilma :o)

Star rating 5 out of 5

September 12, 2015

My experience at CubeSmart when I moved in was amazing. Wilma is AWESOME. She meticulously went through the contract and facility with me. She kept me smiling through the process and made me feel extremely welcomed. And when I had a problem applying my lock, the older gentleman came to aide within minutes of me calling the front desk. In addition to the amazing customer service that I received, the facility is very well maintained. It was very clean, and I did not see any bugs. I was totally impressed. (Prior to bringing my belongings to CubeSmart, I was renting at another popular facility and there were so many spiders in the unit I felt like they should have paid my monthly bill. On top of that the customer service there was sub par.) At CubeSmart I selected a small unit, but the amount of space I received was surprising. I had no idea there was going to be an up and downstairs in the unit. The unit space was surely not as small as I thought and I was very happy to have the additional space. I would HIGHLY recommend CubeSmart (Decatur). Thank you Wilma, you are the BEST! :o)


Star rating 4 out of 5

August 14, 2015

I have been with this place for almost 2years now and I must say I love it! Never any issues.

I like the upstairs and down stairs to this!

Star rating 5 out of 5

June 23, 2015

I have an idea! all the ones that are empty they need to paint them like the show model to make it more attractive since it doesn't have air conditioning and it will keep the debris down from that material. Just and idea. Thank you! Oh! this website does not automatically print out receipt or confirmation of payment.

Love The Girls and Guy There

Star rating 5 out of 5

May 22, 2015

I love the service and the reminder calls. Also love the manner in which all the employees greet you.

Great Self Storage Facility

Star rating 5 out of 5

April 16, 2015

I originally was going to rent from another company, but was not satisfied with their overall set-up. So at the spur of the moment, I locate this location, they were about to close, but they were so kind as to get me the storage space I needed, accommodated my movers, while the paper work was being handled and assisted me with other accommodations and accessories I needed to secure my belongings . They made me fill confident that my things would be safe and secure. The property is always very clean and there is no riff raff or threating atmosphere. Great Staff. Two Thumbs up and a Snap!!

Smart Storage

Star rating 5 out of 5

January 11, 2015

Over months, I tried to find a reasonable storage area which was hard. After months of research, I stumble on the smartest storage area in the Atlanta Area. Not only is the price low but the storage area is plentiful. Thanks CubeSmart

Very great when comparing space and price

Star rating 5 out of 5

December 1, 2014

Excellent, patient, friendly, respectable and informative customer service.

Great Store

Star rating 5 out of 5

November 4, 2014

Although I wish it was 24 hours for the customers convenience I love the stores vibe and everyone is always helpful

Pleased with staff frustrated with CubeSmart move out policy

Star rating 5 out of 5

October 31, 2014

Great staff. Great location. Although I must say I am disappointed that I was notified when arranging my move out that I would have to pay a full #127 for the month of Nov 2014 and I moved out on the 7th. They don't prorate and they don't try to accommodate you at all. No sincerity to the clients and I paid my bill timely and was a good tenant. Very disappointed in that. Even the staff felt that policy wasn't fair. CubeSmart needs to do better. Will not use them again.

Best storage experience yet!

Star rating 5 out of 5

September 16, 2014

We have stored our items at other places (namely orange places) and had so many issues ranging from bad customer service to ever-changing prices. We were THRILLED when we discovered Cubesmart! The customer service was way beyond what I ever expected and has been consistently wonderful every time I stop by the office. The space is great for the money since it has a loft area which helps us store more items in a smaller space. The price has changed once since we've been using Cubesmart and was consistent with what the representative told us on day #1. Couldn't be happier! Thank you!

Great location and customer service!!

Star rating 5 out of 5

September 2, 2014

I had a good experience with the staff at the Decatur location. The process was smooth and fast.

Great Service

Star rating 5 out of 5

July 30, 2014

The staff was very friendly and efficient. Things were ready when they said they would be. I have had a great experience so far. thanks

great storage

Star rating 5 out of 5

July 3, 2014

So far good and it's been 2 years! No hassles for payment and even friendly reminder calls

Great people & great facility.

Star rating 5 out of 5

April 24, 2014

Good storage experience. Highly recommended. Very safe and secure. No problems !

Facility is GREAT..... BUT !!!

Star rating 5 out of 5

January 29, 2014

Customers should not be charged to pay their bill online !!!

alot of space for affordable price

Star rating 5 out of 5

January 12, 2014

Clean large space safe cameras and great price. I would recommend to others

Very Pleased!!!!!

Star rating 5 out of 5

November 16, 2013

I have rented a space from CubeSmart for over a year now. The grounds are always nice and clean and the staff is always very nice and helpful. Thank You!


Star rating 5 out of 5

May 8, 2013

I'm totally impressed with this company and my storage unit. It's clean and I've got lots of space and very it's very convenient. The staff is always friendly too!