August 27, 2018
Excellent for customer service, especially facility condition , cleaners, and price.
August 21, 2018
Only reason I left was an Emergency change of circumstances with Family and Employment. When I am back in the area I will be using them again.
August 20, 2018
Great service, very friendly. I left my stuff in there for three months and all of it was safe, clean and dry when I got back. No damage and it’s a great facility to use. I will definitely be coming here again!
July 12, 2018
Very nice employees who strived to solve any issues. Always cleared of snow in winter. Well run by people who care. Down side, no way to reach local location for help by phone during closed hours, including by 800 number, gates sometimes stuck in the open position for days.
June 25, 2018
Overall the staff was helpful and patient, the unit was clean, and the isleways were clear.
June 9, 2018
Storage units are pretty standardized these days. Place is clean, convenient, but otherwise nothing to differentiate it from other places... except, the people were great! Easy to work with, accommodating and helpful.
June 4, 2018
Was really surprised how clean the units were and I had no concerns of keeping things there. Would use again for sure if need be.
May 11, 2018
This place is great! The people are also great! The location is also great!!!
April 29, 2018
I have taken my goods out of your storage because a friend has offered a little room for it and because the rate went up!
March 30, 2018
Everyone friendly and very helpful and knowledgeable
March 13, 2018
The was my first storage facility experience and it did not disappoint. The facility met all of my needs, specifically with off hours access. The best part of the experience was the customer service. Nancy always was there to help and with a smile.
March 6, 2018
CubeSmart was a great choice for my storage needs. Management is professional and very helpful. I appreciated that management allowed me to view the locker I chose to assure it was the right size for my needs. It was perfect. I liked that the facility is lighted well and you need a code, for the gate, to enter the storage area. Should I need a storage facility again, in the future, I will return to CubeSmart. I highly recommend using them for storage needs!
February 1, 2018
I have my most cherished belongings at the Middleburg Hts facility and I appreciate the condition that my furniture is still in after many years in this facility!
January 28, 2018
Moving from Arizona was quite the experience. My grandson told me about Cube Storage and so we checked it out. The day we went there to reserve a unit, Nancy, the lady who took care of us was very precise on how it would work. We would get the first month free and as long as we moved out before February 14th, there would be no further charge. We lucked out because we closed on a new home in Strongsville on the 22nd of January and we vacated the storage unit about a week after that. I would give your storage unit definitely a five-star rating.
October 23, 2017
Great customer service. All employees are extremely knowledgeable and nice
July 3, 2017
I really appreciate the monthly calls reminding to pay, life can be very busy. But with the staff at CubeSmart in Middleburg Heights that's not a problem for me...As i reside in Florida...Its good to be able to rely on Renya and the rest if the staff...Thank you so Much!
June 2, 2017
3rd year with Cubesmart . Great people to deal with . Professional and Friendly . Never have any problems in the 3 years I have used them during the summer
May 9, 2017
The team at the Middleburg Heights office was very friendly, helpful, and worked with me to borrow a "move in" truck from another location because their truck was already reserved. Great service.
December 3, 2016
The staff was very friendly and helpful getting me set up and working with me to get my things moved in. I would recommend this source facility to other people because of the excellent service I received
August 16, 2016
First experience in renting a storage unit and everything exceeded my expectations. Pleasant and friendly team.
August 15, 2016
The girls made it such a easy move, borrowing the truck and getting unit signed up
August 11, 2016
Great location, helpful, and lots of ways to make your payments by doing it either online in person or by phone so there's a lot of convenes
May 7, 2016
Quick, easy and friendly service. Used for my college student and it was very convenient.
May 2, 2016
i will use them again....im in florida and i feel seure with my things being stored at CUBESMART!
April 20, 2016
The people at cubes art in Middleburgh Hts, Ohio are awesome
August 24, 2015
For someone like myself, it becomes a little to pricey to store stuff. I'm a single female on disability, renting a room from someone and barely making ends meet as it is. Now it's going to cost more to store my furniture. When do people like me get a break.
June 15, 2015
We were very happy with the general manager there. She explained everything. Was friendly and knew what she was talking about. We would definitely recommend people to go there.
May 2, 2015
I have used other storage units in the past, but they did not compare to here. I am always treated with a courteous and caring manner. Are always quick to help out.
November 13, 2014
They are the best! The Customer service is excellent.
October 16, 2014
We enjoy the convenience of the unit being less than 7 minutes from our home. The staff is very friendly and accommodating whenever we need to rent the truck, or have a general question. The prices keep going up though, which makes it difficult to manage our finances. It is very clean and well maintained. The gate is sometimes unnecessarily left open, which gives us pause. I would recommend these storage units to others as we have been customers for over 2 years.
September 14, 2014
Love this place. Clean and safe. Carol is one of the best people to deal with. My Mother in Law recommended this place simply because of Carol and Dan and she was 100% right! Highly recommend this storage facility for it's fabulous customer service, cleanliness, safeness, prices and location.
August 6, 2014
The staff member who helped me decide on a storage unit was very helpful and knew what size I needed based on my description of what I wanted to store there. The convenience of the location is also a great service.
July 20, 2014
Carol and Dan are incredibly helpful and professional. Facility is well-lit, secure and very well-maintained.
April 11, 2014
I tried all day to create my account and pay my bill yesterday and I kept getting errors. Then late last night the site was down for maintenance. This was inconvenient and caused my payment to be late.
January 4, 2014
I got a great year end deal and they had a truck to rent that was much cheaper then the traditional truck rental companies. Very friendly and helpful, made my move very easy and painless. The Unit was clean and ready for my move. My only complaint was the unit was slightly smaller than advertised. If you need an exact size, take a tape measure.
September 27, 2013
From the moment I stepped foot on the facility, the staff was more than helpful in this stressful time for my family. Carol helped me pick the exact storage unit I was looking for and was more than accommodating the entire time I was there, including the friendliness toward my 4 year old who accompanied me. The storage location is terrific and is somewhat hidden in the back of a business park, which to me is fantastic because not many nighttime strollers will see it and feel tempted to break in to any of the units. This was probably the best storage facility I have ever dealt with and I am very grateful. I definitely recommend this facility, and if you take your children with you, they get a cubesmart coloring book!
September 4, 2013
"Great self storage facility!" the representative are gems..