Reviews of This Facility

Great self storage facility

Star rating 5 out of 5

April 18, 2019

Everyone is always super helpful! The location is convenient as well.

Safe place to store your belongings

Star rating 5 out of 5

December 17, 2018

I've been a customer here for several years and have always been treated good and the service is top notch. Would recommend anytime!

Super helpful and overall great facility

Star rating 5 out of 5

October 23, 2018

Tonya was prompt, informative and very professional

Great facility!

Star rating 5 out of 5

August 28, 2018

Great facility! Only complaint is the rest room. It used to be cleaned daily. It's now dirty most of the time.

Thank you!

Star rating 5 out of 5

August 15, 2018

I've been a customer for a long time now but I needed a slightly bigger storage space and the young lady at the front desk was so helpful and friendly as well as professional, I appreciate her help it really made the transition easier! I originally planned on moving my things to a storage that was closer to my new apartment but CubeSmart made it so easy I decided to stay.

Great service

Star rating 5 out of 5

August 14, 2018

Thanks for you service The people work is really good

Great Team

Star rating 5 out of 5

July 30, 2018

I had to have 24/7 access and they allowed for it.

Love the service

Star rating 5 out of 5

July 28, 2018

Great storage facilit. Very good with the customer

Great self storage facility

Star rating 5 out of 5

July 12, 2018

Very safe and secure place, don't have to worry about anything this palce is also nice and clean

Awesome service and safe storage!

Star rating 5 out of 5

June 13, 2018

I loved my storage experience with this facility. Even though I was running late, they stayed after hours to accommodate me. It was very clean and easy to access as well. Definitely would return if I ever need another unit.

Thank you!!!

Star rating 5 out of 5

May 23, 2018

Because of the actions of an employee today, any time I need storage, I will use Cubesmart is they are anywhere nearby. I was moving today and I just got done driving 40 minutes in a 25’ UHaul and I arrive at my storage and I come to the realization of something terrifying: I forgot my keys. And of course, it’s not s simple lock you can just use bolt cutters on... it’s a disk lock... I’m getting charged per mile on the truck and the people who are helping me move are on the way to meet me. I walked to the office and told Andrea the details and she basically said “I’ll make it happen for you.” She shows up 5 minutes later with a grinder... all I could do was keep apologizing to this amazing 90 pound woman who had never used a grinder before who was saving the day for me. The grinder wheel broke and I thought we were done. Together we found another wheel and replaced it and she went back to work. She never did the thing you expect in a situation like this... “well it looks like this isn’t going to work... I’m sorry about your problem... good luck.” She gathered her hair and tucked it in her shirt and just never gave up. After nearly 30 minutes... the lock was off and we totally high fived. Her persistence and dedication to taking care of her customer just had me at a loss for words. She never made me feel bad for the bonehead mistake that I made. And the thing that makes this even more special, I’m moving out of my storage and canceling my service and that didn’t make her take my issue any less serious. Because of his remarkable woman, the lock was off before my movers showed up and I was able to get everything done today on time. This is just one of those times when you walk away you vow to do something this nice for someone else as a way to somehow repay the favor. I can’t thank you enough Andrea!!!

Great storage facility

Star rating 5 out of 5

May 17, 2018

Andrea was very friendly and helpful from day one . The staff is very professional and the property is always clean inside and out no regrets.

no problems for years

Star rating 4 out of 5

May 6, 2018

everything has been good other than raising the rent. i feel rent should decrease the longer that you have been there not increase.

Great self storage facility

Star rating 4 out of 5

April 24, 2018

This place was great and the staff was patient and nice.

I’ve used the facility for at least 6 yrs no problems

Star rating 5 out of 5

April 21, 2018

The only thing e have a problem with is if the customer lets the facility know ahead of time of the move out date. There should be refunded( if refund is available).

Very convenient location for me.

Star rating 5 out of 5

March 27, 2018

I was very pleased with the employees Julie, Raul, and Jeremy. They were very knowledgeable and friendly. They made sure the facility was always clean and that tenants units were locked properly. What I liked most was the security. Being a single female, I always felt safe when I had to go to my units. They kept their office spotless. I also enjoyed the little candy jar Julie kept full.

Cube SMART is a great self storage facility

Star rating 5 out of 5

March 15, 2018

This location is very clean and the staff are friendly and courteous. Very helpful whenever I need them.

I would Truly recommend this facility to any family, friend, or stranger

Star rating 5 out of 5

February 22, 2018

The staff was Very polite, courteous, and professional. Thank You so much for being who you are.

Very good storage place

Star rating 5 out of 5

January 14, 2018

We love this place and it’s close to home. Very friendly customer service

Great customer service

Star rating 5 out of 5

January 11, 2018

Great customer service, very friendly office employees

Great customer service.

Star rating 5 out of 5

January 9, 2018

Raul was the manager on when I came in. He was having lots of computer difficulties, however, he was superb. I was very patient and he kept thanking me. I work with computers and understand the issues. Everything was worked out very well. Thank you Raul!

Very clean and we'll kept facility!

Star rating 5 out of 5

January 27, 2017

I recently had a very pleasurable experience at the Cube Smart storage facility located at 9722 N Sam Houston Pkwy E. The manager,Mr. Raul Mux, greeted me with smile,as well as,guided me through the with ease. The guided tour to the storage unit I was interested in, was very helpful in showing me how to navigate my way to the unit. This was my first visit to Cube Smart and I will definitely recommend it to others.

Great experience!

Star rating 5 out of 5

November 2, 2016

The facility is nice, clean and secure. Although my storage is on the 2nd floor, it is rather easy to access.

Customer Service - EXCELLENT!!!

Star rating 5 out of 5

October 21, 2016

This is, by far, the best customer service experience we've had in quite sometime. Mr. Raul Mux was very pleasant from the get go. He was very thorough in explaining the terms and walking us through all of the steps. His demeanor is perfect for this job and it was his customer service alone that caused us to rent a storage unit with CubeSmart. In fact, he's so good that you'd rent a unit even if you didn't need's like you walked into his living room and you've known him for years. Very comfortable and he's well versed in this business. Refreshing!!! Thank you Raul.

"Great self storage facility!"

Star rating 5 out of 5

August 15, 2016

I love the email reminder to make payments. It really helps me stay on track.

Self service storage

Star rating 5 out of 5

July 20, 2016

This is a great location and the staff is so very friendly. I've had great service too. I'm glad to be able to stop by my unit when I need to. Keep up the awesome service you provide. I've told others about Cubes mart. Thank you Thank you!

The staff is professional and helpful.

Star rating 5 out of 5

May 31, 2016

Wonderful location, helpful and professional staff.

Great and friendly staff

Star rating 5 out of 5

April 27, 2016

Awesome experience setting up a storage locker. I had never lease one before, so I was unsure what to expect, and visited 3-4 different facilites, and not only was this the best price and deal (1 month free), they walked me through everything.

Highly Recommend

Star rating 5 out of 5

March 21, 2016

Very clean facility, convenient location and excellent customer service from the staff

My stuff is definitely safe!

Star rating 4 out of 5

June 2, 2015

They're a great company. I don't feel like I need to worry about my things in this facility!