May 8, 2019
We've had nothing but positive things to say since the moment we started to rent our storage units. Friendly customer assistance and help when we needed it. We are always met with friendly faces that are eager to help us. I would recommend anyone in this area to rent from this Cube Smart location.
May 3, 2019
I needed a storage unit quickly and I was quoted several different options, which I appreciated, in a very friendly manner.
January 20, 2019
Kat and Dennis are awesome. The facility is kept clean and safe for all your storage needs!! 10 stars!
December 4, 2018
This was a good facility. Very secure, bug-free, and mold free indoor controlled air.
December 1, 2018
Kat is the nicest lady. We had a unit there for over a year and never had an issue. Nice sized units for reasonable rates. Highly recommend.
November 27, 2018
I stopped by the office today, the general manager, Kat helped me with my account and password problems. Thank you so much. Allyn Baumgartner
October 29, 2018
Great location. Great staff. Loved working with the on-site team. Their corporate rules remind me of a company you don't want to do business with. Expect to pay for an account setup fee. And if you pay monthly, expect a charge for that. It's just random.
October 20, 2018
We had to store our belongings due to building a home. We ended up using the storage longer than expected. I always felt secure that our belongings would be safe. I thought the office staff always treated me like a friend and they were always helpful. Thank you.
October 10, 2018
I started with one unit and quickly added a second as we brought everything from out of town. Kat has been a gem to work with. I could not have asked for a better experience thus far.
September 18, 2018
We are Moving into larger storage in same facility.
August 24, 2018
Awesome place to keep my things while moving. Friendly staff, extended times to get in and out of unit. Well kept facility.
August 2, 2018
The staff is absolutely phenomenal. This is my second time renting a unit and I am never disappointed. I will be back for my future storage needs.
July 20, 2018
No complaints! Would use again if the need arose..
June 16, 2018
This place met my needs, both price and location. Very friendly and accommodating.
June 9, 2018
My online reservation was ready to roll when I arrived this morning No waiting. No hassle. Customer service was second to none-there was no pressure to purchase add-ons (packing materials etc) That is important to me My unit was clean & ready to roll I see a good long term relationship with this facility :)
May 25, 2018
Overall a great experience with CubeSmart. I stored a trailer in an outdoor parking space here for a year. It was the cheapest option I could find, but the service was great. Special thanks to the store manager, Jon. He was very helpful and responsive the only time I had an issue with the gate code not working.
April 26, 2018
This is a great storage facility with an extremely helpful staff. Clean, no pests, and no water leaks! Staff (Kat and John) will work with you to find the best solution for your storage needs for size, climate control, and price. They also have all the supplies you need. We have used them for years for our storage needs. We still have one large climate control unit we will continue to use.
April 13, 2018
Highly recommend for all of your storage needs. The staff is super helpful and provide excellent customer service!
April 11, 2018
In the past Ron and recently, Kat, were the only reason i remained at the facility for over a decade. Price increases were too often in my opinion. Lack of any camera on the row my old unit was located prevented from knowing who broke into my unit, all rows should have the same level of camera coverage or cost less and be told some lack full coverage. Recommendation for folks like Kat is a 10 but for the company and the facility i rate it a 5.
February 27, 2018
Storage can be difficult to find with all the options available. My local Cubesmart made it easy to choose with large easy access rooms and great deals. The service team is excellent Kat and Jon are great to work with!
November 1, 2017
Super friendly staff, great customer service! Highly recommend.
September 18, 2017
John is incrediable- friendliest place in town- never a prob- very easy to deal with!! LOVE THIS PLACE!Always willing to acomadate!!
September 1, 2017
Great facility and staff. Could do with dollies available for customers. That is my only suggestion
August 17, 2017
Thanks to John's assistance, I was set up and able to start moving items into my storage unit very quickly. His personable attitude and the automation of the leasing process made for a hassle-free experience. The location is terrific as well, located in an area that isn't near a busy intersection or filled with traffic that can be difficult to navigate with a large truck.
July 17, 2017
I have found Cube Smart/ Mini Trail, Cumming, GA 30041 to be everything and more that I had hoped it would be when I had to store my possessions that were so valuable to me. I had 2 units ( 1 regular, 1 Climate controlled) for close to 2 years. Gates were locked and coded which provided excellent security. Everything stayed safe and clean. I never saw a bug or rodent invasion on my regular unit which I thought might have been possible. The office was clean and actually remodeled during my time period with this facility proving they are concerned about how their customers perceive them. Customer Service was excellent and it was always a pleasure to chat with the representatives when I went in to pay my bill. I would highly recommend Cube Smart to anyone needing to rent a storage unit.
July 6, 2017
John is always cheerful and super nice cool guy. very helpful
March 27, 2017
Had a great experience moving in super easy and first month free!
December 12, 2016
VERY GOOD. tHE PERSON ON THE PHONE HAS EXCELLENT CUSTOMER SERVICE SKILLS.
November 14, 2016
I had a wonderful experience with Cubesmart storage. They young man at the front desk was so kind and helpful. I was pushing to get there by 5 and he said he would wait for me to get there. Who else would have offered to do that?? Everything was so simple! Who doesn't love great service and simplicity!
August 28, 2016
No mountain of paper work. Quick and easy, the only way I like it.
August 23, 2016
Excellent customer care and so conviently located. The managers and general managers Are FANTASTIC- ABOVE AND BEYOND
July 7, 2016
Very convenient. Nice location. People who manage this facility are very nice folks. Price is OK. I really have no comparison to base that on however, when the new owners bought the property you could have guessed a price increase...been here 2 years, none yet. Thank you for that.
April 7, 2016
I felt all my belongings were safe, the staff was courteous and very professional. I would highly reccemond to friends to and family. Price is fair, the staff was truly accommodating, and special thanks to John and Dijah, in Forsyth County GA, for making me feel like a valued customer.
November 22, 2015
Location is great. Customer service is proficient. Price is okay but I like the security.