August 9, 2018
I moved everything out but forgot to tell the office. They noted that we’d moved out before I called and closed my account. I thought most people would have continued the account until I called to get as much money as possible. I appreciate their honesty. The facility was clean, safe, but easy to access.
July 2, 2018
Moved to identical size storage for 1/3 of the price!
June 18, 2018
I think the facility was great it was clean everybody was friendly just didn’t need to space anymore
April 25, 2018
Great place clean dry and staff is always accommodating and super
April 10, 2018
I couldn't ask for any improvements.....the staff if very helpful and easy to work with. Friendly customer service is becoming rare these days.
March 22, 2018
I had a seamless experience moving my belongings into and out of a storage unit at CubeSmart while my new home was under major renovation. This location's manager was pleasant, the space was clean, and access was easy and convenient. I would not hesitate to rent a unit from CubeSmart again in the future should the need arise.
March 18, 2018
CubeSmart met my needs for short term storage between moving. The location was perfect and my unit was accessible. Management staff was friendly and welcoming, also terms and instructions were explained clearly so it was a smooth and straightforward process overall
February 26, 2018
Needed some short term storage, and this worked out just fine. Easy to access with great hours.
February 6, 2018
So far, so good. I feel my things are in a safe place. Employees are friendly enough to be comfortable. Only thing I'd change is a lower price! Lol.
January 29, 2018
I needed to move from an outside unit to an inside unit. The manger put me on a waiting list and I moved in the inside unit within a week. Great customer service.
November 19, 2017
The facility manager, Dan, is very knowledgeable and very courteous. He was able to assist me and answer all of my questions.
November 19, 2017
received an email reminder Oct 21st about payment due. Previous one was in 2016. None since Oct 21st reminder. Otherwise no problems. Don't stop calling with reminders since I can't get your email. No email in November received.
March 6, 2017
We have never had any problems with anything after having storage for over 3 years. We're actually emptying our storage this month. We bought a house and no longer need storage.
February 19, 2017
Online reservation was just few clicks. Confirmation phone call returned quickly. All the information I wanted provided in a very friendly manner. Meeting the staff was also a pleasant experience. Move in went well. Great access to the unit. My first time storing anything, everything went great and I will definitely recommend your place! It is always a pleasure dealing with professionals!
January 11, 2017
This cube smart has the best employees working there! I feel very welcomed there whenever I stop inside the office. They are extremely helpful, kind and very considerate.
November 20, 2016
Thank you for being so friendly & customer driven! The storage location is always clean!!
June 17, 2016
When I stop in, staff is very personable and ready to help. My unit has always been secure, and clean.
October 13, 2015
Friendly service, very convenient location on Lorain Rd. I would recommend this location. My only suggestion is that the facilty was also humidity controlled.