3 years ago
Had to get the hard top to my Jeep into storage.
Originally reserved a unit at a CubeSmart facility closest to me.
When I showed up I realized the opening to the actual unit wasn't wide enough for the hard top to fit through. The girl working there contacted the "sister facility" in Gales Ferry, and confirmed they had an available unit that would work.
It was only 15 min away, but I still wouldn't make it there before office closing hours. Amy, the manager, agreed to wait for me to get there to sign paperwork/get keys.
Very cool of her to do.
Then, I spent all of the next day or so searching for help with moving the hard top into the unit.. no luck whatsoever.
Since the truck it was in was a rental and needed to be returned, I finally just drove to the storage unit to try transferring it myself.
Within minutes of getting there, both Amy and Erica (the other manager) offered to help me.
It took a little bit of strategy (and sweat), and recalculation when one of them had to take a conference call back in the office.. but two of us got the top into the unit, safely and securely.
I would've definitely had a difficult time trying to move it myself, and might've risked breaking a window.
So even though this review is nothing short of a novel, words can't really express how much I appreciate the help!
(And the ice cold water as I was leaving)
Thank you again!