January 24, 2018
When looking for a self-storage facility, the first thing I looked for was a great price. There is another CubeSmart closer to my home, but this store had a better price at the time I reserved. It's a great location; still not very far from my home. Very accessible, easy to get in and out, once you figure it all out. Both the manager and customer service rep have always been very helpful when I had questions. Overall, I'm very happy! Thanks, CubeSmart!
November 5, 2017
Roberto Waithe went above our expectations in helping us consider moving from one unit to another. Thank you Roberto.
October 14, 2017
Very clean and efficient. Close to home. Employees are excellent in customer service.
September 18, 2017
I give this storage A+ the space is clean and the staff is great
August 21, 2017
Thankful for storage facility. could not have asked for a better location.
July 28, 2017
Very friendly staff, clean storage, etc Outstanding place to store items
July 2, 2017
I worked with other storage companies before, but these guys are great! The price you pay is flexible to the amount of storage you need, and the building is very well kept! Plus this location is right next to my university!
June 26, 2017
Everyone is pleasant, helpful and solutions focused. The facility is well lit and reasonable clean. I like the music.
May 3, 2017
They have a good service an the facility is accessible
April 26, 2017
The kindness of the staff is my most important factor. Everyone has been so helpful and compassionate. I don't know many people who like moving things - the CubeSmart Staff understands that and makes me the client feel less uncomfortable with the process.
April 25, 2017
Staff is friendly and professional and solutions oriented. They are always available and willing to help.
March 10, 2017
Staff responded quickly, hours are generous and the facility was overall clean, bright and well organized.
March 6, 2017
I appreciate having a storage unit I always have so many documents I have to keep on file it is important to me to maintain a unit and keep up with my life by keep up with my files!
March 2, 2017
The Manager is very cool. He took his time to explain everything. His customer service is so sweet that we couldn't no when we heard the price with all the discounts. Thank you for your help
January 18, 2017
Good Experience, friendly customer service but did have a delay getting someone into the office
July 15, 2016
I rented the parking space and the process was easy and the staff are friendly and efficient.
July 7, 2016
Everyone was very friendly & patient. Very clean storage center
June 13, 2016
The service at the Cubesmart DC location on Taylor St. is impeccable. The only problem I have is the convenience fee added to the rental payment, especially when there are college students like myself who aren't able to pay in-sotres when we go away for the summer. Its unfortunate that there is a convenience fee added to payment due to the fact that most students can not pay in stores, obviously. Overall, I would give Cubesmart a 4-star rating. Its the convenience fee that disrupts my complete satisfaction.
May 1, 2016
The facility could be more geared toward Senior Citizens, the handicapped and our service men whereby there are special compensations given to these groups. We have all given to this country in one way or another, and should be given a discounted rate of at least 15%. It should also be noted that the prior owners did give discounts which should be carried over by the new owners as many companies practice.
April 21, 2016
Clean facility and excellent customer service. I would highly recommend!