Reviews of This Facility

great storage

Star rating 5 out of 5

January 2, 2019

i been happy with my storage so far keep up the good work

Amy is a great representative of facility

Star rating 5 out of 5

January 1, 2019

Amy was very helpful from the start, explained the whole process thoroughly and great prices.

Great place to store your belongings

Star rating 4 out of 5

December 1, 2018

I like cube self storage very clean and not to bad with pricing and very nice staff

No Complaints At All

Star rating 5 out of 5

November 12, 2018

I stored my belongings here for over 5 years and have zero complaints. Anytime I needed customer service, they were friendly and very easy to work with. Thank you Cube Smart.

Great place

Star rating 5 out of 5

October 22, 2018

The place is great except it keeps raising the prices


Star rating 5 out of 5

September 26, 2018

I had a great experience & will recommend this facility to friends

Extremely convenient and affordable

Star rating 5 out of 5

September 16, 2018

The staff were always there to help me with my issues. Every process was quick and easy.

Secure, clean, great staff

Star rating 5 out of 5

September 2, 2018

Very satisfied all around, very secure number one, location convenient, girls in office the best!

Great place

Star rating 5 out of 5

August 22, 2018

The staff was wonderful and the prices were perfect!!! Very easy to access

Good Facility

Star rating 4 out of 5

August 10, 2018

There are many facilities to choose for self storage but what makes this facility a better option is their great staff. Although I only had to deal with the staff on limited occations, they were excellent.

Office Ladies are awesome!

Star rating 4 out of 5

July 20, 2018

The facility is pretty clean and the ladies at my particular facility is very very nice and helpful. But the rental fee has gone up almost every year since I started storing my things. It's now more than double what it was when I started out. After 12 years, you'd think I'd get a LOYALTY DISCOUNT! ...nope! The doors and locks are not in the best of condition. Had anyone tried, they Could have broken into my unit easily, even with the lock on, simply by lifting the door in my old unit. The former manager was aware of this and never bothered to replace it. I now have a different unit which is fine. Regardless, I have had no security issues.

Great storage facility!

Star rating 5 out of 5

June 23, 2018

Great storage, property is safe and reasonably priced.

Great place and worth my money

Star rating 4 out of 5

June 6, 2018

Very afforable and convienent great place to store and the staff is very polite.

Clean, Easy, Safe!

Star rating 5 out of 5

May 14, 2018

Very clean facility, close to my current location. Extended hours for easy access thru secure, password protected, automatic gate. Personnel were friendly, courteous, and very helpful.

Clean self storage facility

Star rating 5 out of 5

April 22, 2018

This was my 3rd experience with CUBE storage & will continue to be. Great staff, easy to comunícate with.

nice place

Star rating 4 out of 5

April 2, 2018

Customer service is good, Cleaning is top par, convenience, it would be nice to have better hours, security is nice

Lovely staff! Great place! Thanks!!

Star rating 5 out of 5

March 3, 2018

The managers here were great, helpful and pleasant. Everything about this facility was convenient.

Great storage facility

Star rating 5 out of 5

February 10, 2018

I lost my car and almostt my apartment. Came down sick and totally apologize for letting it go.

Excellent choice for storage

Star rating 5 out of 5

December 30, 2017

Everything about this location was excellent for me. I love how wide the isles are. Makes it so easy to drive your large truck between the buildings. The setup allows you to see who is in there with you, which makes me feel safer when I am in my unit which is a big deal for me.

Great storage options.

Star rating 5 out of 5

December 11, 2017

Staff is extremely friendly and very helpful. Very easy in and out both at desk and upon entering facility.

What Counts

Star rating 5 out of 5

July 31, 2017

What counts in renting a storage unit is a welcoming, helpful and caring facility such as CubeSmart. The Gales Ferry Connecticut CubeSmart team guided me through the process of leasing my unit with professionalism and patience. This team is detailed oriented and caring. After signing my paperwork and returning home to collect my items, I found the hand truck at the entrance door to my unit. This was so thoughtful and helped make my moving in experience a good one.


Star rating 5 out of 5

July 5, 2017

Had to get the hard top to my Jeep into storage. Originally reserved a unit at a CubeSmart facility closest to me. When I showed up I realized the opening to the actual unit wasn't wide enough for the hard top to fit through. The girl working there contacted the "sister facility" in Gales Ferry, and confirmed they had an available unit that would work. It was only 15 min away, but I still wouldn't make it there before office closing hours. Amy, the manager, agreed to wait for me to get there to sign paperwork/get keys. Very cool of her to do. Then, I spent all of the next day or so searching for help with moving the hard top into the unit.. no luck whatsoever. Since the truck it was in was a rental and needed to be returned, I finally just drove to the storage unit to try transferring it myself. Within minutes of getting there, both Amy and Erica (the other manager) offered to help me. It took a little bit of strategy (and sweat), and recalculation when one of them had to take a conference call back in the office.. but two of us got the top into the unit, safely and securely. I would've definitely had a difficult time trying to move it myself, and might've risked breaking a window. So even though this review is nothing short of a novel, words can't really express how much I appreciate the help! (And the ice cold water as I was leaving) Thank you again! Awesome.

Great staff!

Star rating 5 out of 5

June 2, 2017

Very amiable and helpful people, not disappointed at all with the service we received.

Great storage

Star rating 5 out of 5

May 29, 2017

Great storage. very clean, convenient, a little bit pricey but you get what you pay for...


Star rating 5 out of 5

February 13, 2017

Best and cheapest storage facility in the area! Amy is the best CSR I've ever met! They are very accommodating which makes a very stressful situation as it is, become just a bit easier and more convenient. 5 star review and very high recommendations from this very satisfied customer.

Great & convenient Storage

Star rating 5 out of 5

November 1, 2016

Clean, quick & convenient. Affordable pricing and friendly staff. Great Hours of Availability!

love the place

Star rating 5 out of 5

September 11, 2016

so easy to go in and the fact when your leaving u can just drive close to the gate and it lets u out.

Great facility

Star rating 5 out of 5

April 2, 2016

Great facility , clean , conveniently located , love it

Nice folk, clean, well managed facility

Star rating 5 out of 5

March 10, 2016

Amanda was great and the process of renting a unit quite easy and transparent. Obviously everyone hopes that the relationship they have with a storage company is short, but at least this one was pleasant.

Great spot

Star rating 5 out of 5

February 12, 2016

Great customer service. I pointed out an electrical issue and the staff was on it same day getting estimates for fixing it! Thank you!

Courteous, reliable service

Star rating 5 out of 5

February 6, 2016

We've stored our property at CubeSmart for over two years to date. The company and staff have always been flexible about payments, if there needed to be a delay, etc. They make the extra effort to personally call and remind you of a due date if you're approaching incurring a late fee. Staff is pleasant, and courteous.

Awesome personal service, great facility.

Star rating 5 out of 5

May 14, 2015

Very friendly helpful staff, personal service, 7 day access. Convenient, with the size unit we were looking for, clean and dry.

Supports exactly what I need!

Star rating 5 out of 5

April 7, 2015

I am happy to be doing business with CubeSmart! I feel safe with your facility.

Loved having my storage unit with Cubesmart!

Star rating 5 out of 5

November 3, 2014

I was very happy with my storage unit at this Cubesmart location. Except for a couple of rate hikes that I found unreasonable and that were quickly adjusted, I have never had a reason to leave except for now, the reason being that I no longer have the funds available to pay for the monthly rental fee. I wish I could stay and would otherwise. Though I cannot, I would certainly recommend it to another. It was extremely convenient for me, being right down the road from my home, and management always worked with me in a very amicable and professional way. I will miss that service, as well as the convenience. Sincerely, Deborah A. Ranquist

Excellent service and facility

Star rating 5 out of 5

August 12, 2014

very courteous and friendly staff; well kept facility

Great experience, every time!

Star rating 5 out of 5

March 13, 2014

I've been in this location for the past 4 years and I have nothing but good things to say. It wasn't run by Cubesmart when I started there, but the transition was smooth and the rates have always been the best. I've now moved up to Boston, but I plan on keeping the unit right where it's at. Like a tailor, when you find a good one, stick with it!

Feel my items are safe and secure

Star rating 5 out of 5

December 2, 2013

Great place to store my extra items that can't fit into my tiny apartment. It is totally safe and secure. And everyone there is great. Not a problem since I have started renting.

very kind and smart

Star rating 5 out of 5

August 29, 2013

Compared with other private companies in terms of price and quality advantage verbal communication was difficult, despite the kindness of the staff was grateful.