August 11, 2018
I was on the first floor. Now I'm on 6th floor. Why I've moved to 6th floor? Because when I was on first floor, there were many people in front of my unit usually. They are customers of the units cross my unit and next to my unit. So I made a decision to move up to 6th floor. Now I'm on 6th floor. I like it very much.
August 10, 2018
Great units, clean, bright, modern. Courteous attendant.
August 8, 2018
I needed a storage unit to move my bridal shower stuff into. I felt very comfortable with storing my valuable items at this facility. Our apartment was small and Couldn’t hold all our items. I am very satisfied with the services. We finally bought a home! Thank you cube smart!
July 24, 2018
Thank you for your Excellent Services, Thank you CubeSmart self Storage.
July 23, 2018
Everything is clear and good to use it again. Also it is really nice.
July 19, 2018
I had to use the storage place to store my extra home goods before selling my house. This place provided me the space to tuck away things I could live without, yet not having time to organize and clear away. My only ‘but’ is that it increases the price once a while and if you are like me having stuff that should have been tossed or donated or organized but you don’t have time to do it really right now, this is a good choice, but you are paying extra rental and so it should only be used temporarily. Overall I was satisfied with the place, it is well managed and when I finally decided closing it, the process was easy as well. Staffs are very professional.
July 19, 2018
I really like the way is conducted these self storage facility, reason to move out, as you know eviry one has diferent changes in life. I particularly both my own house, so you understand no need storage place. I thank you very much, for holding my belongings.
July 6, 2018
Thumbs up to customer service for polite remind of rent when date is overdue and for grace period days.
July 5, 2018
The facility itself is clean, secure and perfect save for the location which although convenient is highly congested. Jason Dietz the senior manager is highly competent, helpful and an excellent choice for representing your company. All employee interactions have been satisfying but Jason goes above and beyond. He should be rewarded for his service.
June 25, 2018
the security makes it a 10, and the best experience
June 25, 2018
Everything is great, from the staff, cleanliness, good system, security of storage, condition of storage, walkable distance from sky view mall, good quality customer service, you are paying for the price. Will highly recommend.
May 29, 2018
It is convenient gor parking and access to location durong weekend and holidays..
May 21, 2018
Good facility. Reason why I moved out is because I do not need storage anymore but it's also very expensive.
May 20, 2018
Clean, secure, very convenient and friendly staff service, Cool and comfortable environment. I have not seen any bugs. Or annoying smell, all the customers were courteous.
May 9, 2018
I rented a 5'x7.5' storage unit at the Flushing CubeSmart for 9 months when I had to leave the country for a family medical emergency. My experience has been STELLAR (5-star)!!! The staff here are the best. Many American corporations (here's pointing at you airlines & banks!) could learn a thing or two about "customer service" from the wonderful folks at CubeSmart (specifically the one on Delong St, Flushing). The sign-up promo was for one month free plus a free truck (no labor included) to move my stuff in. However, the truck was from a third party vendor and my booking could not be confirmed the day before the move, so I went ahead and made my own arrangements. However, when I notified the manager, he was amazingly kind and immediately offered to waive one more month's rent to compensate. I mean, how great is that?! The building and unit was SO clean and neat. When the space is being used to store all my precious belongings, it matters immensely that the space is odorless, climate-controlled and CLEAN. One has privacy and autonomy to access the storage unit without having to deal with the staff each time as the elevator and warehouse are accessible with a unique passcode. When it came time to move my stuff out, the process was also PAINLESS - just a quick phone call to the manager to clarify what needed to be done and that's it! No deposits to be refunded, No haggling over dates ... NO ISSUES WHATSOEVER! The only, and MINOR issue, I had was that the unit is not accessible after 7 pm so I had to plan to visit on weekends (owing to work). But this is a really MINOR issue. I had such a great experience with CubeSmart that I want to own their stock. It's a fantastic, well-run company that knows how to keep their customers happy. Thank you CubeSmart!!!!!
May 8, 2018
Longer gate access hours would add extra convenience
May 1, 2018
I like the facility very convenient . Secure and the professional staff .
April 18, 2018
Staff was most helpful in getting us in & out. I had a great experience with storing my items in Cubesmart during the duration of our home purchase/renovations. Thanks!
March 16, 2018
A little pricey, but overall a good self-storage unit.
March 8, 2018
Nice place staff always polite and professional. Will reccomend place to friends
February 24, 2018
I found the staff very helpful, friendly and professional. The facility met my needs and was very conveniently located. I would recommend this location to my friends and family.
February 16, 2018
I was a satisfied client durning my time at cubesmart. Not once was there any problems, if need be this is where I would return again.....Thank you !
February 11, 2018
Great experience service location. Customer service is great as well
February 6, 2018
This facility is ALWAYS clean and never encountered any issues. Your website, however, needs much improvement. Every month I have to set a new password just to get into my account because the old password is invalid. This has been an issue for 7 months now..and counting. Please correct this glitch so, not only I can pay my bill on time but make this experience smoother and faster. Thanks..
February 4, 2018
Very nice storage but it hard to access with subway.
January 31, 2018
Friendly Helpful staff and Excellent Service....Clean Storage very convince location..
January 29, 2018
Great service and facilities. I would suggest if you transfer Cubes to double check your automatic payment has been transferred to the new Cube as mine wasn't. There was no problem though, it was quickly fixed.
January 22, 2018
Service was great. Jing was very helpful and informative. I would definelty rent with them again. Note it is not 24 hour access facility.
January 18, 2018
I really enjoyed renting a space at this facility. The only issue I had was the location which is not the most accessible, unless you have an auto. Other than inaccessibility, this CubeSmart was / is clean and very secure.
January 15, 2018
My experience using this facility yesterday was excellent. The representatives there was quite helpful and very thorough. I will recommend them to others because of their professionalism.
January 6, 2018
By far the best experience at a storage location.The people at the front desk were very sweet and helpful. The gentleman helping us who worked as maintenance was great and very knowledgeable. He helped us get our cart and set up, he made an overwhelming experience easier, his kind manner and suggestions, really made it a good experience.Every time I go back its great to see smiling faces, the whole team was great.
October 28, 2017
The workers at CubeSmart are very helpful and courteous.
August 22, 2017
Hassle free environment and very professional staff.
June 28, 2017
I'm in the process of moving and I needed a place that was safe, convenient and affordable to store my items. CubeSmart turned out to be a good choice and a very good fit for me. The location is not bad; I can get to it by subway if I have to! The staff is stellar; friendly, professional and knowledgeable and the place is clean, well lit, secure, air conditioned and well kept! I would recommend CubeSmart to anyone needing a decent storage facility temporarily or long term!
June 21, 2017
this facility is very clean, well maintained and it provides easy access and amiable personnel.
May 24, 2017
This is a very clean self storage facility. Staffs are very friendly and helpful. Lots of parking space. I love this place.
May 20, 2017
Very good storage is clean have no problems good service
May 9, 2017
EXCELLENT FACILITY GREAT SPACES EASY ACCESS GOOD SECURITY FRIENDLY STAFF
May 7, 2017
Very clean, easy access. Staff is helpful, security is well maintained. One of the best places to store your belongings.
April 19, 2017
I don't care for reviews and I'm trying to make a payment
April 12, 2017
We love the location, the cleanliness and customer service. This was a great decision for us.
April 5, 2017
i was long time looking for a garage to store my tools, time wasted, until my wife sugested me to look for a storage, i thought it would be inconvinent, expensive and everything that makes it not rentable. when i went to inquire about it, the person that i met there was so helpful, nice and after i saw the place and the conditions of rental i took it. so happy now. thanks
April 5, 2017
This company continues to provide a great service to the community at a very competitive price. If you are planning to store a few items or even a lot of items or even an apartment full of items, this is the place to fo it. If you want peace of mind then this is the place. Also their customer service is unmatched.
March 5, 2017
They have been so nice and accommodating. I highly recommend this place.
February 12, 2017
Totally impressed by the staff and how well kept the facility is maintained.
January 24, 2017
New facility so it's very clean. Staff are friendly and helpful. Not the most convenient place to get to, but there is a home depot next door. The units are clean and spacious size depending. Pricing is decent; could be better.
January 21, 2017
Feel comfortable,awesome service and safe. Feel like I don't have to worry about my items
December 3, 2016
Very hospitable courteous staff, clean and modern facilities.
November 30, 2016
The attention for the Customer Service is excellent on the store, on the phone and the store.
November 28, 2016
I rented a space back in July. I got a free month for the first month. Later I realize I needed a bigger size so I changed it. However I was told I would lose the free month benefit. I changed to the bigger room anyway. Aside from losing the free first month perk, I have no complaint about this place. It's a great storage facility should you need that extra space to put your possessions temporarily.
November 13, 2016
Great service,price is right. Spacious storage. And very convenient with lots of parking
November 4, 2016
New tenant to this particular new site, which is excellent so far. Best feature to date is the service by the manager and staff. The hours are a bit inflexible and could be more flexible given the price point.
September 29, 2016
everything is great about the facility. Enjoyed the management to C-level. Excellent job of communicating with employees. Plenty of training to ensure a superior level of customer service
August 12, 2016
Staff is extremely helpful. Units are secure and extremely clean. This is a new facility (just over 1 year old).
August 10, 2016
The staff are helpful and always ready and willing to help. The facility is very clean and well maintained.
August 5, 2016
It's ok. But what I do not enjoy is being forced to write this review.
June 13, 2016
The general manager knows how to have the job done. Storage units are clean and convenient. Everyone there is nice and helpful. We really appreciate their assistance.
May 17, 2016
I'm very glad that I found "Excellent location and price" for public storage in Queens, NY
May 4, 2016
This storage facility is very clean and quite and highly secured. I enjoy having the freedom to come and go as I please, there is also several dolly's available at all times. The only exception I have is the access hours. Being a person who works to close to 4PM everyday, it is sometimes hard to get to the storage area before it closes at 6:45PM, I wish they can stay open till 8 or 9. Besides this, the place is great and I highly recommend the facility to anyone.
May 2, 2016
The staff here are wonderful. Very knowledgeable and extremely friendly. The premise is secure and clean. More clean than many places I've used in the past. My unit is small and I need a ladder for access. Never once, have I not had access to a ladder or a flat bed to move my belongings. I am very happy with Cube Smart and I, highly, recommended them for all your storage needs. I will use them again, if need be.
May 1, 2016
The staff is very friendly and helpful. Explain and introduce the facility in an effective manner. Paper work processed in a breeze.
April 30, 2016
They have patience to explain go every customers. And th building is very clean
April 30, 2016
Had a great experience. There was plenty of parking, very convenient to unload and load up boxes to your car. I reserved on line for a smaller unit, but after talking to the manager it was decided to upgraded to a size larger. It was decided that it would be better for me to get a bigger size for my needs. The service was great. I would recommend it to everyone. The manager was very sweet and answered any questions that I had.
April 18, 2016
It was a great experience. I just wish they do fees proportionally (if stores X days / days in a month, so fee = monthly fee * x / days in month) like facilities in other districts.
April 15, 2016
Alex Serrezola was one of the managers of the location and he helped to find the right size storage and he knew what he's doing. This location is pretty new and seems very clean and easy to access. Only cons, it's not 24/7 but doesn't bother me that much
April 13, 2016
We moved our products to CubeSmart on April 6, and got a phone call the next day from manager Alex that we didn't lock the door properly. It would certainly cause unnecessary loss without their professional security management and detailed safety measures. We are glad that we have CubeSmart which provides perfect environment and professional crew! This is a company worth trusting !
April 2, 2016
customer service is great. very clean. helpful agents 90 percent
March 31, 2016
Everything is perfect .from the customer service to security features is perfect
March 20, 2016
Easy payment system, everything explained thoroughly by staff at facility
January 13, 2016
I would recommend this place to people. The staff is very helpful and friendly.
September 21, 2015
I looked at a few storage facilities before I settled on cubesmart. I liked their clean layout and great customer service. Went to two cubesmarts in Queens and both were equally as nice and the staff was very friendly and explained all my questions and answered all my concerns. I am happy to do business with them.