November 20, 2018
Personnel are extremely pleasant and professional. The website is my only problem, seems like I have to reset my password every time I log in. And it is necessary to use a different nickname every time.
September 25, 2018
I have appreciated the helpful staff who have always responded to my needs.
September 16, 2018
Will definitely rent again every time I need a storage!
September 3, 2018
The sales team in this location are great. They respect your wishes and are happy to assist you... In addition, the location is very clean and it's located in a convenient area. I would recommend this storage space to anyone needing a unit.
August 18, 2018
The employee A Simmons is a VIP for me. Always there when I show up and needing assistance. More than just making a deal. Making sure I’m a satisfied customer. Great Job.
August 6, 2018
I really appreciated all the help Alexa showed and her outstanding service in this business. She is very professional, helpful and quite knowledgeable. I got the impression very quickly that she knew her facility like the back of her hand. Wow! I was impressed. Alexa was also very polite, patient and accommodating, and considering the stress I was under that day due to my state-to-state move, this was a huge relief to me. It was my first experience using this storage facility and I must say it has been an excellent one. I highly recommend CubeSmart self storage to anyone needing a storage facility, especially this one on 5400 Alder Street in Houston. Make sure you ask for the General Manager, Alexa!! Yes!
July 31, 2018
Conveniently located and great access to my unit! I got a unit for my daughter when she went to school in New York and it seemed kismet when there was one right across the street from an office i moved out of.
July 31, 2018
Excellent office personnel. 5 Star service. Safe inside gate and surroundings. Excellent lighting.
July 20, 2018
Alexa the GM was so friendly and helpful. She took the time to answer all my questions and concerns. Really customer friendly!
July 10, 2018
Great storage, was available when I needed it and the customer service went above and beyond. When I moved out I warned one day before the payment was due and this was no issue and I wasn't charged for the next month (I even got money back for the last day!)
May 22, 2018
Customer service was awesome and they were honest about their services.
March 20, 2018
The staff are super nice. Its very clean. They had available a unit for me even when i was a walkin.
March 20, 2018
I looked at multiple storage facilities but none offered the convenience and pricing as this location. The place was always kept clean and access hours were reasonable. Only reason I left is that I no longer required the extra storage space. Highly recommend.
February 11, 2018
Very friendly and helpful staff, always willing to spend extra time to help clients on-site
February 3, 2018
We did not move out, but changed to a smaller unit. Alexa and Carlos were absolutely wonderful and helpful in all ways. Their customer service was totally outstanding, they did everything possible to assist us.
January 30, 2018
Alexa Simmons is a awsome GM. Kandice is always helpful.
June 1, 2017
me and my frien have had a storage unit for a while and so far it has been only a great service for reasonable price . .
January 17, 2017
Jose, the manager was great and it didn't take long to get purchase moving supplies, locks placed on a huge unit, and access codes for the gate. Very courteous and a nice, clean facility.
December 2, 2016
I had a great experience signing up with the manager of this location-- she made the process smooth and easy!
September 17, 2016
Very nice and clean. New owners have cleaned the place up by painting and retarirng.