December 9, 2019
Staff always helpful, overall very satisfied with this storage company.
August 16, 2019
None now all is good this is a painllli felt pressured into writing something just so I can pay my bill I couldn't go to the bill site I answered this survey it's areserve a should be taking surveys should be taken only when the person wants to not because they feel pressured into it I hope this is a long enough review because if not it keeps going back to yours and arrow error in my survey question
February 21, 2019
Great so far, and this place has longer hours - get intill 10pm. They also react well when some idiot who was not paying attention gets locked in after 10 o'clock.
January 11, 2019
Tops in storage facilities! Customer service, security, location all wonderful.
January 3, 2019
I had originally reserved a 5x5 unit. But when I got there, the staff suggested I get a larger unit to be safe and make sure everything fit in. No other facility would have taken the time to do that prior to the customer unloading their rental truck and then loading the shed....(that I know of).
December 3, 2018
Professional friendly staff and convenient self storage is the name of the game, and CubeSmart is the master!
September 22, 2018
Open til 10 is great. Most close earlier which makes it hard for those of us with jobs. I was with these guys for 10 years, then I left for a year, now I am back. Very reasonable on price, and feel my stuff is safe.
September 18, 2018
I have no worries with my things being stored at cubesmart.
September 17, 2018
The manager was friendly. Moving is was easy and convenient
September 5, 2018
I rented a parking space during my summer break. I was pleased to see it was covered by a roof as shade is very important to protect any vehicle during the scorching Vegas summers. The staff were polite and efficient. The premises seemed secured. The only drawback: The paking spot was a bit dirty (from mostly dust and other debris that seemed to be carried by the wind).
August 28, 2018
Thank you Michael for everything!! I'll be back.thank you
August 20, 2018
Staff is Helpfull and Friendly Very easy and Convenient I like the later hours for gate access 10 pm I think they could use More Cameras on Premises For Better
August 8, 2018
Great people working there. Totally human and caring. I recommend this location 100%
July 27, 2018
Great employees. Always happy to help. Awesome. and
June 29, 2018
They need more security , but there good. Iwould recommend
June 1, 2018
I wish there could be an easier way to make the payments..like Automatic Pay.
May 21, 2018
Everything is great here from the sizes to the prices especially the customer service.
May 15, 2018
I was very protective over where to put my precious belongings. I searched several places before finding Cubesmart and all the employees have been super helpful. Great prices. It's only been a short time but I would recommend this facility to anyone looking for a storage unit.
May 15, 2018
Good storage facility. Needs more parking and bigger lot. Almost got hit a couple of times.
April 12, 2018
Thank you again! Really thought just a couple weeks, but turned out about 45 days. Easy to get to, easy access.
March 8, 2018
Close to home! Employees very nice and helpful!!!!
February 2, 2018
Great customer service Price is more than I received on my initial online reservation.
January 27, 2018
Appreciated the service and professionalism of the manager. Excellent job and very helpful. Couldn't have been better. Thanks
January 21, 2018
I was in a pressing need to move my belongings quickly. After doing a little bit of online searching, I was directed to CubeSmart. When I entered their office, I noticed there was a man and a woman already smiling before I even got the door open. They were both very professional and very friendly. Two things made my experience even better. The first thing was that they spoke to me as though I was a part of their team. The second thing, which was very small, but significant to me, was that they helped each other like a fluid machine: when he was searching for paperwork she recognized it and immediately handed the paperwork over to him so that the process of registering was made smoother.
December 28, 2017
Great self storage facility! Very clean and professional.
November 19, 2017
Easy to get started and convenient online payment options. Pass code required to get in AND out of the facility ensuring they know who came in and out. I really like the added security that comes with needing a passcode that's unique to each customer. The service is excellent and the price cannot be beat
August 5, 2017
Associates alway friendly and a good environment. Extras when I need them.
July 2, 2017
I had to give cleanliness a 3 because my small unit is a bit dusty but overall I love the facility. I do recommend Cubesmart.
June 11, 2017
This was a great storage facility. They were accomadatin and great customer service in the office and over the phone. Thank you cubesmart.
February 7, 2017
The mini storage facility is very nice , clean , great staff help , nice color combo painting in office and clean bath room .marc1
January 11, 2017
I will address the 4 thing they address. Customer service is great. cleanliness- when I first started it was pretty spotless, the last few months I have noticed several items sitting outside of storage lockers, like a little moped, I have left and come back 2-3 times over the last 3 months and it is still sitting in the same spot outside a locker. Also not a fan of when they use their blowers to clean the roadways, they blow towards the garages. Convenience is relative- it just depends on where in Las Vegas you are. Security Features- This is pretty basic. I can follow someone in the gate without having to put a code in.
January 3, 2017
I am very pleased with the customer service I was provided. The unit I'm renting is in a convenient location easy access. Thank you..
December 14, 2016
Love the storage facility and Peggy awesome and very help
November 25, 2016
very helpful to use customer service is excellent I have no complaint the location is great and I will cocontinue doing Business with you guys.
November 14, 2016
Only issue with this location is the terribly sharp & narrow turn in and the minimal parking area for registration.
October 17, 2016
Manager was patient and everything was as advertised no surprises. Living in Indiana I can ship spare parts out and they'll be put in my unit. How cool! Thanks Jason.
October 15, 2016
so far I'm loving renting here. The price is perfect and surprisingly (I mean, storage is NOT a meet-cute place!) I've met several of my storage neighbors and they are all nice. I am a woman and I feel safe coming to a from my storage during off hours. The sign up process was fast and the staff is super nice and helpful! I feel I a definitely getting a good deal for good service. Save yourself some $$$ and bring your own heavy duty lock and renters insurance.
July 13, 2016
The CS is great, the Manager of that location is funny, personable, and professional. She explained everything in detail and went over anything and everything that could effect my unit. Convenience is not their fault, it is mine, they are located on the edge of the city, except I am located across town, so my assessment is based on me, and not on the experience. Cleanliness, she keeps it very clean, but I have visited a few times and it seems that the garbage is from someone who very recently had moved out. There is not garbage cans that are convenient so that small messes could be taken care of by the renter, so people just leave it. I have noticed that the manager has issues with walking by garbage, she cannot, she will stop and pick it up, that's a great attribute of her thinking. Although not in the greatest part of the city, it is very secure with gates that are controlled by individual users. The edge of the city is a plus and a minus. Not sitting in where people can walk by nonstop, it helps that it is a little remote, with other smaller businesses that surround it.
July 12, 2016
Always courteous, clean, and open whenever I need them.....
June 30, 2016
It was a great experience considering we went to a location on Las Vegas Blvd first, where the original reservation was made. Nothing was right at that location, so they referred me to the Lake Mead location down the street an I got everything I asked for the first time. It was a very pleasant experience everybody was very nice and it was easy to access the unit. Over all Experiance with the second location was great. I would recommend the Lake Mead location.
May 14, 2016
Thank you Carmon and Kris for all your help. When I need a storage unit these girls showed me the perfect unit for my needs.
April 16, 2016
Facility is clean and convenient. The unit is reasonably priced. The people in the office are awesome! They are extremely helpful, curtious and friendly.
April 8, 2016
Was having a really bad day but when I got to the storage facility Carmen and Kris help me fix the problem. Nice to have people who care about there jobs and there customers! Thank you
February 14, 2016
My husband and I enjoy using Cube Smart's facility. Carmen and Chris are a pleasure to deal with. It is nice to have such dedicated devoted employees. Thank you!!!